Certified - The CompTIA A+ 1201-1202 | V15 Audio Course
Dr. Jason Edwards
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Welcome to the A+ Audio Course!
Welcome to Certified: The CompTIA A+ Audio Course, a practical audio-first guide for anyone building a real foundation in IT support and preparing for the CompTIA A+ certification. This course is…
Episode 90 — Use AI Features Responsibly While Protecting Privacy Accuracy and Trust
This is the last episode. This episode explains the AI-related support concepts that A+ candidates should understand as AI features become part of everyday tools, applications, and user workflows.…
Episode 89 — Choose Remote Access Methods That Solve Support Problems Without New Risk
This episode explains remote access options that technicians use to support systems without being physically present. For the A+ exam, you should understand methods such as RDP, VPN, SSH, remote…
Episode 88 — Use Scripting File Types and Automation Safely for Everyday Support Work
This episode introduces scripting and automation concepts that help technicians complete repeated tasks more efficiently while still managing risk. For the A+ exam, you should recognize common script…
Episode 87 — Communicate With Customers Professionally Under Pressure Without Sounding Robotic
This episode covers the communication skills that A+ candidates need because technical work still depends on trust, clarity, and professionalism. You will review listening, asking focused questions,…
Episode 86 — Protect Privacy Licensing Compliance and Incident Evidence With Professional Care
This episode explains the professional responsibilities that go beyond fixing the immediate technical problem. For the A+ exam, you should understand privacy, licensing, compliance, and…
Episode 85 — Control Dust Heat Humidity Power Problems and Hazardous Disposal Risks
This episode covers environmental and disposal issues that can cause system failures or create safety risks. For the A+ exam, you should understand how dust, heat, humidity, electrical problems, and…
Episode 84 — Work Safely With ESD Grounding Lifting Storage and Repair Discipline
This episode explains basic technician safety practices that protect both people and equipment during support work. For the A+ exam, you should understand electrostatic discharge, grounding, safe…
Episode 83 — Design Backup Strategies Restore Choices Testing Schedules and Rotation Schemes
This episode covers backup planning from the technician’s point of view, with emphasis on whether recovery will actually work when it is needed. For the A+ exam, you should understand backup types,…
Episode 82 — Apply Change Management With Rollback Plans Risk Review and Acceptance Checkpoints
This episode explains the change management concepts that A+ candidates need to recognize when systems are updated, repaired, replaced, or reconfigured. You will review planning, approval, risk…
Episode 81 — Build Tickets Asset Records SOPs SLAs and Knowledge Articles That Help Later
This episode explains the support records that help an IT team become more consistent over time. For the A+ exam, you should understand tickets, asset records, standard operating procedures, service…
Episode 80 — Troubleshoot PC Security Symptoms From False Alerts to Browser Hijacks
This episode focuses on the visible signs of compromise on traditional PCs and how technicians interpret them correctly. For the A+ exam, you should recognize symptoms such as fake security alerts,…
Episode 79 — Recognize Rooted Spoofed or Malicious Mobile Apps Before Damage Spreads
This episode explains the signs that a mobile device may be operating outside normal security boundaries, which is a key concept for the A+ exam. You will review rooting, jailbreaking, sideloading,…
Episode 78 — Troubleshoot Mobile Apps Updates Reboots Connectivity Failures and Battery Drain
This episode covers the mobile software issues that combine performance, stability, and usability problems into one support challenge. The A+ exam expects you to recognize symptoms such as frequent…
Episode 77 — Solve Service Startup Failures Low-Memory Warnings and Missing OS Symptoms
This episode explains system-level issues that prevent Windows from functioning normally, including failed services, low-memory conditions, and missing operating system errors. For the A+ exam, you…
Episode 76 — Troubleshoot Windows Crashes Boot Failures Instability and Slow Profile Loads
This episode focuses on the Windows problems that affect startup and overall system stability, which are common topics on the A+ exam. You will review symptoms such as blue screens, boot loops,…
Episode 75 — Harden Browser Behavior Downloads Extensions Certificates and Privacy Settings Wisely
This episode explains why the web browser remains one of the most exposed parts of a user’s daily workflow and how technicians reduce that risk through configuration and user guidance. For the A+…
Episode 74 — Lock Down SOHO Routers SSIDs Firewalls Ports and Management Access
This episode covers the small office and home office network settings that most often create security risk when left at default values. The A+ exam expects you to recognize how router configuration…
Episode 73 — Destroy Wipe Recycle and Document Retired Devices the Right Way
This episode explains the proper handling of retired devices and storage media, which is both a security requirement and an operational responsibility. For the A+ exam, you need to understand data…
Episode 72 — Secure Mobile Devices With Encryption Patching Content Filtering and Remote Control
This episode focuses on the mobile security controls that protect devices which are frequently lost, moved, or used outside controlled environments. The A+ exam expects you to understand encryption,…
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Certified - The CompTIA A+ 1201-1202 | V15 Audio Course has published 91 episodes since April 2026, covering topics in Courses, Education.
Certified - The CompTIA A+ 1201-1202 | V15 Audio Course is currently dormant with new episodes hourly. Average episode length is 15m.
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