EXECUTIVE CIRCLE Podcast
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About This Podcast
The ServiceNow UK and Ireland EXECUTIVE CIRCLE podcast invites listeners to hear debate and discussion on the issues of the day, elevating conversation away from products to focus on the bigger business opportunities. Embrace knowledge, access new perspectives and help define the future.
Visit the EXECUTIVE CIRCLE insights hub to discover more inspiring content and to join the community: https://www.servicenow.com/uk/executive-circle.html
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Recent Episodes
Risk at Scale: Governing AI, Sustainability, and Responsible Technology at National Grid
A conversation with Jody Elliott, Head of IT Risk and Sustainability at National Grid, on embedding responsible AI and sustainability at scale. In this episode of the ServiceNow Executive Circle…
People, Skills, and AI: Transforming Talent for the Future of Financial Services
AI, Skills, and the Future of Work at Aviva In this episode of the ServiceNow Executive Circle podcast, Kat Finch is joined by Dan Godfrey, Group People Transformation and Talent Director at Aviva,…
Reimagining Employee Experience at Diageo
A conversation with HR leader Davis Aguilar on Diageo’s shift toward simplicity, agility, and world-class HR excellence. In this episode, Davis Aguilar—Global Head of HR Operations at Diageo, the…
Driving Transformation and Innovation at Ricoh Europe: Navigating Change, AI, and the Future of Work
In this episode of the ServiceNow UK&I Executive Circle Podcast, host Kat Finch speaks with Nick Pearson, CIO of Ricoh Europe, about how the company has successfully evolved from a…
From Service to Strategy: How Kerry Group is transforming employee experience with AI and GBS.
In this episode of the ServiceNow Executive Circle Podcast, Jacqueline McGirr, VP of Global Change & Employee Experience at Kerry Group, shares her journey and insights on transforming HR service…
Behind every click is a human: an interview with former Global Head of Digital for the Virgin Group
In this episode of the ServiceNow Executive Circle podcast, Kat Finch sits down with Alex Hunter — global brand expert and former Global Head of Digital at Virgin Group — for a fast-paced, deeply…
Shaping the Future of Work: GenAI, Learning & Colleague Success at Lloyds
How Lloyds Banking Group is redefining colleague experience through agile transformation and GenAI. In this edition of the ServiceNow UK & I Executive Circle Podcast, host Kat Finch talks with…
ASDA's Digital Transformation & Retail Innovation with Rob Barnes
In this episode of the ServiceNow UK & I Executive Circle Podcast, host Kat Finch sits down with Rob Barnes, Chief Digital and Technology Officer at ASDA, for an insightful conversation about the…
AI Transformation and the Future of Connectivity: Insights from Vodafone Intelligent Services
In this episode of the ServiceNow EXECUTIVE CIRCLE Podcast, we speak with Dr. Laurence Ampofo, Practice Lead of Vodafone’s AI Transformation Office. Ampofo discusses the telco giant’s bold approach…
Maximising the Minutes on AI: Agentic AI and the Next Wave of Business Transformation
In the fourth and final episode of our mini-series, Adam Spearing, Head of AI Innovation for EMEA at ServiceNow, explores the transformative potential of agentic AI. Adam breaks down the concept of…
Unlocking AI and Digital Transformation: A Conversation with Defra’s CTO
In this episode of the ServiceNow EXECUTIVE CIRCLE Podcast, host Kat Finch delves into the world of digital innovation with Paul Mukherjee, CTO of Defra. Since joining in early 2024, Mukherjee has…
Maximising the Minutes on AI: AI Hype to Transformation
In this episode of our podcast mini-series, we explore the transformational potential of generative AI. Adam Spearing, Head of AI Innovation at ServiceNow, shares his insights on why AI must be a…
AI Transformation & The Future of Work
In this episode, Andy Baynes, former Apple, Next and Google Executive, and CEO and co-founder of GT Life Sciences, shares his journey from Silicon Valley innovator to leader in AI and data science.…
Using AI to make Government more Human
In this episode of the ServiceNow EXECUTIVE CIRCLE podcast, we speak with Dr Laura Gilbert CBE, globally respected technologist, head of No.10 Downing Street's Incubator for AI and Chief Analyst at…
Digital & AI transformation in the Public Sector
In this episode of the ServiceNow Executive Circle podcast, Gina Gill, Chief Strategy Officer at the Governments Central Digital and Data Office (CDDO), discusses how technology transformation offers…
S1E11 Episode Eleven: Experian - Putting AI and automation to work
Unlocking the full potential of AI and automation is no longer about streamlining tasks — it's about reimagining entire processes. That’s why global information services company Experian is…
S1E10 Episode Ten: Smart CT - keeping innovation flowing for continuous improvement
As business processes and customer needs evolve, one-time digital transformation is no longer enough. That’s why Smart CT, a leading IT services provider, is on a continual journey of growth and…
S1E9 Episode Nine: Mitie - turning operational efficiency into public benefit
Mitie is one of the UK’s leading facilities management and strategic outsourcing firms, delivering services anywhere from schools, to hospitals, transport hubs and commercial spaces. But as these…
S1E7 Episode Eight: Lessons from Female Founders
In this latest podcast, we talk with Kelley Steven-Waiss, Chief Transformation Officer at ServiceNow on the launch of her latest book “Valley Girls: Lessons From Female Founders in the Silicon Valley…
S1E7 Episode Seven: Forget customer service, what makes a great experience?
Customer experience is no longer just about service. It’s about the entire customer journey. Every single interaction your customer has with your organisation forms their overall experience, so it’s…
Frequently Asked Questions
EXECUTIVE CIRCLE Podcast has published 25 episodes since May 2023, covering topics in Business, News.
EXECUTIVE CIRCLE Podcast is currently moderate with new episodes every 2 months. Average episode length is 21m.
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