Episodes 21
Avg. Duration 37m
Activity Moderate
Apple Rating 5.0 (1)
Since Sep 2025
Latest Episode May 2026

Publishing Details

Schedule
Weekly
Format
Episodic
Consistency
60%
Hosting
feeds.captivate.fm

About This Podcast

Welcome to Behind the Docs — the podcast that spotlights the people who make technical content come to life. Whether you're a seasoned tech writer, content strategist, or just curious about the brains behind the docs you rely on every day, this show is for you. Each episode features real conversations with the folks who build help sites, craft user guides, and keep the content engine running behind the scenes. No jargon, just smart, engaging stories about the work, the wins, and the humans making it happen.

Podcasting 2.0 Features

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Recent Episodes

The Future of Docs Is More Human Than You Think with Fabrizio Ferri-Benedetti

May 12, 2026 35m

In this episode of Behind the Docs, Patrick Bosek sits down with Fabrizio Ferri-Benedetti to explore what AI actually means for the future of technical communication — beyond the hype.Fabri shares…

BtD at ConVEx'26!

Apr 28, 2026 31m

This episode of Behind the Docs is coming straight from the conference floor at ConVEx 2025 in Pittsburgh — a collection of candid conversations with the people who make this community what it…

Special Episode! Who controls your content? AI and content governance - Sarah O'Keefe of Scriptorium

Apr 21, 2026 41m Transcript

In this special replay from Scriptorium's Content Operations podcast, Sarah O'Keefe sits down with our very own Patrick Bosek to tackle one of the thorniest problems in AI-powered content work:…

What Great Documentation Actually Means in Cybersecurity - Jeff Cross at Arctic Wolf

Mar 31, 2026 41m Transcript

Jeff Cross didn't plan to become a technical writer. He started a computer science degree, dropped out, spent a year trying to make it as a fiction writer, went back for a philosophy degree,…

Designing Documentation for Agents, Not Just Users - Dachary Carey of MongoDB and Agent-Friendly Docs Expert

Mar 24, 2026 36m

In this episode of Behind the Docs, Ren sits down with Dachary Carey of MongoDB to explore a rapidly emerging challenge: AI agents can’t reliably read your documentation and most teams don’t realize…

Docs as Systems with Manny Silva of Skyflow and Doc Detective

Mar 17, 2026 36m

In this episode of Behind the Docs, Patrick sits down with Manny Silva, Head of Documentation at Skyflow, to explore what happens when technical writing evolves into full-scale content systems.From…

AI Isn't the Main Character with Sara Feldman of the Consortium for Service Innovation

Mar 10, 2026 41m

In this episode of Behind the Docs, Ren welcomes back Sara Feldman, Director of Member Engagement at the Consortium for Service Innovation and longtime advocate for knowledge-driven customer…

Clarity is the Hill with Melanie Denise Davis of Dragonfly Diva Docs

Mar 03, 2026 39m

In this episode of Behind the Docs, Ren sits down with Melanie Denise Davis — journalist-turned-technical-communication leader, AI Wrangler, and founder of Dragonfly Diva Docs.Melanie’s career spans…

Technical Writers Should Be Rebranded to Knowledge Engineers with Dave Koelmeyer of IDEXX

Dec 02, 2025 38m

In this episode of Behind the Docs, Patrick Bosek interviews Dave Koelmeyer, the Content Operations Manager at IDEXX. Dave shares his unexpected journey from IT support to becoming a professional…

The Philosophy of Structured Content with Jarod Sickler of Heretto

Nov 25, 2025 41m

In this special episode of Behind the Docs, Ren sits down with Heretto’s own Jarod Sickler — philosopher-turned-structured-content expert, and one of the most genuinely thoughtful voices in the…

From Accidentally Structured to Intentionally Scalable with Sandie Markle of Blueberri

Nov 18, 2025 39m

In this episode of Behind the Docs, we sit down with Sandie Markle, content engineer and CEO of Blueberri, whose journey through food tech, structured content, and accidental content engineering is…

From Chili's Training Docs to Enterprise DITA Migration with Laura Minaie of Heretto

Nov 04, 2025 46m

In this episode, we welcome Laura Minaie to Behind the Docs!Laura recently joined our team and brings a fascinating journey from editing training documents at Chili's to becoming a content strategist…

Building Customer Education Programs with Karissa Van Baulen of Pallon

Oct 28, 2025 35m

Episode OverviewJoin host Patrick Bosek in conversation with Karissa Van Baulen, a customer education professional with over a decade of experience in technical communication and knowledge…

BtD at LavaCon, The Content Strategy Conference - Pt. 2

Oct 21, 2025 1h 7m

The conversations keep rolling at LavaCon! In this episode, we’re talking to four guests who each bring a totally different perspective on content, tech, and the future of our field.Sandie Markle,…

BtD at LavaCon The Content Strategy Conference - Pt. 1

Oct 14, 2025 38m

We took Behind the Docs on the road to LavaCon 2025 in Atlanta!Host Ren Taylor chats with some of the brightest minds in tech comm and content strategy — including Hannah Kirk, Noz Urbina, Kat…

The 5 Whys with Randee Napp of ECHO Inc.

Oct 07, 2025 37m

In this episode of Behind the Docs, Ren reconnects with Randee Knapp, Tech Pubs Manager at ECHO Inc.—one of the very first people she met in the TechComm community.Randee shares her journey from an…

The Power of Style Guides with Kimberly Voltaire of Simpli.fi

Sep 30, 2025 28m

In this episode of Behind the Docs, Ren reconnects with Kimberly Voltaire, Technical Editor at Simpli.fi, after first meeting through a Help Site Assessment. Kimberly shares her journey from aspiring…

Unapologetically Authentic with Kat Reierson of DocuSign

Sep 23, 2025 36m

Kat Reierson, Senior Technical Writer at DocuSign, joins Behind the Docs to share how a single Google search set her on a path to a fulfilling career in technical documentation. Kat opens up…

Creating Content with Purpose with Kaitlyn Snook of ACSTechnologies

Sep 16, 2025 25m

In this episode, Ren Taylor sits down with Kaitlyn Snook, Technical Communicator at ACS Technologies, to talk about her journey into technical writing—from studying computer science to discovering…

Leveraging DITA for Learning Content - Matt Knight of Chartered Insurance Institute

Sep 09, 2025 31m

In this episode of Behind the Docs, Patrick sits down with Matt Knight, Publishing Systems Manager at the Chartered Insurance Institute, to explore how more than three decades in publishing,…

Frequently Asked Questions

How many episodes does Behind the Docs have?

Behind the Docs has published 21 episodes since September 2025, covering topics in Business, Education.

Is Behind the Docs still active?

Behind the Docs is currently moderate with new episodes weekly. Average episode length is 37m.

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