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Rebuilding the data stack for AI
Artificial intelligence may be dominating boardroom agendas, but many enterprises are discovering that the biggest obstacle to meaningful adoption is the state of their data. While consumer-facing AI…
Tuning into the future of collaboration
When work went remote, the sound of business changed. What began as a scramble to make home offices functional has evolved into a revolution in how people hear and are heard. From education to…
The power of sound in a virtual world
In an era where business, education, and even casual conversations occur via screens, sound has become a differentiating factor. We obsess over lighting, camera angles, and virtual backgrounds, but…
The overlooked driver of digital transformation
When business leaders talk about digital transformation, their focus often jumps straight to cloud platforms, AI tools, or collaboration software. Yet, one of the most fundamental enablers of how…
The fast and the future-focused are revolutionizing motorsport
When the ABB FIA Formula E World Championship launched its first race through Beijing’s Olympic Park in 2014, the idea of all-electric motorsport still bordered on experimental. Batteries couldn’t…
Fighting forever chemicals and startup fatigue
What if we could permanently remove the toxic “forever chemicals” contaminating our water? That’s the driving force behind Michigan-based startup Enspired Solutions, founded by environmental…
Building community and clean air solutions
When Darren Riley moved to Detroit seven years ago, he didn’t expect the city’s air to change his life—literally. Developing asthma as an adult opened his eyes to a much larger problem: the invisible…
Building an innovation ecosystem for the next century
Michigan may be best known as the birthplace of the American auto industry, but its innovation legacy runs far deeper, and its future is poised to be even broader. From creating the world’s largest…
Building customer-centric convenience
In the U.S., two-thirds of the country’s 150,000 convenience stores are run by independent operators. Mom-and-pop shops, powered by personal relationships and local knowledge, are the backbone of the…
Fueling the future of digital transformation
Our topic today is digital transformation, from back office operations to infrastructure in the field like oil rigs, companies continue to look for ways to increase profit, meet sustainability goals,…
Cloud transformation clears businesses for digital takeoff
In an age where customer experience can make or break a business, Cathay Pacific is embracing cloud transformation to enhance service delivery and revolutionize operations from the inside out. It's…
Transforming the energy industry through disruptive innovation
Our topic today is disruptive innovation in the energy industry and beyond. We use energy every day. It powers our homes, buildings, economies, and lifestyles, but where it came from or how our use…
Purpose-built AI builds better customer experiences
Successfully improving customer satisfaction through AI means becoming data-driven, prioritizing employee feedback and resources, and letting business goals guide technology deployment, says senior…
Scaling customer experiences with data and AI
Integrating data and AI solutions throughout the customer experience journey can enable enterprises to become predictive and proactive, says vice president of product marketing at NICE, Andy Traba. …
Conversational AI revolutionizes the customer experience landscape
AI can create seamless customer and employee experiences but it’s important to balance automation and human touch, says head of marketing, digital & AI at NICE, Elizabeth Tobey. Hosted by…
Data at the center of business
Operationalizing data allows enterprises to optimize decision-making, deliver growth, and improve customer experiences, according to Mark Birkhead, firmwide chief data officer at JPMorgan Chase. …
Providing the right products at the right time with machine learning
Amid shifting customer needs, CPG enterprises look to machine learning to bolster their data strategy, says global head of MLOps and platforms at Kraft Heinz Company, Jorge Balestra. Hosted by…
Building innovation with blockchain
Deploying blockchain technology can bolster innovation and create a more secure way to bank, according to Suresh Shetty, the CTO at Onyx by JP Morgan at JPMorgan Chase. Hosted by Simplecast, an…
Start with data to build a better supply chain
Successful digital transformation starts with the right team, an agile mentality, and a strong data foundation, says global digital solutions manager of procurement and supply chain at bp, Raimundo…
Deploying high-performance, energy-efficient AI
Investments into downsized infrastructure can help enterprises reap the benefits of AI while mitigating energy consumption, says corporate VP and GM of data center platform engineering and…
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Business Lab has published 102 episodes since January 2019, covering topics in Business, Technology.
Business Lab is currently active with new episodes monthly. Average episode length is 29m.
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