Episodes 37
Avg. Duration 32m
Activity Dormant
Since Feb 2024
Latest Episode Aug 2025

Publishing Details

Schedule
Every 2 Weeks
Format
Episodic
Hosting
feeds.megaphone.fm

Contact & Outreach

About This Podcast

Broken by Default is a podcast that dives deep into the foundational failure of U.S. healthcare: provider data. Hosted by Madaket Health, the show uncovers the costly, chaotic, and often invisible consequences of inaccurate, outdated, and siloed provider data while exploring what it takes to fix it. Each episode features real-world stories, industry leaders, and sharp analysis of the breakdowns that ripple across payers, providers, and partners, from denied claims and payment delays to compliance risks and broken integrations. But this isn’t just a show about what’s broken. It’s about what’s next: how modern infrastructure, automation, and smarter data operations can transform provider data from a liability into a strategic advantage.

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Recent Episodes

Ep. 137. Sick Systems Can’t Heal People, with Jill Piazza, VP and COO of the Population Health Services Organization at AdventHealth

Aug 14, 2025 21m

What if the key to fixing healthcare starts with listening differently? In this episode, Jill Piazza shares how personal experiences shaped her passion for preventative care and whole-person health.…

Ep. 136. Healthcare’s Dirty Secret: Broken Provider Data, with Eric Demers, CEO of Madaket Health

Jul 31, 2025 16m

Even with insurance, nearly half of Americans delay care simply because they can’t find a doctor in their network. In this episode, Eric Demers discusses how inaccurate provider data is causing…

Ep. 135. Hack the System: Inside the Medtech Money Maze, with Mark Miller, Head of Health Economics and Market Access at Lumicell

Jun 26, 2025 24m

What does it really take to bring groundbreaking medical technology to market and get it paid for? In this episode, Mark Miller draws on 30 years of experience to explain how early planning around…

Ep. 134. AI Isn’t a Tool, It’s Your New Co-worker, with Shahid Shah, founder and CEO of Netspective Communications

Jun 12, 2025 40m

What if we treated AI like a new team member instead of just another tool? In this episode, Shahid Shah shares takeaways from a recent AI conference in Dubai, contrasting the region’s culture of…

Ep. 133 The Silent Killer of AI Projects in Healthcare: Culture, with Dr. Lisa Schaffner, CEO and founder of A To I Advisors

May 29, 2025 38m

Why is healthcare one of the slowest industries to adopt AI, and what can be done about it? In this episode, Dr. Lisa Schaffner explains how AI can drive healthcare transformation when viewed as…

Ep. 132 Why Nonprofits Need to Think Like Wall Street (Without Losing Their Soul), with Toni Pergolin, President and CEO of Bancroft

May 15, 2025 43m

Nonprofits must embrace a business mindset to thrive and effectively deliver their mission.  In this episode, Toni Pergolin discusses her journey turning a near-bankrupt nonprofit into a thriving…

Ep. 131 Crushing Confusion: How Simplified Billing Is Saving Healthcare with Tom Policelli, CEO of HPS PayMedix

May 01, 2025 36m

Consumer engagement is key to improving healthcare outcomes and affordability.  In this episode, Tom Policelli discusses how his company is simplifying the complex world of healthcare insurance and…

Ep. 130 Breaking the System to Heal It, No More Band-Aids, with Joshua Boynton, Senior Vice President of Complex Health Solutions CareSource

Apr 17, 2025 33m

What if healthcare went beyond clinics and hospitals to address the root causes of poor health, like housing and food security? In this episode, Joshua Boynton shares how CareSource, founded over 35…

Ep 129: Avoiding Costly Mistakes: The Critical Role of Revenue Cycle Management, with Sarah Cevallos, Healthcare Consultant

Apr 03, 2025 35m

Navigating the complexities of healthcare billing can feel like solving a puzzle with missing pieces. So, how do providers ensure they get paid accurately and on time?In this episode, Sarah Cevallos…

Ep 128: The 5% Problem: Why Your Healthcare Communication Strategy is Failing, with Mike Kramer, CMIO at Cone Health

Mar 20, 2025 37m

Effective change management in healthcare requires tailoring communication, consistent measurement, and strategic alignment with organizational goals. In this episode, Mike Kramer discusses the…

Ep 127: The Billion-Dollar Problem In Healthcare, with Dr. Farzad Mostashari, CEO and co-founder of Aledade

Mar 06, 2025 32m

The key to long-term success in healthcare is consistent, incremental improvements over time. In this episode, Dr. Farzad Mostashari explains Aledade's mission as a public benefit corporation to…

Ep 126: Leadership Under Fire: Transforming Resistance into Resilience, with Mary Sunahara, System Director of HIM Ambulatory at Intermountain Healthcare

Feb 20, 2025 33m

Embracing innovation and community needs is paramount for successful healthcare leadership.In this episode, Mary Sunahara discusses her company’s unique approach to community-based healthcare and the…

Ep 125: Disrupting the Status Quo: Bold Leadership for the Future of Healthcare, with Ryan Bengtson, CEO of Panda Health

Feb 06, 2025 21m

Ever wonder what it takes to transform healthcare decision-making in a world of high stakes and endless innovation?In this episode, Ryan Bengtson discusses the challenges of decision-making as a CEO,…

Ep 124: Bureaucracy vs. Innovation: Who Wins in Healthcare?, with Sudipto Srivastava, Healthcare Digital Transformation and Data Analytics Leader

Jan 23, 2025 37m

How can technology bridge the gap between complex healthcare challenges and innovative solutions while fostering trust and collaboration?In this episode, Sudipto Srivastava emphasizes the…

Ep 123: The Numbers Game: Calculating the Future of Healthcare, with Stanley Nachimson, Principal of Nachimson Advisors

Jan 09, 2025 30m

Finding fulfillment in your career path, even if it takes unexpected turns, is crucial for long-term success and well-being.  In this episode, Stanley Nachimson shares his experience working on…

Ep 122: Unwrapping Healthcare Wisdom: The Edge’s 2024 Top Moments!

Dec 26, 2024 27m

In its inaugural year, The Edge of Healthcare podcast aimed to provide valuable lessons for aspiring and current C-suite executives and tech pioneers in the healthcare industry.In this special…

Ep 121: Innovation Meets Regulation: Solving Healthcare’s Toughest Challenge, with John McCluskey, Head of Health Plan Operations at Vitable Health,

Dec 12, 2024 27m

How do you balance the slow-moving complexities of healthcare with the fast-paced innovation of startups to deliver meaningful, patient-centered solutions?In this episode, John McCluskey discusses…

Ep 120: Hacking Dementia: AI, Data, and the Future of Care, with Scott Warner, founder and CEO of Secours.ai

Nov 26, 2024 18m

As dementia rates soar, AI and decentralized data are key to transforming care and early detection.In this episode, Scott Warner discusses the importance of using AI and decentralized semantics to…

Ep 119: Palliative Care - From Loss to Legacy with Dr. Stacie Pinderhughes

Nov 14, 2024 44m

An inspiring journey unfolds as a personal experience transforms a heartfelt calling into a career focused on redefining palliative care and improving patient outcomes.In this episode, Dr. Stacie…

Ep 118 Aparna Ananth Vice President and Executive Coach at Navvis Healthcare’s MEDI Leadership. The Heart of Leadership: Prioritizing Patients and Embracing Growth

Oct 31, 2024 34m

Aparna Ananth transforms resistance into an ally in healthcare leadership, empowering professionals to overcome challenges and prioritize patient care.In this episode, Aparna Ananth discusses her…

Frequently Asked Questions

How many episodes does Broken by Default have?

Broken by Default has published 37 episodes since February 2024, covering topics in Business, Health & Fitness.

Is Broken by Default still active?

Broken by Default is currently dormant with new episodes every 2 weeks. Average episode length is 32m.

How do I contact Broken by Default for sponsorship or guest appearances?

Sign up on Grep.FM to access contact details for Broken by Default, including email and social media links.

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