Enterprise Automation Excellence
Dan Twing and Tom O'Rourke
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Recent Episodes
S1E32 Ep. 32 - The Shift to Agentic Observability: From Insight to Autonomous Action
AI is reshaping the observability market, bringing greater ability to detect patterns and predict issues that may occur in the future. In this episode, Arturo Oliver (Head of Market Strategy,…
S1E31 Ep. 31 - Governed Agentic AI: Business-Driven Orchestration Transforming ERP Without Replacement
Transforming the business does not require expensive technology changes, it can be accomplished through business partnership and better use of existing systems and information. In this episode, Rich…
S1E30 Ep. 30 - From Order Taker to Change Agent
Enterprise automation leaders must maintain reliable services supporting business and operational processes while also driving change in their organizations. In this episode, Dan Twing and Tom…
S1E29 Ep. 29 - AI Automation Anxiety: Take a Breath, Back to Fundamentals
The current hype about AI has left many enterprise automation leaders feeling anxious about how they will integrate these rapidly evolving AI solutions whilemaintaining reliability and resilience.…
S2E28 Ep. 28 - From AI Hype to Operational Reality: Insights from Gartner IO&CS25
Enterprise IT continues to evolve rapidly as organizations look for effective ways to use AI and other automation tools to streamline their processes. In this episode, Dan Twing and Tom O'Rourke…
S2E26 Ep. 27 - What 26 Episodes Taught Us About Enterprise Automation—and What Comes Next
Dan Twing and Tom O'Rourke conduct a retrospective of EAE 2024 and 2025 episodes. Using Anthropic Claude to analyze the podcasts, they identify five dominant themes that merged from their…
S1E25 Ep. 26 - AI Dev Tools: What Automation Leaders Need to Know
Dan Twing and Tom O'Rourke are joined by Pete Goldin (DevOps Digest). Dan and Pete discuss their recent survey of AI development and DevOps tools. The research shows high adoption rates of AI-native…
S1E27 Ep. 25 - Building the Business Case for Automation Investments
Getting approval for new automation investments requires building a business case with a cost analysis, expected business benefit, and assessment of project complexity and risk. In this episode, Dan…
S1E24 Ep. 24 - IBM TechXchange 2025: AI, Agents, and DevOps in Transition
IBM TechExchange 2025 featured AI, Agents, Observability and other technologies that are changing the way that developers work. In this Enterprise Automation Excellence podcast, hosts Dan Twing and…
S1E21 Ep. 23 - The Evolution of Enterprise Automation: AI, Observability, and Orchestration
Enterprise automation is entering a new era defined by convergence. AI, observability, and orchestration are reshaping how automation platforms operate and how IT organizations deliver reliability…
S1E23 Ep. 22 - Automation Data: A Critical Source of Truth for the Enterprise
While much of the focus on the value of automation systems is on the consistent and reliable execution of the schedule, the data within the automation system can also be valuable to the organization.…
S1E18 Ep. 21 - From Delegates to Decision-Makers: How AI Agents Redefine Automation
Dan Twing and Tom O'Rourke discuss the evolution from traditional agents to AI-powered agents in enterprise automation software. While automation agents originally served as proxies for remote system…
S1E20 Ep. 20 - Automation Migrations: When to Switch and How to Succeed
In this episode, hosts Dan Twing and Tom O'Rourke explore the challenges of migrating automation software. They discuss the business and technical drivers for switching to a different automation…
S1E19 Ep. 19 - Automation Without Fear: A Practitioner’s Journey
Roy Dreyfus, Senior Director of IT at Market America, discusses his 14-year automation journey with Dan Twing and Tom O'Rourke on the Enterprise Automation Excellence Podcast. Roy shares how Market…
S1E18 Ep. 18 - Turning AI Hype into Automation Strategy with Product Thinking
A successful automation strategy requires moving beyond technology-focused thinking to business outcome-driven approaches, with AI serving as an enabler rather than an end goal.In this Enterprise…
S1E17 Ep. 17 - AI in Automation: Hype, Reality, and What Comes Next
In this Enterprise Automation Excellence episode, hosts Dan Twing and Tom O'Rourke discuss AI's impact on enterprise automation and orchestration. Dan takes a more optimistic stance while Tom adopts…
Ep. 16 - Breaking New Ground: The Biggest Changes to EMA's Automation Radar in 16 Years
In this episode of the Enterprise Automation Excellence podcast, Dan Twing and Tom O’Rourke dive into the 2025 EMA Radar for Workload Automation and Orchestration—the most significant overhaul in the…
S1E15 Ep. 15 - Product Thinking: Transforming Automation Teams
In the second half of their focus on product thinking hosts Dan Twing and Tom O'Rourke discuss how automation teams can apply product thinking principles to shift from operating reactively as service…
S1E14 Ep. 14 – Introducing Product Thinking for Automation Leaders
In this Enterprise Automation Excellence episode, hosts Dan Twing and Tom O'Rourke explore how automation teams can adopt "product thinking" to better serve business needs and stakeholders. Rather…
S1E13 Ep. 13 - Automation Myopia
In this Enterprise Automation Excellence episode, hosts Dan Twing and Tom O'Rourke discuss "automation myopia" - the problem of defining automation needs too narrowly, leading to suboptimal tool…
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Enterprise Automation Excellence has published 32 episodes since September 2024, covering topics in Technology.
Enterprise Automation Excellence is currently active with new episodes every 2 weeks. Average episode length is 23m.
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