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Welcome to AI in Action, where we explore the latest in artificial intelligence and what it means for your business. Each episode delivers sharp insights, breaking news, and real-world strategies to help you prepare for AI and put it to work.
AI in Action is brought to you by Fast Slow Motion. Our team helps growing businesses put AI to work with practical, scalable solutions. To learn more about how we can help you implement AI in your business, visit fastslowmotion.com/ai.
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Recent Episodes
S2E24 FSM Now Implements Claude — And Here's How It Works
Eric Housh, Zack Terry, and Fast Slow Motion CEO and founder John Burdett sit down to announce that FSM is now offering Claude AI implementation services — not just AI features inside Salesforce or…
S2E23 How AI Helps Sales Teams Actually Work More Leads
This episode breaks down how an AI SDR agent built in Salesforce Agentforce helps sales teams handle more leads, improve outreach quality, and remove bottlenecks at the top of the funnel.Eric Housh…
S2E22 How AI Helps Sales Teams Keep CRM Notes Updated
Sales teams lose critical deal context in the moments between meetings and CRM updates. In this episode, Eric Housh and Zack Terry break down how AI and voice tools help capture that information in…
S2E21 How AI Eliminates Data Silos in Support Teams
Support teams often struggle with scattered data across multiple systems. In this episode, Eric Housh and Zack Terry walk through how a global enterprise unified its data to power an AI agent that…
S2E20 How AI Automates Invoice Processing in Salesforce
Many growing businesses hit a point where success creates new operational bottlenecks. In this episode, Eric Housh and Zack Terry break down the “scaling tax” and how AI can eliminate manual invoice…
S2E19 How One Company Cut Support Tickets With Agentforce AI
Many organizations experiment with AI tools but struggle to turn them into real operational value. In this episode, Eric Housh and Zack Terry walk through a real case study showing how siloed AI…
S2E18 AI Discipline Beats AI Hype
The Salesforce Spring '26 release focuses on AI governance, observability, and operational maturity rather than flashy features. In this episode, Eric Housh and Zack Terry break down the five most…
S2E17 Data Hub Is The Backbone Of AI
HubSpot Data Hub is designed to unify and clean customer data so teams can trust their CRM and build AI on a foundation that holds. In this episode, Eric Housh and Zack Terry are joined by FSM Chief…
S1E16 Data 360 Is The Nervous System Of Your AI
Salesforce Data 360 has become the data intelligence layer powering the entire Agentforce ecosystem. In this episode, Eric Housh and Zack Terry break down what Data 360 really is, how it evolved, and…
S1E15 The Agentic Enterprise Is Here
Dreamforce 2025 redefined what it means to work with AI.Eric Housh and Zack Terry break down the event’s biggest announcements — from the debut of Agentforce 360 to OpenAI integrations, voice…
S1E14 Salesforce Winter ’26 in Action
Salesforce Winter ’26 is here—and it’s packed with AI.In this episode, Eric Housh and Zack Terry break down what’s new, what’s ready to use today, and what’s worth planning for next quarter. From…
S1E13 AI Developers in Action
OpenAI launches GPT Pulse, a proactive AI assistant that delivers personalized updates based on your conversations and connected accounts — plus, the $500 billion Stargate project is redefining AI…
S1E10 AI Fails Without This Foundation
AI readiness isn’t theoretical anymore—it’s urgent. In this episode of AI in Action, Part 4 of our AI Readiness series, Eric Housh, Zack Terry, and FSM CTO Chad Seales focus on the final two pillars:…
S1E9 Your Culture Will Make or Break AI
AI adoption isn’t just about tools—it’s about people. In this episode of AI in Action, Part 3 of our AI Readiness series, Eric Housh, Zack Terry, and FSM COO Matt Dyar share how leaders can find the…
S1E7 Don’t Be Blockbuster in the AI Era
AI is moving faster than ever—and businesses that don’t adapt will be left behind. In this episode of AI in Action, Eric Housh, Zack Terry, and FSM CEO John Burdett kick off our AI Readiness series,…
S1E5 Voice Agents & Slack AI Are Here
Salesforce and HubSpot are rolling out major AI updates—and businesses are already seeing results. In this episode of AI in Action, we cover Salesforce voice agents (expected by Dreamforce),…
S1E11 HubSpot Just Killed the Funnel
In Episode 011 of AI in Action, Eric Housh and Zack Terry unpack HubSpot’s biggest AI moves from INBOUND 2025—Breeze AI agent expansion, the launch of Data Hub, and LOOP for agent optimization. They…
S1E8 How to Start AI the Right Way
AI adoption isn’t just about tools—it’s about process. In this episode of AI in Action, Part 2 of our AI Readiness series, Eric Housh, Zack Terry, and FSM Chief Delivery Officer Jeff White explain…
S1E4 Agentforce Explained: Flex Credits + Trust Layer
AI is evolving quickly, and Salesforce Agentforce is rolling out powerful updates to keep pace. In this episode of AI in Action, we break down the newest features, including dynamic rich cards,…
S1E1 How Companies Are Using Agentforce Right Now
AI is transforming how businesses operate, and Salesforce’s Agentforce is leading the way. In this episode of AI in Action, Fast Slow Motion’s Eric Housh and Zack Terry explain what Agentforce is,…
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AI in Action has published 25 episodes since October 2025, covering topics in Technology.
AI in Action is currently highly active with new episodes every 2 weeks. Average episode length is 26m.
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