Forms of Recreation: Customer Retention
Forms of Recreation
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About This Podcast
Explore the customer retention strategy that iconic brands have been using.
Founders. You may be familiar with iconic brands, including National Geographic, Rapha, and LEGO. In this podcast, host André Brathwaite shares the backstories of each founder along with a customer retention strategy centered on hobby-driven experiences. This includes clubs to join, locations to visit, and activities to engage in, all of which have contributed to the success of these brands and others.
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Want to dive deeper into this customer retention strategy? Visit: formsofrecreation.com
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The opinions expressed in this episode are solely those of Forms of Recreation and do not necessarily reflect the views of any brand mentioned. We encourage you to check their corresponding websites for further information.
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Recent Episodes
Experiences For Video Gamers → Strategy Used by Nintendo®
Are you part of a marketing team? You’ve probably heard of Nintendo, the video game and electronics manufacturer founded in Japan in 1889. Listen to host André Brathwaite share the backstory of how…
Experiences For Weight Lifters → Strategy Used by Gymshark®
Are you part of a marketing team? You’ve probably heard of Gymshark, the fitness apparel brand founded in England in 2012. Listen to host André Brathwaite share the backstory of how founder Ben…
Experiences For Driving Enthusiasts → Strategy Used by Porsche®
Are you part of a marketing team? You’ve probably heard of Porsche, the car manufacturer founded in Germany in 1931. Listen to host André Brathwaite share the backstory of how founder Ferdinand…
Experiences For Hikers → Strategy Used by Merrell®
Are you part of a marketing team? You’ve probably heard of Merrell, the outdoor footwear brand founded in the United States in 1981. Listen to host André Brathwaite share the backstory of how founder…
Experiences For Wine Enthusiasts → Strategy Used by Concha y Toro®
Are you part of a marketing team? You’ve probably heard of Concha y Toro, the wine producer founded in Chile in 1883. Listen to host André Brathwaite share the backstory of how founder Melchor de…
Experiences For Tea Lovers → Strategy Used by Osulloc®
Founders. You’ve probably heard of Osulloc, the Korean tea producer founded in South Korea in 1979. Listen to host André Brathwaite share the backstory of how founder Suh Sung-whan turned his passion…
Experiences For Foodies → Strategy Used by Eataly®
Founders. You’ve probably heard of Eataly, the Italian marketplace founded in Italy in 2007. Listen to host André Brathwaite share the backstory of how founder Oscar Farinetti turned his passion into…
Experiences For Cigar Aficionados → Strategy Used by Cohiba®
Founders. You’ve probably heard of Cohiba, the cigar manufacturer founded in Cuba in 1966. Listen to host André Brathwaite share the backstory of how former president Fidel Castro turned his passion…
Experiences For Whisky Enthusiasts → Strategy Used by Johnnie Walker®
Founders. You’ve probably heard of Johnnie Walker, the spirit distiller brand founded in Scotland in 1820. Listen to host André Brathwaite share the backstory of its founder, John Walker, who turned…
Experiences For Cinephiles → Strategy Used by Disney®
Founders. You’ve probably heard of Disney, the film and entertainment brand founded in the United States in 1923. Listen to host André Brathwaite share the backstory of its founder, Walt Disney, who…
Experiences For Coffee Enthusiasts → Strategy Used by Starbucks Reserve®
Founders. You’ve probably heard of Starbucks Reserve, the premium coffee brand founded by Starbucks in the United States in 2010. Listen to host André Brathwaite share the backstory of its…
Experiences For Nature Observers → Strategy Used by Swarovski Optik®
Founders. You’ve probably heard of Swarovski Optik, the binoculars and scopes manufacturer founded in Austria in 1949. Listen to host André Brathwaite share the backstory of its founder, Wilhelm…
Experiences For Chocolate Lovers → Strategy Used By Lindt®
Founders. You’ve probably heard of Lindt, the chocolate manufacturer founded in Switzerland in 1845. Listen to host André Brathwaite share the backstory of its founder, Rodolphe Lindt, who turned…
Experiences For Tea Lovers → Strategy Used By Mariage Frères®
Founders. You’ve probably heard of Mariage Frères, the tea purveyor brand founded in France in 1854. Listen to host André Brathwaite share the backstory of its founders, Henri and Édouard Mariage,…
Experiences For Cinephiles → Strategy Used By A24®
Founders. You’ve probably heard of A24, the independent filmmaking studio founded in New York in 2012. Listen to host André Brathwaite share the backstory of its founders, Daniel Katz, David Fenkel,…
Experiences For Jewelry Makers → Strategy Used By Van Cleef & Arpels®
Founders. You’ve probably heard of Van Cleef & Arpels, the renowned jewelry brand founded in France in 1906. Listen to host André Brathwaite share the backstory of its founders, Alfred Van Cleef…
Experiences For Nature Enthusiasts → Strategy Used By Patagonia®
You’ve probably heard of Patagonia, the renowned outdoor apparel brand founded in the United States in 1973. Listen to host André Brathwaite share the backstory of its founder, Yvon Chouinard, who…
Piano Playing → Henry’s backstory | Steinway & Sons®
You’ve probably heard of Steinway & Sons, the renowned piano manufacturer founded in the United States in 1853. Listen to host André Brathwaite share the backstory of its founder, Henry Steinway,…
Tequila Sipping → Bertha’s backstory | Casa Dragones®
You’ve probably heard of Casa Dragones, the renowned sipping tequila brand founded in Mexico in 2009. Listen to host André Brathwaite share the backstory of its co-founder, Bertha González Nieves,…
Polo → Lando’s backstory | La Martina®
You’ve probably heard of La Martina, the renowned polo equipment and apparel brand founded in Argentina in 1985. Listen to host André Brathwaite share the backstory of its co-founder, Lando…
Frequently Asked Questions
Forms of Recreation: Customer Retention has published 47 episodes since June 2025, covering topics in Business, Entrepreneurship.
Forms of Recreation: Customer Retention is currently highly active with new episodes weekly. Average episode length is 8m.
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