9-1-1 Survival Guide
NCT9-1-1
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Recent Episodes
Chapter Ten: Callers Come in All Types — How to Handle (and Help) Them
Not every 9-1-1 call sounds the same. In this episode of 9-1-1 Survival Guide, host Bret Batchelor breaks down the different types of callers that 9-1-1 telecommunicators encounter—from the screamers…
Chapter Nine: Bridging the Gap - Dispatch and Patrol
In this episode of 9-1-1 Survival Guide, host Bret Batchelor explores the often-overlooked disconnect between dispatchers and patrol officers. Why does it feel like they’re working in different…
Chapter Eight: Flipping the Script — Shifting Perspectives in 9-1-1
In honor of Mental Health Awareness Month, Episode 8 of 9-1-1 Survival Guide calls for a powerful mindset shift. Host Bret Batchelor challenges the often negative narrative surrounding the 9-1-1…
Chapter Seven: Love Your Heart, Love Yourself
Let’s be real—February isn’t easy for everyone. While the world is throwing heart-shaped everything at us, long shifts, heavy calls, and personal struggles can make it tough to feel the love. This…
Chapter Six: Gratitude
In this episode of 9-1-1 Survival Guide, we explore the transformative power of gratitude. Aimed at 9-1-1 telecommunicators but packed with tips anyone can use, we discuss how fostering a thankful…
Chapter Five: Domestic Violence Awareness Month
October is Domestic Violence Awareness Month, and in this powerful episode of 911 Survival Guide, Bret is joined by NCT9-1-1 Community Engagement Coordinator and domestic violence expert Nikki…
Chapter Four: Thyroid Cancer Awareness Month & Self-Care Tips
Welcome to a new episode of 9-1-1 Survival Guide! This September, in honor of Thyroid Cancer Awareness Month, our 9-1-1 Training Coordinator explores crucial health topics that are often overlooked…
Chapter Three: Does My Trainer Hate Me?
In this episode of the 9-1-1 Survival Guide, Bret Batchelor dives into the challenging yet rewarding world of training to become a 9-1-1 telecommunicator. Ever wondered if your trainer hates you?…
Chapter Two: Navigating Mental Health
Chapter One: Embracing Feedback
In this inaugural episode, we introduce the podcast and its mission to educate, empower, and support 9-1-1 telecommunicators. Whether you're interested in joining the field, new to the job, or a…
Frequently Asked Questions
9-1-1 Survival Guide has published 10 episodes since May 2024, covering topics in Education, Government.
9-1-1 Survival Guide is currently declining with new episodes every 2 months. Average episode length is 14m.
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