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Recent Episodes
One Company Now Has More AI Agents Than Human Employees | Ryan Gavin of Slack
One company now has more AI agents deployed in its organization than it has human employees. Slack's CMO Ryan Gavin dropped that stat into a conversation with Craig Smith, and then immediately…
AI Is Already Resolving 90% of Customer Service Tickets - and It's Getting Smarter | Shashi Upadhyay, Zendesk
Zendesk went private two weeks before ChatGPT launched, and the moment it came out, it was obvious that customer service would never be the same again. Shashi Upadhyay, head of product, engineering,…
Every Enterprise Is About to Have a 100,000 Agent Problem | Oren Michaels of Barndoor AI
AI agents can now connect to every tool your employees use. The problem is that connecting them and trusting them are two completely different things, and most enterprises have figured out the first…
More Customers Chose the AI Agent Than Anyone Expected | Tom Chen, Aircall
Every time you hit a phone tree or a chatbot with canned answers, you're experiencing the gap between what AI can already do and what most companies are still delivering. Craig Smith sits down with…
Why the Future of AI Isn't Just Bigger Models. It's Models That Evolve | Risto Miikkulainen of Cognizant
Most AI systems follow a gradient, a mathematical slope that tells them exactly how to improve, step by step, toward a known goal. Neuroevolution doesn't follow any gradient. Instead, it runs…
How AI Is Reinventing Elder Care | Chia-Lin Simmons of LogicMark
One in four people over 65 will experience a fall, and for most of them, the technology designed to help is a device that hasn't meaningfully changed since the 1980s. Chia-Lin Simmons, CEO of…
The App of the Future Is Voice — Not a Screen. Mitel's CTO Luiz Domingos Explains Why.
Luiz Domingos has spent 25 years watching enterprise communications evolve, from IP telephony to cloud to AI, and his assessment of where things stand now is unusually concrete. Companies have moved…
Is ChatGPT Conscious? A Pioneer of AI Explains | Dr. Terry Sejnowski
A fly with 100,000 neurons can fly, find food, and reproduce. A $100 million supercomputer cannot. Dr. Terry Sejnowski used that observation to silence a room full of MIT AI researchers in the 1980s,…
Your Child's Data Profile Starts Before They're Born | Eamonn Maguire of Proton
Your child's data profile doesn't start when they get their first phone. It starts before they're born, the moment a parent emails a gynecologist or visits a fertility clinic website. That's the core…
Training AI Models Without a Billion-Dollar Data Center | Steffen Cruz of Macrocosmos
Training a frontier AI model today requires hundreds of thousands of GPUs, months of compute time, and a budget that only a handful of companies on earth can afford. Steffen Cruz, co-founder and CTO…
The Single Biggest Barrier to AI Adoption Isn't the Technology — It's This | Errol Gardner of EY
Errol Gardner has spent 35 years advising the world's largest organizations through major technology transitions, and his assessment of where enterprise agentic AI actually stands is one of the most…
Oliver Dial of IBM: Quantum Advantage Is Happening This Year
IBM's VP of Quantum Systems, Oliver Dial, has spent his career building quantum computers from the ground up, and he's unusually direct about what they can and can't do. In this conversation with…
Why Agentic-First Startups Won't Disrupt Enterprises as Fast as Everyone Thinks | Kris Lovejoy
Kris Lovejoy, Global Strategy Leader at Kyndryl, has spent her career at the intersection of IT infrastructure and security. Right now, she's one of the people enterprises call when they want to move…
Loris Degioanni: Why AI Is Breaking Cybersecurity, and What Comes Next
AI has fundamentally changed the cybersecurity threat landscape, not by inventing new attack types, but by collapsing the timeline. The same tools that make software developers more productive are…
#342 Andrew Thangaraj: The $5,000 IIT Degree: Can India Fix Its Broken Education System?
What if the most competitive exam in the world is also the most destructive? In this episode of Eye on AI, Craig Smith sits down with Professor Andrew Thangaraj, faculty at the Department of…
#341 Celia Merzbacher: Beyond the Buzzword: The Real State of Quantum Computing, Sensing, and AI in 2025
What does the quantum industry actually look like right now, beneath all the hype? In this episode of Eye on AI, Craig Smith sits down with Celia Merzbacher, Executive Director of the Quantum…
#340 Steffen Cruz: Training AI Without Data Centres
What if you could train a frontier AI model without building a single data centre? In this episode of Eye on AI, Craig Smith sits down with Steffen Cruz, co-founder and CTO of Macrocosmos, to explore…
#339 Eamonn Maguire: Your Child Has a Data Profile Before They're Born
What if your child already has a data profile, and they haven't even been born yet? In this episode of Eye on AI, Craig Smith sits down with Eamonn Maguire, Director of Engineering for AI and ML at…
#338 Amith Singhee: Can India Catch Up in AI? IBM's Amith Singhee on What It Will Take
What if the country that trains the world's engineers finally built the infrastructure to match its talent? In this episode of Eye on AI, Craig Smith sits down with Amith Singhee, Director of IBM…
#337 Debdas Sen: Why AI Without ROI Will Die (Again)
What does it actually take to prove that AI delivers real value in the industries that keep the world running? In this episode of Eye on AI, Craig Smith sits down with Debdas Sen, CEO of TCG Digital…
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Eye On A.I. has published 355 episodes since October 2018, covering topics in Technology.
Eye On A.I. is currently highly active with new episodes every few days. Average episode length is 47m.
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