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About This Podcast
Unfiltered conversations with eCommerce owners, industry experts and more...
Our podcast is raw, honest and damn right insightful, as we chat to some of the best minds in eCommerce.
Welcome to the eCom@One Podcast.
Hello there,
So, you are a passionate eCommerce enthusiast just like us?
Richard Hill, our CEO, interviews guests from a wide range of eCommerce related industries. On this weekly podcast, we interview store owners, marketers and those on the frontline of online retailing.
Listen to their career stories, their tips for success and the challenges that they have faced in eCommerce. Each episode will have its own personal spin from, motivation, leadership to strategy.
Don’t get FOMO. Subscribe now!
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Recent Episodes
E228: Kieran Wright & Damian Duke - Mastering AI for eCommerce Success Without Losing the Human Touch
“What could’ve been a five-minute conversation with a human has now taken 30 minutes and made me angry.” In this episode of eCom@One with Richard Hill, the spotlight turns to AI’s real-world impact…
E227: Alexandra Stephens & Eleasha Reay - Achieving eCommerce Growth Through Smarter PPC: Expert Insights on Campaign Structure and Feeds
“PPC doesn’t stand for pay-per-click anymore… it stands for ‘please, please convert.’” Welcome to another practical and insight-packed episode of eCom@One with Richard Hill! In this episode, Richard…
E226: Michael Duxbury - Balancing AI Automation and Human Creativity in Email and CRM
"Maybe I’ll hear back from your AI Assistant… Sorry Michael is Busy” Welcome to another episode of eCom@One, today, Richard is joined by Michael Duxbury from Dot Digital, a true veteran with over 15…
E225: John Brolly - Futureproof Your eCommerce Store: AI Innovations, Data Feeds,and Personalisation Tips
There are seismic changes rocking the eCommerce world at the moment. In this episode of eCom@One, host Richard Hill sits down with John Brolly, Head of Partnerships EMEA of Athos Commerce, for a…
E224: Sophie Penny - Is Email Marketing Dead? AI, Segmentation and Revenue Tips for eCommerce Success
Email Marketing isn’t dead. We’re joined today by Sophie Penny, Senior Account Manager at EcomOne. In this insightful conversation, Richard Hill and Sophie Penny dive deep into the world of email…
E223: Fran Gresswell - Overcoming £12,000 Loss to 400 Retailers Stocking Riviera Iced Tea: The Founders Story
“I do think as a founder of a small business, if you can get face to face with someone, you sell them on the story, not the product”. On this episode of eCom@One, host Richard Hill sits down with…
E222: Lucie Macleod - How Hair Syrup Became the UK's Fastest Growing Beauty Brand
In this episode recorded live at our Live Uncut event, Richard Hill sits down with Lucie , founder of Hair Syrup, to unpack one of the most inspiring eCommerce success stories of the past five years.…
E221: Richard Hill - How to Share Your Vision So Your Team Actually Cares
In this solo episode, Richard Hill breaks down the one thing that keeps coming up with every successful eCommerce founder he's interviewed over the past five years. It's not marketing strategy, tech…
E220: Nick Preston - Muscle Food: The Real Story - From the Brink of Collapse to a New Era
In this episode, Richard Hill sits down with Nick Preston, the commercial force behind Muscle Food, to unpack one of the most intense business turnaround stories in UK eCommerce history. Nick shares…
E219: Matthias Kleven - Universal Commerce Protocol (UCP) Explained: The End of Checkout Friction
In this episode, Richard Hill sits down with Matthias Kleven, Head of Northern European Partnerships at Shopify, to unpack one of the biggest platform shifts eCommerce has seen in over a decade—the…
E218: Alexandra Stephens - Performance Marketing in 2026: Automation, Profit & Real Testing
In this episode, Richard Hill sits down with Alexandra Stephens, Head of Performance at eComOne, to unpack how performance marketing has transformed from granular manual work to AI-powered…
E217: Sarah Lee & Kiri Leach - TikTok Shop Strategy: How The INKEY List Built a Live Shopping Engine
TikTok Shop strategy. Live shopping chaos. Creator-led growth. In this episode, Sarah Lee (Head of Social & Influencer Marketing) and Kiri Leach (DTC & E-Commerce Ops) from The INKEY List…
E216: Theo Roberts - STOP IGNORING AI | SEO Strategy That Actually Works
Theo Roberts — SEO Isn't Dead. It's Everywhere. SEO is dead. Again. Apparently. Another week, another LinkedIn post declaring the end of search as we know it. AI overviews are stealing clicks. LLMs…
E215: Jo Lambadjieva - How AI is Changing Amazon and Ecommerce: Insights for Scaling Brands - Jo Lambadjieva
AI, Amazon & the future of eCommerce The buzz around AI isn’t slowing down—and for good reason. It’s not just another shiny tool. It’s changing how businesses work, grow, and compete. This…
E214: Richard Hill - AI in the Agency: Curiosity, Change & What Keeps Me Up at Night
AI in the Agency: Curiosity, Change & What Keeps Me Up at Night - Richard Hill AI in eCommerce marketing. Hype or opportunity? For Richard Hill, founder of EcomOne and host of the EcomOne…
E213: Emma Derbyshire & Brittany Jarman — Agency vs. In-House: Why Communication Wins Every Time
Emma Derbyshire & Brittany Jarman — Agency vs. In-House: Why Communication Wins Every Time Agency or in-house? Oh, here we go again. A debate that refuses to die, fueled by LinkedIn posts, bad…
E212: Emilia Swiecicka - Email Isn’t Dead, It’s Alive And Well: Crafting Customer Journeys That Actually Connect With Your Customers
Email marketing is dead. In this episode, Richard sits down with Emilia Święcicka, Strategic Partnership Manager at Intuit Mailchimp, for an engaging and insightful chat about how email marketing is…
E211: Nick Altimore - How eCommerce Brands Win with Strategic Link Building: Systems, Tactics & Proven Results
In this episode, Richard sits down with Nick Altimore, a seasoned link building strategist and Director at SirLinksalot, to explore one of the most underutilised yet powerful growth levers in…
E210: Stephanie and Samantha Frost - Timeless Over Trendy: How Pretty Lavish Scaled Sustainably
This podcast episode is a special one and let us tell you why! Richard sits down with the powerhouse sisters and Co-Founders of Pretty Lavish, Samantha and Stephanie Frost. From humble beginnings…
E209: Stacey Priestley - Saving Nipples Since 1984. UGC, TikTok and Trust: Inside Lansinoh’s Winning Social Commerce Strategy
Saving nipples since 1984. Richard sits down with Stacey Priestley, Senior Growth Marketing and Social Commerce Manager at Lansinoh, a pioneering brand dedicated to supporting moms at every stage…
Frequently Asked Questions
eCom@One with Richard Hill has published 229 episodes since April 2020, covering topics in Business, Marketing.
eCom@One with Richard Hill is currently active with new episodes weekly. Average episode length is 41m.
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