Dear Corporate... Love Stores | Engaging Retail Employees

Dear Corporate... Love Stores | Engaging Retail Employees

CATO Creative

Episodes 29
Avg. Duration 52m
Activity Highly Active
Apple Rating 5.0 (7)
Since Apr 2025
Latest Episode May 2026

Publishing Details

Schedule
Every 2 Weeks
Format
Episodic
Consistency
69%
Hosting
anchor.fm

Contact & Outreach

About This Podcast

The podcast retail executives need to hear but rarely do. Hosted by CATO Creative's retail consultant Bekki Cait, and veteran store leader Matt Copeland, each episode brings you the unfiltered truth about what's really happening in your stores. Through candid conversations, they bridge the growing disconnect between corporate offices and frontlines—revealing why your best initiatives fail, what your teams actually need, and how to transform frustration into results. This is your unvarnished window into the realities that engagement surveys and sanitized store visits never show you.

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Recent Episodes

S2E4 Being The Face of Problems You Don't Control

May 21, 2026 53m

Store teams are held accountable for customer experience, sales, brand trust, cleanliness, and how shoppers feel walking out the door — but most of the decisions shaping those outcomes are made…

S2E3 Transactional Vs. Transformational Leadership In Retail

May 07, 2026 58m

What if you led your store team as if they were going to stay?As if retention were possible — and your job was to build a team that wanted to be there.In this episode, Bekki and Matt sit with the…

S2E1 Why Corporate Launches Get Tuned Out in Stores

Apr 23, 2026 1h 6m

Corporate Launches - Timing & MeritTiming Is King.We talk about how store leaders experience “corporate initiatives”—promos, merch moves, trainings, posters, surveys—and why most aren’t…

S2E1 We Got The Memo, But Not The Why.

Apr 09, 2026 45m

We Got the Memo, Not the Why: How Corporate Policies Land in StoresIn the season 2 return, the conversation centres on how corporate initiatives and policy changes reach store managers—usually by…

S1E25 Season 1 Wrap-Up & Request

Feb 26, 2026 1m

Season One Wrap: Help Us Shape Season Two of Dear Corporate Love StoresWe’re wrapping up season one of Dear Corporate Love Stores—built to create honest, grounded conversations between corporate and…

S1E24 Strong Brands Don’t Handcuff Stores

Feb 12, 2026 53m

Balancing Brand Identity and Store FlexibilityWe chat about the importance of knowing your brand inside and out to make those weird, unexpected situations a breeze. From Old Navy’s customer personas…

S1E23 What Your HVAC Says About Your Culture

Jan 29, 2026 47m

The Unspoken Link Between Maintenance Work Orders and Employee MoraleIn this episode of Dear Corporate Love Stores, we dive into the often-overlooked impact of maintenance issues on employee morale.…

Dear Corporate, Stop Spending $$$ on Corporate Videos

Jan 15, 2026 56m

Why Polished Corporate Videos Can Fall Flat in StoresIn this lively and no-holds-barred episode, we dive headfirst into the world of corporate videos and why they often miss the mark in retail…

S1E21 AI in Retail: The Questions No One's Asking

Jan 01, 2026 59m

AI and Retail: Trust, Ethics, and the Mess of HumanityIn this episode of Dear Corporate... Love Stores, we dive into the shiny, complex, and sometimes unsettling world of AI in retail. We compare the…

S1E20 Change Without Cheerleading: Why Honesty Beats Hype

Dec 18, 2025 34m

Marie Casteller of Kind North Consulting joins us again to dive into how change and communication shapes company culture. We discuss the importance of answering tough questions, avoiding hollow…

Death by a Thousand Cuts: How Daily Decisions Change Culture

Dec 04, 2025 37m

In this episode, we dive deep into the 'C word'–Culture. We unpack how culture is the vibe when you walk through the door, a fragile equilibrium that can be toppled by new leadership, policy changes,…

S1E18 The Art of the P&L

Nov 20, 2025 57m

Unlocking the Secrets of the P&L and the Data EcosystemIn this episode of Dear Corporate... Love Stores, we dive deep into the often overlooked wisdom contained within a store's P&L. It's not…

S1E17 Why Are You Still In Retail?

Nov 06, 2025 1h 2m

"Retail kind of brings a whole mishmash of misfits together. And for me, that's the most alluring part about it."Why does retail remain the chosen path for many, even when other opportunities beckon.…

S1E16 Holiday Hell (and Hope) in Retail

Oct 23, 2025 1h 8m

Surviving Holiday Retail: Chaos, Comp Goals, and Complicated PajamasThe holidays are upon us, and we’re diving deep into what that means for retail teams. Join us as we unravel the emotional labor of…

S1E15 Retail Reflections: COVID, Compassion, and Corporate

Oct 09, 2025 56m

In this episode of Dear Corporate Love Stores, we take a deep dive into the profound shifts in the retail landscape during COVID-19. We explore instances of genuine leadership, like that of Laura…

When Good People Leave (And How To Get Them Back)

Sep 25, 2025 50m

One of retail’s biggest missed opportunities: the exit.Most companies treat resignations like betrayal, but a well-handled exit can create advocates, keep the door open for return, and even fuel…

Training ≠ Development (and PIPs Don't Work)

Sep 11, 2025 55m

Let' get real about what development in retail actually looks like. Spoiler: it’s not another training module or a PIP.We dig into the messy, human side of growth—why autonomy, trust, and coaching…

S1E12 Rethinking Performance Management in Retail: Part 2

Aug 28, 2025 33m

Why People Management is the Key to Effective Performance ManagementIn this episode, the continuation of our discussion from part one, we delve into the intricacies of performance management in…

S1E11 Rethinking Performance Management in Retail: Part 1

Aug 14, 2025 48m

Rethinking Performance Management in Retail: Key Insights and Common PitfallsThis episode delves into the critical issues of performance management in the retail sector. The discussion highlights the…

S1E10 Balancing Humanity and Operations to Maximize Employee Retention

Jul 31, 2025 33m

Part two of two episodes on Engagement: Balancing Humanity and Operations. The conversation dives into the emotional core of retail operations and how they impact employee engagement. The hosts argue…

Frequently Asked Questions

How many episodes does Dear Corporate... Love Stores | Engaging Retail Employees have?

Dear Corporate... Love Stores | Engaging Retail Employees has published 29 episodes since April 2025, covering topics in Business, Management.

Is Dear Corporate... Love Stores | Engaging Retail Employees still active?

Dear Corporate... Love Stores | Engaging Retail Employees is currently highly active with new episodes every 2 weeks. Average episode length is 52m.

How do I contact Dear Corporate... Love Stores | Engaging Retail Employees for sponsorship or guest appearances?

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