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6.03 Accelerating Time to Customer Value
In this episode, Alpesh Patel and I are joined by Justin Chappell. Justin has extensive experience in Customer Success - as a company founder, consultant, and organization leader.Our discussion…
S6E2 6.02 Customer Focus & The On-Boarding Process
In this episode, we are joined by again by Tobias Kederer, a seasoned Consulting and PS Executive.Tobias has spent his entire career in Professional Services - first in pure consulting for some large…
S6E1 6.01 The Benefits and How-To Adopt ARR Services (aka Services as a Product; SaaP™)
In this episode, we are joined by Jens Harder, Senior Directior of Professional Services EMEA for Sitecore.Over the course of our podcast seasons, we've discussed Services as a Product (SaaP(TM))…
S4E5 4.05 PS Investment in the Right Customers (Part 3: The Execution)
In this episode, Matt Bolling, Sr Director, PS & Consulting at Workiva, joins us to for part three (3) of a three (3) part discussion focused on "How Services Organizations can think about and…
S5E4 5.04 Enhancing Customer Success & Professional Services Collaboration & Integration (The Metrics)
In Season 5 of the Asaph Advisors' podcast, we'll be having a series of discussions with Charles Rattray, an experienced Global VP of Customer Experience (CS + PS).Charles has had an extensive career…
S5E3 5.03 Enhancing Customer Success & Professional Services Collaboration & Integration (The Execution)
In Season 5 of the Asaph Advisors' podcast, we'll be having a series of discussions with Charles Rattray, an experienced Global VP of Customer Experience (CS + PS).Charles has had an extensive career…
S5E2 5.02 Enhancing Customer Success & Professional Services Collaboration & Integration (The Implementation)
In Season 5 of the Asaph Advisors' podcast, we'll be having a series of discussions with Charles Rattray, an experienced Global VP of Customer Experience (CS + PS).Charles has had an extensive career…
S4E4 4.04 PS Investment in the Right Customers (Part 2: The Implementation)
In this episode, Matt Bolling, Sr Director, PS & Consulting at Workiva, joins us to for part two (2) of a three (3) part discussion focused on "How Services Organizations can think about and…
S5E1 5.01 Enhancing Customer Success & Professional Services Collaboration & Integration
In Season 5 of the Asaph Advisors' podcast, we'll be having a series of discussions with Charles Rattray, an experienced Global VP of Customer Experience (CS + PS).Charles has had an extensive career…
S4E1 4.01 Insights on & Implications of Professional Services Contract Structures
As we dive into the 4th chapter of the Asaph Advisors’ podcast – we are digging in deeper to the intricacies of running a C&PS orgIn today’s discussion, I am joined by PS veteran, Kevin Lobo, VP…
S3E9 3.9 Valuing & Pricing SaaP(TM) Offerings
Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP.Over the course of 9 episodes, Hauckenberry and Sloan discuss:- 3.1 The "What & Why" of…
S2E8 2.8 Customer Success & The Post Go Live Journey
Listen in as Alpesh Patel shares his thoughts on Customer Success (CS) and the role CS should play in the Post Sales / Post Go-Live Customer Journey.Asaph Advisors Podcast - Optimizing Consulting…
S3E7 3.7 Building Your SaaP(TM) Portfolio
Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP.Over the course of 9 episodes, Hauckenberry and Sloan discuss:- 3.1 The "What & Why" of…
S2E7 2.7 SaaP(TM) in Execution
In this episode, Rejo Mathew, VP of Professional Services @ RiverMeadow, joins us to discuss putting Services as a Product (SaaP™) into practice.When services organizations reply within an hour with…
S3E6 3.6. SaaP(TM) and Increasing PS Scalability and Profitability
Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP.Over the course of 9 episodes, Hauckenberry and Sloan discuss:- 3.1 The "What & Why" of…
S3E5 3.5 Accelerating Services Delivery with SaaP(TM)
Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP.Over the course of 9 episodes, Hauckenberry and Sloan discuss:- 3.1 The "What & Why" of…
S3E4 3.4 Increasing Customer Confidence with SaaP(TM)
Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP.Over the course of 9 episodes, Hauckenberry and Sloan discuss:- 3.1 The "What & Why" of…
S3E3 3.3 Accelerating the Services Sales Process
Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP.Over the course of 9 episodes, Hauckenberry and Sloan discuss:- 3.1 The "What & Why" of…
S3E8 3.8 The SaaP(TM) Architect & the Role of Sales
Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP.Over the course of 9 episodes, Hauckenberry and Sloan discuss:- 3.1 The "What & Why" of…
S3E1 3.1 A Conversation with The Apricity Group - Services as a Product (SaaP(TM)) Defined
Asaph Advisors recently sat down with Robert Hauckenberry of The Apricity Group for a discussion of SaaP.Over the course of 9 episodes, Hauckenberry and Sloan discuss:- 3.1 The "What & Why" of…
Frequently Asked Questions
Asaph Advisors Podcast has published 39 episodes since September 2022, covering topics in Business, Management.
Asaph Advisors Podcast is currently active with new episodes every 2 weeks. Average episode length is 19m.
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