Better Experiences by Design™
Susan Quinn
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About This Podcast
Better Experiences by Design™ is a podcast series produced by circle S studio that highlights leaders across a variety of industries dedicated to delivering exceptional brand, employee, and client experiences.
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Recent Episodes
From $8B to $38B: The Leadership Discipline Behind Remarkable Growth with John Asbury
In this episode of Better Experiences by Design, Susan Quinn sits down with John Asbury, CEO of Atlantic Union Bank, to explore what it takes to transform a regional bank into a high-performing…
Unlocking Hidden Growth Through Strategic Storytelling with Stephen Steers
In this episode, we sit down with Stephen Steers, author, consultant, and keynote speaker, for a strategic conversation about growth, storytelling, and the value that’s already inside your existing…
2025 Leadership Insights from Better Experiences by Design
Better Experiences by Design is a podcast series produced by circle S studio that highlights leaders across a variety of industries dedicated to delivering exceptional brand, employee, and client…
A Reality Check for Leaders: Are You Interpreting Data Correctly? (And AI Can't Do It For You.)
Artificial intelligence isn’t just reshaping marketing — it’s redefining how organizations learn, scale, and make smarter decisions. In this episode of Better Experiences by Design, Susan Quinn sits…
Is Strategic Thinking Your Comfort Zone or Danger Zone with Carla Johnson
In this episode of Better Experiences by Design, keynote speaker, author, and “Innovation Architect” Carla Johnson joins us to unpack how curiosity fuels strategy—and how teams can shift from…
Competitive Pricing Strategies for Sustainable Business Growth with Casey Brown
Pricing isn’t just numbers on a page—it’s psychology, strategy, and confidence. In this episode, Susan Quinn sits down with Casey Brown, engineer turned Six Sigma black belt turned pricing expert, to…
Beyond the Numbers: Inside the Federal Reserve Bank of Richmond with Sonya Waddell
How can we make complex economic data more useful and more human? In this episode of Better Experiences by Design, Sonya Waddell, Vice President and Economist of the Federal Reserve Bank of Richmond,…
How High-Performing Firms Build Creative Engines for Growth with Chris Martinez
In this episode of Better Experiences by Design, host Susan Quinn talks with Chris Martinez, Senior Marketing Manager at KW Landscape Architects, about how his team redefined the role of marketing…
Smarter Hiring Strategies for Stronger Teams with Sue MacArthur
In this episode, Sue MacArthur of Strategic Talent Management shares how to hire for culture fit, avoid common hiring mistakes, and build high-performing, people-first teams.Better Experiences by…
Cast a Wider Net: How To Grow with Strategic Partnerships and Alliances with Pamela Slim
In this episode, host Susan Quinn sits down with Pamela Slim, an award-winning author, speaker, and business strategist whose work has guided thousands of entrepreneurs in turning their expertise…
How to Master the RFP Process and Land the Deal with Steve Boehler
In this episode of Better Experiences by Design™, host Susan Quinn speaks with Steve Boehler, founder and partner of Mercer Island Group, about client acquisition strategies and how businesses can…
The Million-Dollar Mindset: Secrets of Top Performers with Stephen Harvill
In this episode of Better Experiences by Design, we’re joined by Steve Harvill, a renowned expert in high-performance sales and leadership, to discuss his book 21 Secrets of Million Dollar Sellers.…
Change Isn’t Coming, It’s Here: How Leaders Stay Ready with Bill Coppel
In this episode of Better Experiences by Design, host Susan Quinn speaks with Bill Coppel, a veteran financial services leader and Chief Client Growth Officer at TradePMR. With over 30 years of…
Business Transition: Preparing Your Business for the Future
In this month's episode of Better Experiences by Design, we’re joined by Laurie Barkman, a leading expert on business transitions, also known as the Business Transition Sherpa. Laurie shares her…
Understanding Gen Z: How to Lead and Connect with the Digital Generation with Steven Robertson
In this episode, host Susan Quinn sits down with Steven Robertson, author of Aliens Among Us, to dive deep into the unique characteristics of Gen Z and how leaders can connect with and retain this…
Stand Out Moments From Season 1: Insights from 2024’s Industry Leaders
Welcome to a special episode of Better Experiences by Design! In this episode, we revisit some of the most impactful moments from the past year, featuring seven remarkable leaders across various…
Finding Your Zone of Excellence: What Separates the Good from the Great with Jeff Salzenstein
In this inspiring episode, host Susan Quinn sits down with Jeff Salzenstein, a former professional tennis player turned executive coach. Jeff shares his journey from the tennis courts to the…
Board Dynamics: The When, Why, and What for Building an Effective Board with Nancy Eberhardt
Nancy Eberhardt is a seasoned business consultant with extensive experience serving on various boards. In this episode, Nancy shares her insights into the crucial role of boards in organizations,…
Clients Are Speaking, Are You Listening? How Client Research Can Give You a Competitive Edge with Susan Baier
In this insightful episode, host Susan Quinn sits down with marketing strategist and research expert Susan Baier, Founder and CEO of Audience Audit, who shares her unique approach to understanding…
Is Your Leadership Style Amplifying or Accidentally Diminishing Your Team’s Potential? with Elise Foster
Join host Susan Quinn as she sits down with Elise Foster, co-author of “The Multiplier Effect,” for an engaging conversation about transformative leadership. Discover how some leaders inspire and…
Frequently Asked Questions
Better Experiences by Design™ has published 27 episodes since January 2024, covering topics in Business, Entrepreneurship.
Better Experiences by Design™ is currently highly active with new episodes monthly. Average episode length is 33m.
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