Automation and Self-Service Podcast
Automation and Self-Service
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Welcome to Automation and Self-Service podcast, a place where we explore new ways to improve customer service through technology. Hear from industry leaders and get the latest news in the automation field– subscribe today!
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Recent Episodes
Steven King on leading ARKI and the future of automation
In this episode of The Automation and Self-Service Podcast, editor Sandra Carpenter sits down with Steven King, CEO of BlueSky Robotics and Distinguished Professor of Innovation and Emerging…
Classic meets modern: How vending is evolving in the age of AI
Vending has long been a symbol of convenience, from the nostalgic glow of the classic Coke machine to today's sleek, touchscreen models that accept mobile payments and even make product…
Keeping kiosks always on: a conversation with Smart Charging Technologies
In the newest episode of the Automation and Self Service Podcast, Sandra Carpenter, editor of Kiosk Marketplace, talks with Micah Larsen, MBA, sales director at Smart Charging Technologies, about one…
The future of campus dining? PizzaForno thinks it’s a 24/7 pizza vending machine
On this episode of the Automation and Self Service Podcast, we're diving into one of the hottest trends in food tech: 24/7 pizza vending. My guest is Travis Musser, PizzaForno's West Coast lead, who…
The automation of eco-friendly cleaning with Mr. Turtle
In this episode of the Automation and Self-Service Podcast, we're exploring an innovative solution tackling one of the biggest environmental challenges of our time: single-use plastic waste.Our…
Automated access: Anora Morton, JD on self-service, community impact
On the latest episode of The Automation and Self Service Podcast, I had a fascinating conversation with Anora Morton, JD, about topics that resonate strongly with groundbreaking initiatives like The…
Expanding unattended retail with Byte Technology
On this episode of the Automation and Self Service Podcast, we're discussing the evolving world of smart kiosks and automated retail. This episode features a conversation with Sandra Carpenter,…
Starting a vending machine business: Unbundled model reduces startup costs
In this episode of The Automation and Self-Service Podcast Sandra Carpenter, editor of Vending Times, and Jack Brown, CEO of Legacy Ventures Group, discuss the company's "unbundled" vending packages.…
Beyond the kiosk: How AI is reshaping automated retail
The world of retail is rapidly transforming, and at the heart of this change lies the powerful force of artificial intelligence. In a recent conversation with Ray Friedrich, chief strategy officer of…
Melanie Day: Revolutionizing campus hair care with self-service solutions
In this episode of the Automation and Self Service podcast, we explore the innovative world of campus wellness with Melanie Day, founder of In Living Curls. Day shares her journey of bringing hair…
GRUBBRR: Automating the future of restaurants
In this episode of the Automation & Self-Service Podcast, host Sandra Carpenter explores the world of restaurant automation with Parrish Chapman, chief revenue officer of GRUBBRR.GRUBBRR is a…
A fresh perspective on self-service dry-cleaning with Sassan Rahimzadeh
In this episode of the Automation and Self-Service Podcast, Kiosk Marketplace Editor Sandra Carpenter talks with Sassan Rahimzadeh, president of Arya Cleaners. They discussed the history of…
Behind the counter: The rise of ammo vending with Grant Magers
In recent months, the availability of ammunition vending machines has sparked significant debate and controversy. From concerns about accessibility to questions about safety, these machines have…
Gong cha shares how self service kiosks enhance Gen Z customer experience
This past year, Gong cha, an international bubble tea chain, has seen a surge in self-service kiosk usage across its stores in the Americas.In the inaugural episode of the Automation and Self-Service…
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Automation and Self-Service Podcast has published 14 episodes since August 2024, covering topics in Technology.
Automation and Self-Service Podcast is currently declining with new episodes monthly. Average episode length is 19m.