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About This Podcast
Don' Forget Your Tickets is a podcast devoted to the unsung heroes of the spectator sports and events industries, the Ticketing Managers. We explore who they are, their well-guarded industry secrets, and how they entered the field. Beyond that, we delve into a broader ticketing realm, inviting experts from various fields to share their insights and stories. Our primary aim is to add value and highlight deserving individuals.
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Recent Episodes
Marc White, Dorking Wanderers FC: Dreaming Big and Building Success One Step at a Time
What does it take to turn a kickabout in the park with friends into a professional football club knocking on the door of the Football League? We dive into one of the most extraordinary stories in…
Building a National Sports League From Scratch, with Paul Beirne, Executive | Sports Business Strategist | Community Builder
What does it take to build a national sports league from the ground up? We dive into the world of sports innovation with a true pioneer, Paul Beirne. From launching the Toronto Raptors in the NBA to…
S8E7 Bohemian FC and the Rise of Irish Football with Jimmy Dignam, Chief Operating Officer at Bohs
Are We Witnessing a Golden Era for the League of Ireland?As the 2026 League of Ireland season kicks off, we’re back at the heart of the action to explore the culture, commerce, and intense passion…
S8E6 James Callan: The Renaissance of Irish Football & The 2026 Season Kick-Off
Are we witnessing a golden era for the League of Ireland? As the 2026 season kicks off this Friday, we’re diving deep into the culture, commerce, and passion driving Irish football forward.In this…
S8E5 Boxing Day Special: The Ultimate Football Fan Journey; Ashley Lambell on Ground-Hopping, Matchday Magic, and the 92 Stadiums Challenge
This episode of Don’t Forget Your Tickets is a special one. It’s a heartwarming and inspiring conversation that celebrates the magic of football fandom through the eyes of a true supporter. For the…
S8E4 First Female CEO: Ciara McCormack on Breaking Barriers in Irish Football
This episode of Don't Forget Your Tickets is a special one. It’s a deeply personal and honest conversation that explores both the triumphs and tribulations of a truly extraordinary career in…
S8E3 Why Smarter Segmentation Sells More Seats - with Lukas Mikkel Hansen, Co-founder of Playmakers
How many sports industry professionals do you know who have subscribed to 800 different club newsletters to learn how clubs around the world communicate with their fans? Probably none, but Lukas…
S8E2 Ian Dutton of Sporting Group International on Sponsorships, American Investment & Football's Future
What is the real impact of American investment on English football, and how are clubs adapting to a changing sponsorship landscape? For answers, we turn to a man who has seen it all from the inside:…
S8E1 How club-branded Fan Apps sell more tickets and build loyal communities - with Adam Stighäll, CEO of Forza Clubs
What can a club-owned fan app do that social media can’t? A lot, especially when it comes to ticket sales, first-party data, and shifting fan behavior at scale, says Forza Clubs' CEO Adam Stighäll.In…
S7E5 50th Episode Anniversary Podium Special: Mastering the Crowd: Safety, Trust, and AI in Modern Events - with Morten Therkildsen MSc
Don’t Forget Your Tickets — Podium Special with Morten TherkildsenWhat can a Japanese tea ceremony teach us about running safe football matches? Quite a lot, according to operational safety expert…
S7E4 Why your sponsorship strategy needs a human heartbeat: Insights from James Wynne, founder of Playbook Sponsorship
In this episode of Don’t Forget Your Tickets, we’re joined by James Wynne—founder of Playbook Sponsorship and a sponsorship leader whose work has spanned the Caribbean Premier League, Digicel,…
S7E3 50th Episode Anniversary Podium Special: Brooke Arthur on Olympic Ticketing, Growth, and Storytelling
To celebrate the 50-episode milestone of Don’t Forget Your Tickets, we’re revisiting our most downloaded guests in a special mini-series: the Podium Specials.First up is Brooke Arthur—a ticketing…
S7E2 From Zero to Stadium Hero: Daniel Cook (Head of Ticketing, WRU) on Digital Strategy, Data, and the Demands of Matchday
What does it take to go from zero experience in ticketing to leading one of Europe’s largest stadium operations?In this live rooftop conversation from Manchester, we catch up with Daniel Cook, newly…
S7E1 What it takes to land your dream job in Sports: Insights from James Gershfield, Head of Sports & Entertainment at Forsyth Barnes
What does it take to land a top job in Sports?We're live with a new season of Don't Forget Your Tickets, and in this opening episode of season seven, James Gershfield, Head of Sports &…
S6E12 Dominik Schreyer (interviewed by Thom Airs) on The Future of Ticketing - A Live Special from Emirates Stadium in London
What Will Buying a Match Ticket Look Like in the Future?As ticketing technology evolves and fan behaviors shift, how will clubs adapt to keep stadiums full and fans engaged?For the final episode from…
S6E11 Steve Kavanagh (interviewed by Greig Box Turnbull) on Bridging Financial Gaps in English Football - A Live Special from Emirates Stadium in London
How Can EFL Clubs Build a Sustainable Financial Future?Tight margins, rising costs, and unpredictable revenue streams can make or break a football club’s future. So how can EFL clubs create a…
S6E10 Martin Dunford (interviewed by Alex Eagle) on the Digital Transformation of Football Fan Engagement - A Live Special from Emirates Stadium in London
How Are Mobile Apps Transforming Fan Engagement in Football?In an era where fans expect a constant connection with their clubs, mobile apps have become more than just digital hubs—they're powerful…
S6E9 Mads Liabø and Carl-Erik Moberg (interviewed by Clare Kenny) on Balancing Tradition and Innovation in Today's Football - A Live Special from Emirates Stadium in London
How Can Clubs and Tech Providers Shape the Future of Ticketing—Together?The best innovations in football rarely happen in isolation—they thrive when clubs and technology providers work hand in hand.…
S6E7 Kjetil Sørtun (interviewed by Preyan De Silva) on Next-Gen Ticketing and Personalised Fan Experiences - - A Live Special from Emirates Stadium in London
How Can “Headless Ticketing” Unlock the Future of Fan Experiences?Ticketing is no longer just about selling seats—it’s about empowering clubs to build their own fan journeys. But what if your…
S6E8 Phil Carling (interviewed by Adam Leventhal) on the Commercial Landscape of Football - A Live Special from Emirates Stadium in London
The Commercial Evolution of Football – Where Is It Heading Next?From local sponsors to billion-euro global partnerships, football’s commercial landscape has transformed beyond recognition. But what’s…
Frequently Asked Questions
Don't Forget Your Tickets has published 73 episodes since March 2023, covering topics in Football, Sports.
Don't Forget Your Tickets is currently highly active with new episodes every 2 weeks. Average episode length is 26m.
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