Habitual Excellence, Presented by Value Capture

Habitual Excellence, Presented by Value Capture

Value Capture

Episodes 116
Avg. Duration 32m
Activity Highly Active
Apple Rating 4.9 (15)
Since Apr 2020
Latest Episode Mar 2026

Outreach Signals

Open to Sponsors Features Guests

Publishing Details

Schedule
Monthly
Format
Episodic
Consistency
61%
Hosting
anchor.fm

Contact & Outreach

About This Podcast

Do you want to create a healthcare organization that strives for zero harm through principles-based leadership, Lean practices, and real-time, root-cause problem solving? We share conversations with Value Capture advisors, clients, and thought leaders, exploring how to create “habitual excellence” (a phrase coined by Value Capture’s founder Paul O’Neill) by engaging everybody in creating a culture of safety - and learning. Lead your teams to the theoretical limits of perfect for staff safety, patient safety and performance, using methods from Toyota, Alcoa, Catalysis, and the Shingo Institute.

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Recent Episodes

Excellence in Value-Based Care

Mar 17, 2026 45m

How a systemic approach to continuously strengthening relationships builds high performing systems of care In this episode of the Habitual Excellence Podcast, Ken Segel, CRO for Value Capture, speaks…

Episode 100 A Milestone in Habitual Excellence

Feb 09, 2026 38m

Celebrating 100 Episodes of the Value Capture PodcastTop 10 Conversations That Shaped How We Think About Healthcare ExcellenceOne hundred episodes. Hundreds of leaders. Thousands of moments that…

How Not to Live With Chaos

Jan 27, 2026 40m

In this episode, Ken speaks with Meghan Scanlon, Director of Operational Excellence at Penn State Health, for a candid and hopeful conversation about a question many healthcare leaders quietly…

Moving Upstream to Preserve Health

Dec 05, 2025 47m

Welcome to Episode #98 of Habitual Excellence, presented by Value Capture. In this inspiring episode, Geoff Webster, Chair of the Pittsburgh Futures Collaborative, and Ken Segel explore what it takes…

Dramatic Perioperative Gains … Sustained

Nov 18, 2025 29m

In this episode, host Ken Segel talks with Donise Musheno, Vice President of Perioperative Services at Lancaster General Hospital (Penn Medicine), about leading large scale operational transformation…

Employees First, Customers Second, Shareholders Third.

Oct 03, 2025 42m

In this episode, Justin McElhattan leads with humility in such a deeply authentic way that it took us years to convince him to be a guest on this podcast.  We persevered because as the CEO and then…

Daily Management System 2.0 Brings Results at Lakeridge Health

Sep 11, 2025 41m

In this episode, the Lakeridge Health team reflects on their shift from DMS 1.0 to 2.0. Their first system was filled with activity, but huddles and routines often felt disconnected from real daily…

The Voice of the Shingo Principles in Healthcare – Lessons from 7 Years Inside

Jul 15, 2025 36m

This episode of Habitual Excellence featuring Jake Raymer will have health care leaders thinking deeply and acting differently.  Raymer is both the past education director for the Shingo Model and…

Working to Leverage a Foundation of Clinical Integrity to Improve the Health of more than 40 Million Americans

Jun 19, 2025 29m

Robert Mandel MD, is the President of Clinical Excellence and Chief Medical Officer for Carelon Health, a subsidiary of the huge payer-provider platform Elevance Health.  He is also a physician…

Culture Is The Answer: Practical Success In The C-Suite From a Repeatable Playbook For Excellence

May 06, 2025 47m

Carrie Willetts is one of the next-generation leaders of the Habitual Excellence movement, finding new ways to connect its ideas to everyone in the organization, practically and efficiently, using…

Celebrating 20 Years of Value Capture

Apr 08, 2025 43m

In this episode of Habitual Excellence, Value Capture is celebrating 20 years of supporting visionary healthcare leaders by introducing its own next generation CEO, Shana Padgett, who looks forward…

Innovative ambulatory growth, focused on the fundamentals

Feb 18, 2025 33m

Join us in this insightful episode as we explore how to grow ambulatory care successfully while fulfilling an organization's core purpose. Our guest, Simon Curtis, COO of Duke Health Integrated…

World-Class Operations, Forward-Thinking Strategy: Lessons in Public Health Leadership

Dec 20, 2024 38m

In this discussion, Dr. CJ Kunnappilly, CEO of San Mateo County Health, emphasizes the critical importance of leadership clarity and strategic focus in public health. He reflects on his journey from…

Beyond the Uniform: Dr. Kecia Kelly on Leadership and Veteran Care

Nov 08, 2024 31m

In this special Veterans Day edition of the “Habitual Excellence” podcast, host Ken Segel interviews Dr. Kecia Kelly, Senior Vice President and Chief Nursing Officer at Legacy Health, who shares her…

From Metrics to Meaning: Shifting Focus in Healthcare Quality and Safety

Oct 10, 2024 52m

In this episode of the Habitual Excellence Podcast, Ken Segel interviews Dr. Richard Shannon, Senior Vice President and Chief Medical Officer of Duke University Health System, about the evolution of…

Restoring Joy in Healthcare: Leadership's Role in Tackling Burnout

Sep 12, 2024 31m

In this episode of the Habitual Excellence podcast, host Ken Segel interviews Dr. Paul DeChant, an expert on physician burnout, with a focus on how workplace dysfunction rather than personal…

Beyond Results: The Power of Serious Leadership in Healthcare

Aug 20, 2024 33m

In this podcast episode, Katie Anderson and Gerald Harris discuss the concept of serious leadership in healthcare, emphasizing the importance of long-term thinking and a deep commitment to…

The Courage to Lead: A Blueprint for Healthcare Excellence

Aug 07, 2024 47m

Tune in to our latest podcast episode as we delve into the critical topic of leadership and organizational culture in healthcare, featuring insights from Cooper Linton, Associate Vice President –…

WellSpan CEO Roxanna Gapstur, Leading the Creation of a Lean Management System - Update

Aug 01, 2024 36m

Congratulations to former Value Capture client, WellSpan Health, for being honored with the American Hospital Association Quest for Quality Prize! Our guest is Roxanna Gapstur, PhD, RN, the…

Innovating Children's Healthcare: Strategies and Successes with Dr. Marc Gorelick

Jul 11, 2024 47m

In this episode of "Habitual Excellence," Ken Segel, CEO of Value Capture, interviews Dr. Marc Gorelick, the CEO of Children's Minnesota. Dr. Gorelick shares his journey to becoming a leader in…

Frequently Asked Questions

How many episodes does Habitual Excellence, Presented by Value Capture have?

Habitual Excellence, Presented by Value Capture has published 116 episodes since April 2020, covering topics in Business, Management.

Is Habitual Excellence, Presented by Value Capture still active?

Habitual Excellence, Presented by Value Capture is currently highly active with new episodes monthly. Average episode length is 32m.

How do I contact Habitual Excellence, Presented by Value Capture for sponsorship or guest appearances?

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