Episodes 22
Avg. Duration 33m
Activity Highly Active
Since Oct 2025
Latest Episode Apr 2026

Publishing Details

Schedule
Weekly
Format
Episodic
Consistency
87%
Hosting
feeds.transistor.fm

About This Podcast

Welcome to Behind the Ops is the podcast that takes you behind the scenes of how businesses really run and scale. Hosted by Christen Belcher, a seasoned leader with over 25 years of experience driving digital transformation and operational excellence, this show unpacks what truly fuels growth: the customer journey, the operating model, and the systems that connect strategy to execution. Each week, Christen sits down with operations leaders from across the U.S. for candid conversations about the dashboards, processes, and decision frameworks that power efficiency and long-term success. You’ll hear real stories, proven strategies, and practical insights - not theory - to help you build scalable, resilient, customer-centric businesses. Whether you’re an executive, operator, or builder, Behind the Ops is your go-to resource for transforming operational chaos into clarity and sustainable growth. 🗓 New episodes drop every Thursday at 8:00 AM ET. Because scaling shouldn’t feel like guesswork - welcome to the playbook for customer-centric growth.

Podcasting 2.0 Features

episode podping

Social Media

Explore Statistics

Recent Episodes

SE01 E22 Building a Business from the Ground Up | With Jeff Kallil

Apr 02, 2026 36m

In this conversation, Jeff Kallil shares insights from his extensive experience in entrepreneurship, discussing the various companies he manages and the unique challenges each presents. He emphasizes…

SE01 E21 Navigating the Challenges of Entrepreneurship | With Allen Porter

Mar 26, 2026 27m

In this conversation, Allen Porter shares his entrepreneurial journey, detailing his experiences in real estate, senior housing, and the brewing industry. He discusses the importance of scalability,…

SE01 E20 The Evolution of Roles in Manufacturing | With Meredith Shay

Mar 19, 2026 33m

In this conversation, Meredith Shay, Owner, President and CEO of InCord, discusses the unique operational dynamics of her safety netting manufacturing company. She highlights the importance of…

SE01 E19 The Hidden Problem in Mental Health Care | With Jacques Jospitre

Mar 12, 2026 34m

In this episode, Dr. Jacques Jospitre, psychiatrist and Co-Founder and CEO of SohoMD, shares how he built a modern mental health practice focused on delivering high-quality, affordable psychiatric…

SE01 E18 Scaling a Law Firm Nationwide | With Rob Levine

Mar 05, 2026 34m

In this episode, Rob Levine shares his inspiring journey from law enforcement to becoming a successful attorney and entrepreneur. He opens up about building and scaling multiple businesses, including…

SE01 E17 From Childhood Entrepreneur to Business Leader | With Allan Young

Feb 26, 2026 34m

In this conversation, Allan Young shares his entrepreneurial journey, starting from his childhood experiences to building successful businesses and franchises. He discusses the challenges and lessons…

SE01 E16 From Service Values to Healthcare Leadership | With Bill Miller

Feb 19, 2026 37m

In this conversation, Bill Miller shares his journey from a Navy brat to a successful entrepreneur in the urgent care industry. He discusses the evolution of his business, emphasizing the importance…

SE01 E15 Leading With Care: Medicine Meets Business | With Dr. Keith Helton

Feb 12, 2026 29m

In this conversation, Keith Helton shares his journey as a primary care physician and the evolution of his practice into a successful healthcare business. He discusses the importance of…

SE01 E14 Mastering the Customer Journey in Business | With Ken Tracy

Feb 05, 2026 26m

In this conversation, Ken Tracy, Founder of Impacting Tomorrow shares his journey from a corporate career to founding a successful healthcare staffing company. He discusses the importance of…

SE01 E13 Scaling GritHR: Insights from the CEO | With Shannon Anderson

Jan 29, 2026 32m

In this conversation, Shannon Anderson, founder and CEO of GritHR Solutions, shares her journey in the HR consulting industry, discussing the challenges and successes of scaling her business. She…

SE01 E12 The Founder Journey Behind Success | With Akash Goel

Jan 22, 2026 33m

In this conversation, Akash Goel, co-founder and CEO of Atica, discusses his journey from a business analyst to leading a tech-driven hospitality company. He shares insights on operational…

SE01 E11 What It Really Takes to Scale | With Jared Kugel

Jan 15, 2026 48m

In this conversation, Jared, the CEO of Tire Agent, discusses the evolution of his company from its inception to becoming one of the largest tire retailers in the country. He shares insights on…

SE01 E10 Revolutionizing Recruitment: The Field of Talent Journey | With David Anderson

Jan 08, 2026 29m

In this conversation, David Anderson discusses the evolution of his company, Field of Talent, from a project-based recruitment model to a more innovative recruitment as a service approach. He…

SE01 E09 From Home Kitchen to Nationwide Distribution | With Margarita Womack

Jan 01, 2026 31m

In this conversation, Margarita shares her inspiring journey from Colombia to becoming a successful entrepreneur in the frozen food industry with her brand, MasPanadas. She discusses the challenges…

SE01 E08 The Power of Productizing Services in Small Business | With Patrick Dichter

Dec 18, 2025 33m

In this conversation, Patrick Dichter shares insights on his journey with Apple Tree, an accounting firm he acquired four years ago. He discusses strategies for growth, the importance of productizing…

SE01 E07 Revolutionizing Takeout: New Dining Experience | With Andrew Martino

Dec 11, 2025 29m

In this conversation, Andrew Martino, founder of Ghost Truck Kitchen, shares insights into his innovative restaurant model that prioritizes quality over quantity in takeout and delivery. He discusses…

SE01 E06 The Psychology of Leadership | With Sera Lavelle

Dec 04, 2025 34m

In this conversation, Dr. Sera Lavelle shares her journey from being a clinical psychologist to co-founding an app focused on emotional eating. She discusses the operational differences between…

SE01 E05 The value of perseverance | With Mark Sabbagh

Nov 27, 2025 35m

Did you ever feel like your past defines your future? Mark’s story proves that the greatest education is not always found in a classroom.In this powerful episode of Behind the Ops, host Christen…

E3SE01 E04 The Challenge of Excellence in Legal Practice | With Lloyd C. Birnbaum

Nov 20, 2025 31m

In this episode of Behind the Ops with Christen Belcher, Lloyd C. Birnbaum, Founder & Chair of Lauletta Birnbaum, LLC, offers a candid look at the tension between true excellence and “good…

SE01 E03 The Importance of Operational Strategy | With Cliff Carey

Nov 13, 2025 35m

In this conversation, Cliff Carey, owner of Timeless Hearing, discusses the growth and operational challenges faced by his audiology practice. He emphasizes the importance of adapting strategies for…

Frequently Asked Questions

How many episodes does Behind the Ops have?

Behind the Ops has published 22 episodes since October 2025, covering topics in Business, Management.

Is Behind the Ops still active?

Behind the Ops is currently highly active with new episodes weekly. Average episode length is 33m.

Similar Podcasts