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Recent Episodes
How can I prevent AI from taking over my job?
AI can accomplish much more than humans, and often at a much faster pace. But can it truly replace dealership staff, or is that just fearmongering? In this episode of Dealer Confidential, host Ilana…
Are Gen-Z right about influencer marketing?
It feels like everyone is trying to be an influencer these days, but can incorporating 'viral content' into your marketing strategy really work for your local dealership? In this episode of Dealer…
Can AI improve efficiency without risking jobs?
AI can perform many tasks far more efficiently than humans - but there is nothing like the human touch. When it comes to AI implementation in a BDC, the right training is what's needed to ensure…
Is it possible to provide personal experiences with one-size-fits-all solutions?
Relationships may be a huge part of sales for dealers, but for luxury dealerships, building relationships are everything. In this episode of Dealer Confidential, host Ilana Shabtay speaks with Mabel…
Does your dealership have a 'what if' strategy?
Tariffs may come and go, but dealer preparedness for change must remain steady. Dealers need to build and continuously update their "what if" strategies to navigate economic fluctuations, inventory…
Are automotive conferences worth it anymore?
Raise your hand if you've attended an automotive conference focused on AI within the past few years ✋Yeah, that's what we thought. In this episode of Dealer Confidential, host Ilana Shabtay chats…
S1E1 Are OEM programs a help or a hindrance?
Do OEM programs really work, or are dealers actually paying more for less? In this episode of Dealer Confidential, host Ilana Shabtay chats with Matt Lasher, president of Streamline and former…
Frequently Asked Questions
Dealer Confidential has published 7 episodes since April 2025, covering topics in Automotive, Leisure.
Dealer Confidential is currently sporadic with new episodes every 2 weeks. Average episode length is 17m.
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