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About This Podcast
This podcast brings together industry experts and banking professionals to discuss the latest trends, technology and strategies relevant to the banking sector. Tune in to stay ahead in today's rapidly evolving industry
Discover other PCBB insights:
Industry Insights: https://www.pcbb.com/industry-insights
Daily Newsletter: https://www.pcbb.com/bid
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Recent Episodes
Modernizing Canadian Check Clearing: Community Bank Insights
In this episode of Banking Out Loud, PCBB’s Matt Helsing leads a discussion with three community bankers on how they’re modernizing their processes for clearing Canadian checks. Listen in as our…
2026 Banking Predictions: A discussion with PCBB’s President
In this episode of Banking Out Loud, our host, Nancy Ozawa, sits down with PCBB’s President, Mike Dohren, to predict what 2026 has in store for community financial institutions. They delve into how…
Industry Experts Discuss Today's Existential Banking Challenges
This special episode brings together a powerhouse panel of industry experts to tackle the existential challenges facing community financial institutions (CFIs) today. In a banking environment shaped…
Strategic Planning Tips From PCBB’s CEO: AI, Change & Growth
In this episode of Banking Out Loud, host Sonia Portwood and Curt Hecker, industry veteran and CEO of PCBB, unravel the essentials of strategic planning for community financial institutions (CFIs).…
Banking on Cannabis: Risks, Rewards & Regulations
As the cannabis industry grows, community financial institutions face a pivotal decision — should they step into the Marijuana-Related Banking (MRB) space? In this episode, we explore the evolving…
The Power of Your People: UBank’s CEO Talks Relationship Banking
Banking Out Loud host Nancy Ozawa discusses relationship banking, its benefits, and strategies for success with guest Justin Armstrong, Co-CEO of UBank, and PCBB’s Northeast Regional Manager, Mike…
What Makes an Institution Successful—A Regulatory Perspective
In this episode, Kathy Lonowski, former regulator with the FDIC, explores the keys to success for community financial institutions. Lonowski shares insights on the importance of proactive risk…
A Middle Manager’s Guide To Driving Organizational Success
In this insightful episode, we dive into the unique challenges and opportunities of mid-level managers. Scott Mautz, accomplished author, keynote speaker, and trainer leverages his decades of…
Harnessing the Potential of Generative AI in Banking
AI is expected to be as big a disruptor as the internet was. In this episode, we're joined by Kendra Ramirez, CEO of KR Digital Agency and an expert in AI. Together, we explore the far-reaching…
Accelerating Faster Payments Success – Insights from PCBB & Fiserv
In this episode of Banking Out Loud, Fiserv payments experts Paul Sullivan and Justin Jackson join PCBB’s payments expert Sheila Noll to discuss the rapidly evolving faster payments landscape. Their…
Performance Review Tips That Really Work
In this episode of Banking Out Loud, host Nancy Ozawa discusses the value of performance reviews and how to effectively prepare for them with Laurie Battaglia, CEO of Aligned at Work. Laurie…
Preventing Cyber Attacks – Insights from a US Secret Service Agent
In this episode of Banking Out Loud, US Secret Service agent Stephen Dougherty joins hosts Sonia Portwood and Nancy Ozawa to discuss cybercrime and the Secret Service’s mission to protect and secure…
The Art of Intentional and Successful Communication
In this podcast episode, host Sonia Portwood discusses the importance of communication skills and ways to improve them with guest Alyson Van Hooser, a keynote speaker and trainer focused on…
Strategy Before Structure: A Roadmap for Succecss
In this episode of Banking Out Loud, we discuss the importance of putting strategy before structure when launching new products, services, and strategic initiatives. Guest Ryan Canin, CEO and…
Achieving Disney-level Customer Service - The Mouse Is In The House!
Excellent customer service can be a crucial differentiator for businesses. Done well, it can help your institution attract and retain customers and drive bottom-line results. Join us as Dennis Snow…
All About Crypto and Blockchain Technology
There is a lot to understand when it comes to cryptocurrencies, blockchain technology and the associated regulation. We talk with Div Pandya, Principal at FS Vector, to help us understand it all.…
Sticky Business: Increasing Customer Loyalty
It's always a good time to focus on keeping your customers happy and loyal. In this episode of Banking Out Loud, we sit down with Sushil Wenholz and Paul Louderman of Customer Communication Group to…
CECL Case Study: From In-House to Outsourced (Micro-cast)
Chief Credit Officer, Michael Kerr of First Federal Bank shares his experience with CECL, and why his institution ultimately decided to outsource CECL, after starting off in-house. From Coast to…
Extraordinary Sales Results: Tips, Mistakes, The Value Equation
Archie Kelley, Managing Principal of SalesPhysics and creator of The Value Equation, joins us to discuss his sales technique aimed at creating a pathway to extraordinary sales results. Archie…
S1E8 The Evolution of Real-Time Payments: Part 2 - What’s Next?
In this part 2 of our payments episode series, host Sonia Portwood sits down with PCBB's Allen Sztukowski to discuss what the future of real-time payments looks like. Including the soon-to-launch…
Frequently Asked Questions
Banking Out Loud has published 26 episodes since May 2021, covering topics in Business, Investing.
Banking Out Loud is currently highly active with new episodes every 2 months. Average episode length is 33m.
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