Outreach Signals
Publishing Details
Contact & Outreach
About This Podcast
Explore Statistics
Recent Episodes
Sales Are Slow: Why? And How Do I Fix It?
This isn’t my first year in the car business, and I’ve seen this before.Sales slow down. Traffic drops. The floor gets quiet. And everyone starts asking, “What’s going on?”Here’s the truth: It’s not…
Collections: Promise To Pay Example Call
We know that everyone struggles with collecting, especially when setting up a promise to pay. In this episode, you’ll hear a real recorded call from one of our trained collectors as they handle a…
Good Tools, Bad Habits Why People Still Matter In The Automotive Space
Everyone at NIADA was buzzing about AI, and many AI companies stopped by my booth to see how their product could "solve all my problems". In this episode, I will dive into my opinion on AI, how you…
Amazing Employee Retention & Operating Tips from Bob Marquardt from Red White & Blue Auto
WE ARE BACK WITH AN EPISODE PACKED WITH PRICELESS ADVICE! Do you struggle to keep staff? How is your company culture? Are your pay plans negatively shifting your sales teams focus? Bob Marquardt from…
Deescalating & Objection Handling Tips
In every industry we experience situations where we need to deescalate a situation or handle an objection. Doing this over the phone can be challenging. This is why I created this podcast to provide…
S2E2 Why Texting Cannot Replace Phone Calls!
I know we all LOVE to text, it is easier, and contact rates are often much higher - but you should be using texts to start the engagement, not to sell the car! In this episode, we'll review exactly…
S2E1 Mastering the Art of Word Tracks: Unlocking Your Sales Potential
When a customer calls the dealership, yes they’re seeking information, but more importantly, they want reassurance and expertise! All too often when we "wing it" we answer too many questions,…
Tips for Managing Your Team: Calling Leads & Following Processes
Are you struggling to get your team to call your internet leads? Yes, I can't believe I just typed that question (and you may hear some frustration in my tone: sorry, not sorry), but I keep hearing…
Following Up With Leads
Internet, inbound, and walk-in are all leads. How do we put together a good follow-up process and schedule? As promised, here are my tips for success in these areas.
The Power of Authority: How Weak Verbiage Has a Negative Impact
Most of the time we say things without even thinking about the impact our word choice has on the goals we are looking to accomplish. However, phrasing things weakly to a customer can have several…
Customer Service in Collections Calls
Ginger Lauderman, a Byrider Collections manager for 13 years, and Coaches Jim & Michelle Rhoads from White Hat Way will be joining me to discuss the importance of customer service in collections…
Everything You Need to Know About Tax Max!
Using a customer's tax refund to help with the cost of a vehicle has been popular for years! It is one of the easiest ways to draw traffic into the dealership at this time of year. Bill Neylan from…
Handling Sales Calls: There Is Another Way, but Is It Better?
People love to tell me how they handle their calls versus how I suggest handling them. I am always interested to hear what works for dealers, and if there is a better way I will absolutely adopt it.…
Frustrated With Your Marketing Results? This Episode Is for You!
EXPLOSIVE EPISODE!! Anamaria Beck joins us on this episode to talk about all things marketing, including call quality, handling lead responses, Facebook paid ads vs. boosting ads, tag lines for BHPH…
Tommy Brandis Joins Us to Chat About the MidAtlantic IADA Conference
Join us as we chat with Tommy Brandis about handling internet leads, call quality, down payments, and the upcoming MidAtlantic IADA Conference and its soon-to-be-reforming Dealer 20 Groups. See you…
Collections Calls: PLEASE VERIFY ACCOUNTS!
There are lots of excuses we have heard over the years as to why an account didn't get verified, but I have never heard one that was actually a good reason. It takes seconds to do and it protects…
Special Guest: Bill Elizondo
NIADA's Bill Elizondo joins us to talk about NIADA 20 groups and the upcoming NIADA convention June 19th- June 22nd at the Wynn in Las Vegas. Check out this session to learn more about Bill, his…
S1 Justin Osburn From Smart Groups Joins Us!
In this episode we will talk to Justin Osburn from Smart Groups: 20 Groups Reimagined. We will talk about sales, Smart Groups, phone calls and chat! Check out this episode to learn more.
S1 Compliance Unleashed: Steve Levine Joins Us!
Whether you have considered attending this event or not, this podcast is a must-listen! You will hear all about the great speakers, topics, and content that will be covered at Compliance Unleashed:…
There Is a Lot More to Voice Inflection Than You Think!
We speak and we don't really think too much about our tone or the rises and falls in our voice. However, your voice inflection plays a significant role in your life, especially in sales. Let's talk…
Frequently Asked Questions
Elevate with C&M Coaching has published 62 episodes since October 2021, covering topics in Automotive, Leisure.
Elevate with C&M Coaching is currently active with new episodes monthly. Average episode length is 20m.
Sign up on Grep.FM to access contact details for Elevate with C&M Coaching, including email and social media links.
Similar Podcasts
Past Gas
Donut Media
340 episodes
The Carpool with Kelly and Lizz
The Car Mom LLC / tentwentytwo Projects
372 episodes
The Smoking Tire
Zack Klapman, Matt Farah
1,000 episodes
F1 Beyond The Grid
Formula 1
430 episodes
CarCast
Bleav, Carcast
896 episodes
Everyday Driver Car Debate
Everyday Driver
1,159 episodes