ASOA EyeTalks Radio
American Society of Ophthalmic Administrators (ASOA), A Strategic Partner o
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Dry Eye Rescue Program Implementation with Patti Barkey & Ryan Grant
Discover how leading practices across the country are simplifying dry eye care, increasing compliance, and unlocking new revenue streams – all without disrupting workflow. This podcast is presented…
How to Give Your Staff Superpowers with Patient Self-Service
A recent survey found staffing challenges, including hiring and turnover, to be the top challenge for specialty healthcare practices. If alleviating staffing challenges at your practice is a…
The Changing Reimbursement Landscape for Retina Practices and How to Keep Up
Take a listen to the latest episode of ASOA EyeTalks Radio, presented by ASOA Gold Strategic Business Partner, SamaCare. ASOA chats with 30+ year revenue cycle management expert Erin Bishop, RCM COE…
How to Know If You Are a P.O.W.E.R.F.U.L. Leader
Commit to building empowered relationships that achieve mutually rewarding goals. Nurture healthy interdependence with your staff, your family/friends and community to live/work with a shared sense…
Mentoring And Today's Marketplace
Mentoring helps build relationships. When you have a new employee joining your team and they have a mentor at work, they have started a working relationship with their mentor that will help them…
Perspective—Ain't Raining? We Ain't Training
What had started as a slow painful drought became a torrential downpour of applicants. This shift taught us to be both careful about what we wished for and grateful for answered prayers.
Quiet Quitting—Is It Happening? What Should You Do About It?
Quiet quitting is not as straightforward as one might think. It's worth considering the real cost: one's physical and mental health. If you go against your natural inclinations to perform your job in…
Administrator-Physician Relationship, Episode 9: Leadership
What makes a leader in ophthalmic administration? Do managers make good leaders? And do good leaders make good mentors? Angela, Patti, and Carrie lead the discussion on leadership in this episode.…
Administrator-Physician Relationship, Episode 8: Boundaries
Setting good boundaries at work can help preserve job satisfaction, increase productivity, reduce burnout, and can set an example for others. Poor boundaries can create confusion, disappointment, and…
Administrator-Physician Relationship, Episode 7: Reality
Reality versus perception. Contrasting leader and staff experiences. Common perception gaps and how to close them. In this episode, Angela, Patti, and Carrie keep it real about reality. This episode…
Administrator-Physician Relationship, Episode 6: Humor
Angela, Patti, and Carrie talk about the benefits and potential drawbacks of humor in the workplace, and how good humor can make good leaders. This episode is sponsored by ASOA Gold Strategic…
Administrator-Physician Relationship, Episode 5: Complimentary Work Ethic
Work hours. Accountability. Completion of tasks. Loyalty to the vision. Pulling a fair share of responsibility. In this episode, we are talking about work ethic.
Administrator-Physician Relationship, Episode 4: Common Vision
Your vision for your organization should be its guiding purpose; the ideal that your mission and values are built towards. In this episode, Angela, Patti, and Carrie discuss how they created a common…
Administrator-Physician Relationship, Episode 3: Respect
R-E-S-P-E-C-T—It's not just a song, it's a two-way street. In this episode, Angela, Patti, and Carrie discuss the elements of respect, how to earn it, how it's earned, and how it's maintained.
Administrator-Physician Relationship, Episode 2: Communication
In today's episode, Angela talks with Patti and Carrie about COMMUNICATION. It is so important to identify and develop clear and positive communication between you and your providers, and we'll hear…
Administrator-Physician Relationship, Episode 1: Introduction
ASOA's EyeTalks Radio podcast presents its new limited subseries, The Administrator-Physician Relationship. Join host Angela Casazza, MHA, PMP, COE, Executive Director of Lexington Eye Associates…
Hybrid Telemedicine Visits Here to Stay
During the public health emergency, hybrid visits have proven so successful that some practices plan to use them long-term. Using the hybrid visit model may help you endure some of the challenges…
Preventing Broken Business Relationships
We must commit as much time to building these key relationships as we commit to improving our business processes. Proactively investing in building good relationships is a much better use of your…
How to Maximize Your Optical Revenue
Follow these steps and the oft overlooked or siloed optical department might be a nascent goldmine for clinic revenue and customer happiness. This episode of EyeTalks Radio is sponsored by ASOA…
Litigation: A (Mostly) Avoidable Nightmare
Despite best efforts, your physician may still face litigation at some future point. No one wants to be facing a lawsuit, but you can help your physician—and practice—survive. This episode of…
Frequently Asked Questions
ASOA EyeTalks Radio has published 89 episodes since January 2017, covering topics in Business, Management.
ASOA EyeTalks Radio is currently declining with new episodes monthly. Average episode length is 14m.
Sign up on Grep.FM to access contact details for ASOA EyeTalks Radio, including email and social media links.
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