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I speak with eye care and healthcare clinical leaders and the experts who help their clinics succeed.
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Recent Episodes
Smarter Spending For Eye Care Clinics
Send us Fan MailWe talk with Dr. Cynthia Matosian about the leadership moves that keep eye care practices sustainable when costs rise and reimbursements fall. We dig into building patient-first…
Hillary Golden: Lessons in Glaucoma Patient Care [Replay]
Send us Fan MailIn this episode, which originally posted in June 2025, my esteemed guest was Hillary Golden. Hillary is a keynote speaker and advisor on the topic of patient care in ophthalmology…
Clinic Marketing That Actually Works
Send us Fan MailWe talk with Jennifer Church Kilkenny about what actually drives growth for cash-pay services in healthcare, from local search intent to email lists you control. We also get real…
Self Care - Rest That Makes You Better
Send us Fan MailIn this show, I talk about rest as a form of self-care that makes us better leaders, not just better at “getting through” the week. I share practical ways to protect our energy so we…
So, You Want To Sell Your Clinic?
Send us Fan MailWe talk with Mike Guelcher of Prism Consulting Partners about what really drives an ophthalmology or optometry practice sale and why “value” is not the same thing as the final price.…
Onboarding For Eye Care Technicians with Jane Shuman
Send us Fan MailWe break down why technician turnover stays high in busy eye care clinics and how better hiring and onboarding fixes it. We share practical ways to validate skills, build a consistent…
Legal Traps in Clinics (And How to Avoid Them)
Send us Fan MailWe talk with healthcare attorney Matt Stevens about the real-world legal and operational fights clinics face with insurance reimbursement, audits, and payer clawbacks, plus the steps…
Tales From the Trenches: Harassment Investigations (5/1/26)
Send us Fan MailA harassment allegation can make even experienced clinic leaders freeze, not because they don’t care, but because every move has consequences. We’ve handled these situations many…
If You Don’t Define Culture, It Defines You - with Kurt Defenbaugh
Send us Fan MailMike talks with Kurt Defenbaugh about why culture is not a slogan or a perks program, but the lived DNA of a clinic that either gets designed on purpose or assigned by default. We…
Tales From The Trenches: Hiring (4/24/26)
Send us Fan MailHiring shouldn’t feel like a weekly emergency, but in many ophthalmology and optometry clinics it does: outdated job descriptions, endless resumes, interview no-shows, and the…
Beat Burnout and Build Better Clinics with Dr. Melissa Barnett
Send us Fan MailWe talk with Dr. Melissa Barnett about how a dry eye and specialty contact lens optometrist becomes an ICF credentialed coach and why that work brings her so much joy. We dig into…
Announcement: Compensation Survey
Send us Fan MailThis episode is to announce that Mandy Cansler Consulting and I are launching a free, multi-phase ophthalmology compensation survey so leaders can stop relying on generic healthcare…
Managing Gen Z At Work
Send us Fan MailMy guest for this episode is Luke Goetting, a speaker and advisor on leading Generation Z and across generations. We unpack how digital natives changed the rules of retention and why…
If Your Team Can't Find You... It's Time To Add A Leader
Send us Fan MailIn this show, I tackle the real question behind manager overload: when an eye care clinic needs more leadership coverage to protect retention, productivity, and culture. We share…
Launching Clinical Research In Eye Care
Send us Fan MailWe sit down with Amy Ford of Curo Research to map the real-world path to launching and scaling clinical research inside an eye care clinic. We dig into staff growth, budgeting that…
From Optometry To Authorship: Purpose, Patients, And Personal Courage
Send us Fan MailWe explore how a 30‑year optometrist reconnected with purpose, found her voice through vulnerability, and turned a clinic into a culture powered by gratitude and action. The story…
Go Fast Or Slow? The Paradox of Hiring (and more)
Send us Fan MailWe unpack the paradox of speed in HR and show how to move quickly without breaking culture. From hiring to onboarding to tough calls, we share practical systems that build confidence,…
MIPS Mastery For Eye Care Leaders
Send us Fan MailWe break down how MIPS really works, why the 75‑point threshold matters, and how to stop the year‑end scramble by building a simple plan that fits ophthalmology and medical optometry.…
Dr. Irfan Ali: The Humility and Humanity of Leadership
Send us Fan MailSpoke to Dr. Irfan Ali about his journey to creating a large healthcare business and his passion for art, self care, and remaining humble through the struggles of life. Dr. Ali began…
How Curiosity and Questions Can Transform Your Leadership
Send us Fan MailWe explore how leaders in eye care can stop playing fixer and start coaching in ways that reduce burnout, build real capability, and improve clinic flow. We share scripts, mindset…
Frequently Asked Questions
Eye Care Leadership Live has published 62 episodes since July 2025, covering topics in Business, Management.
Eye Care Leadership Live is currently highly active with new episodes weekly. Average episode length is 31m.
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