Fixed Ops Roundtable
Ted Ings
Outreach Signals
Publishing Details
About This Podcast
The Fixed Ops Roundtable, hosted by Ted Ings, is your source for cutting edge information, technology, and best practices from leaders and innovators in the retail automobile industry. Enjoy weekly episodes featuring expert interviews that originally aired during Ted Ings popular Fixed Ops Roundtable live and virtual events.
Social Media
Explore Statistics
Recent Episodes
Matt Leone: The CRM Lie That's Costing Dealers Millions
Matt Leone is the CEO of DriveCentric, the automotive engagement platform that has been redefining how dealerships connect with customers across every department, from sales and F&I to fixed…
Ari Polakov: How Flai Turned 30,000 Missed Dealership Calls Into Booked Appointments
Ari Polakov is the co-founder of Flai, an AI communications platform built specifically for automotive dealerships. Before founding Flai, Ari spent years studying the operational gaps inside service…
The AI Built Exclusively for Parts Departments Is Here with Kyle Johnson, Redline Connect
Kyle Johnson is the co-founder and CMO of Redline Connect. With over 15 years embedded exclusively in the automotive parts industry, Kyle has built and acquired multiple service businesses spanning…
Fixed Ops at Full Speed with Bill Demaree
Bill Demaree is the Corporate Director of Fixed Operations for Tom Wood Automotive Group, one of Indiana's most respected dealer groups spanning 13 rooftops. With decades of experience in the…
How This PR Agency Builds Brands That Dominate Across Automotive with Laurie Halter
Every company you've seen dominate the automotive industry had help getting there. Laurie Halter is that help.Laurie Halter is the founder of Charisma Communications, a PR agency with over 20 years…
Why Fixed Ops Is About to Carry the Entire Dealership with Dan Shine
New vehicle sales are projected to drop. ASARs are softening. And yet, the dealers who understand what's quietly happening right now are already positioning themselves to have their most profitable…
The University That's Quietly Reshaping the Auto Industry with Kent MacDonald
The automotive industry is facing a generational shift that most operators aren't prepared for, and the window to act is closing faster than anyone wants to admit.Kent McDonald, President of…
The Phone Call That's Worth $1,500 to Your Dealership with Anthony Giagnacovo
Every time a car breaks down, a dealership either wins a customer for life or loses one forever. Most don't even know it's happening.Anthony Giagnacovo has run 150,000 of those moments, every single…
Inside DART: The Program Lithia's CEO Is Betting the Next 80 Years On with Diego Rojas
Automotive talent development just got a serious upgrade, and Lithia & Driveway's DART program is leading the charge.Diego Rojas, the architect behind one of the most in-demand leadership…
From Ford Technician to 5 Dealerships: What the Industry Is Missing with Luke May
In this episode Sarah Vantine sits down with Luke May, dealer principal of White Family Dealerships (South Dakota & Wyoming), to unpack what it really takes to build a winning fixed operations…
The AI Search Wake-Up Call Every Dealer Needs to Hear in 2026 with Brian Kramer
Your website says 60-minute oil changes. Your Google reviews say two and a half hours. And AI just chose your competitor.Brian Kramer, one of the most influential voices in automotive retail and VP…
Eliminating Wholesale Credit Risk: A Fixed Ops Roundtable Conversation with Dave Schell & Tully Williams
What if the biggest thing holding your wholesale operation back… isn’t sales, but cash flow?In this episode of the Fixed Ops Roundtable, we get real about one of the most frustrating (and…
The Fixed Ops Trust Gap: How Advisor Processes Are Costing Dealers Retention with Spiro Morogiannis
If trust is the real currency of fixed ops… how are you earning it the moment a customer pulls into your drive?That’s the question that sets the tone for this episode of The Fixed Ops Roundtable, and…
How Dealer Pay Is Reshaping Dealership Payments, Compliance, and Risk Management with Travis Siebert
What if the last interaction your customer has with your dealership is the one that decides whether they ever come back?In this episode of the Fixed Ops Roundtable, I sit down with Travis Siebert,…
How ALLDATA Is Changing Fixed Ops Through Better Data and Workflow with Erik Zuniga
What if the biggest opportunity in Fixed Ops right now isn’t working harder… but removing the friction that’s wearing your people down?In this episode of the Fixed Ops Roundtable, I sit down with…
How Alliance Dealer Solutions Helps Dealerships Operate at Their Highest Potential with Brandon Hall
What if the biggest competitive advantage in Fixed Ops isn’t technology… but hospitality?That’s the question at the heart of this episode of the Fixed Ops Roundtable, and once you hear this…
The Myth of Fixed Costs: How Dealers Are Overpaying Without Realizing It with Steve Thompson
What if the “fixed costs” you’ve accepted for years… aren’t actually fixed at all?That’s the question that kicks off this episode, and trust me, once we pulled on that thread, the whole sweater…
How PayJunction Is Helping Dealerships Create Frictionless Payments in Fixed Ops Without Hurting CSI with Randy Modos
What if the last thing your customer experiences, 'the payment' became one of your biggest competitive advantages?In this episode of the Fixed Ops Roundtable, we sit down with Randy Modos, Co-Founder…
What High-End Hotels Know About the Service Drive That Dealers Don’t with Joel Furno
What if the fastest way to improve CSI, advisor productivity, and even used car acquisition… wasn’t another process, but a better experience?In this episode of the Fixed Ops Roundtable, I sit down…
Service Retention Study: How BG Products Helped Dealers Increase Retention by 32% with Rob Leary
What if one simple decision in your service drive could boost customer retention by nearly a third?That’s not a theory, that’s real data. And in this episode of the Fixed Ops Roundtable, I sit down…
Frequently Asked Questions
Fixed Ops Roundtable has published 283 episodes since December 2020, covering topics in Business, Education.
Fixed Ops Roundtable is currently highly active with new episodes weekly. Average episode length is 18m.
Similar Podcasts
Build with Leila Hormozi
Leila Hormozi
387 episodes
Shameless Leadership
Sara Dean
995 episodes
Daily Creative with Todd Henry
Todd Henry
116 episodes
The Productivity Show
Asian Efficiency
24 episodes
The Weekly Scrap, Firefighter Podcast
Corley Moore
349 episodes
Rainer on Leadership
Thom Rainer
100 episodes