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Dispatch Internship Program with Lindsay Hubbard
Combined Regional Communications Authority (CRCA) 911’s Deputy Director Lindsay Hubbard talks all about their dispatch internship program—how it came to be, how it’s evolved over the past few years,…
FirstWatch: Visible, Usable Data with Bekah Haywood
Bekah Haywood, Business Analyst for the Solutions Support Team, talks about all things FirstWatch. She discusses the upcoming high-acuity dashboard for Academy Analytics, the importance of peer…
30 Years of OnStar with Kathy Sukus and Mitch Petterson
Kathy Sukus, GM/OnStar Public Safety Engagement Leader, and Mitch Petterson, a member of the Outreach Team, discuss OnStar’s role as a Partner Sponsor of NAVIGATOR 2026. They highlight OnStar’s ACE…
GovWorx: Improving Hiring and Retention with Scott MacDonald
Scott MacDonald, CEO of GovWorx, discusses the company’s sponsorship of NAVIGATOR 2026. He discusses where the company finds inspiration for supporting emergency dispatchers and talks about the…
Motorola Solutions: Assisting Dispatchers with Jeff Freeland and Wendy Lotman
Jeff Freeland, Product Manager for Motorola Solutions' AI Agents and Assistants, and Wendy Lotman, Statewide Account Executive, give an update on what Motorola Solutions is working on, particularly…
On the Other Side of the Call with Tim Clover
Acting Sergeant Tim Clover with St. Louis University talks about two experiences where he saved someone’s life in an emergency situation—one a choking infant and one a man in a vehicle fire. He…
Mentorship in Motion with Jordan Kolarik
Jordan Kolarik, a Communications Team Leader with New South Wales Ambulance in Australia, talks about the neuroscience behind effective mentorship. He discusses adult learning, best practices, and…
Epi First, Epi Fast with Dr. Sung Poblete
Dr. Sung Poblete, the CEO of Food Allergy Research and Education (FARE), talks about the time-critical nature of emergency allergy 911 calls. She discusses the role of FARE, what emergency…
MedCom’s 84 Cardiac Arrest Saves with Taylor Davis
Taylor Davis, Director of Communications for Greenville County EMS (MedCom), talks about her recent Letter to the Editor for the Journal of Emergency Dispatch about her agency’s 84 CPR saves in 2024.…
Peer-to-Peer Mentorship with Jonny McMullan
Jonny McMullan, EMD Mentor Instructor and Curriculum Board Member, gives an update on what has changed in the EMD Mentor course since 2022. He discusses how an EMD Mentor offers different support…
Time Is Brain with Edel Burton
Edel Burton, Clinical Hospital Pharmacist and Lecturer in Clinical Pharmacy in University of College Cork, discusses her recent study on prehospital care for suspected stroke during the COVID-19…
End Violence Against Women International with Grace Frances
Grace Frances, Director of Community Partnerships, talks about the organization End Violence Against Women International (EVAWI) and how it relates to emergency dispatch. She discusses the array of…
Dispatching for Yourself with Nicole Snell
Nicole Snell, CEO of Girls Fight Back, discusses the importance of boundaries and empowerment in your role as an emergency dispatcher. She outlines some steps for healthy communication and how one…
Parker County’s Race to ACE with Rayna Willis and Tyler Kennington
Rayna Willis and Tyler Kennington with Parker County Hospital District in Texas discuss their center’s race to ACE. They talk about their motivations, their barriers, and advice for other centers…
Asking the Right Questions with Meridith Jensen and Ricardo Martinez
This combined episode with the hosts of Dispatch in Depth, Tell Me Exactly, and Within the Trenches took place at NAVIGATOR 2025. Attendees were invited to share their answers to the following…
Carbyne: More Than Video with Dominique Mathis
Dominique Mathis, public safety manager for Carbyne, discusses some aspects of the company you might not be familiar with. She talks about why Carbyne prioritizes sponsoring NAVIGATOR and what you…
Priority Dispatch: Homegrown Solutions with Chris Murdock
We’ve saved the best for last in our NAVIGATOR 2025 Sponsor series! Chris Murdock, new President of Priority Dispatch Corp., joins us to talk about what’s going on with PDC. He discusses the new and…
Motorola Solutions: Empowering PSAPs through AI with Becca Zapata and Chris Bennett
Becca Zapata, Lead UX Researcher, and Chris Bennett, Director of AI Transparency & Education, join us to give you an update on Motorola Solutions, particularly the role of AI in their products.…
FirstWatch: Unafraid of Data with Carlynn Crampton
Carlynn Crampton, Engagement Strategist, joins us to give you an update on FirstWatch. She discusses Academy Analytics, the Risk Identification for Emergency Services (RIDES) tool, and what to expect…
CentralSquare: Technology You Can Trust with Rob Farmer
Rob Farmer, interim National Director of Sales of Vertex NG911 Call Handling, joins us to give you the scoop on CentralSquare. He discusses the company’s own Engage conference, the newly named…
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Dispatch in Depth has published 169 episodes since September 2017, covering topics in Science.
Dispatch in Depth is currently highly active with new episodes every 2 weeks.
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