Hard Refresh | An ISSA Podcast
ISSA Technology and Innovation Committee
Outreach Signals
Publishing Details
Contact & Outreach
About This Podcast
Social Media
Explore Statistics
Recent Episodes
S1E29 Cowboys, Code & a Little Halloween Chaos 🎃 | E29 – Hard Refresh – An ISSA Podcast
It’s Halloween on Hard Refresh — and things get a little western. 🤠Caden Hutchens and Karina Neff saddle up with Brian Lee, owner of Express Time Solutions, for a faith-filled,…
S1E27 Evolving Client Expectations | E28 – Hard Refresh – An ISSA Podcast
Evolving Client Expectations | E28 – Hard Refresh – An ISSA PodcastIn this episode of Hard Refresh, hosts Caden Hutchens and Karina Neff sit down with Lisa Macqueen, Co-Founder & Director at…
S1E27 Humanizing Technology in Client Relationships | E27 – Hard Refresh – An ISSA Podcast
In this episode of Hard Refresh, hosts Caden Hutchens and Karina Neff sit down with Tim Cullinan of Janitronics to explore how technology can strengthen client relationships without losing the human…
S1E26 Faith, Tech & Timeless Lessons | E26 – Hard Refresh – An ISSA Podcast
In this episode of Hard Refresh, hosts Caden Hutchens and Karina Neff sit down with David Lee, longtime industry leader and entrepreneur, for a conversation that spans faith, family,technology, and…
S1E25 Trusting the Data: How to Turn Insights into Action | E25 – Hard Refresh – An ISSA Podcast
📊 What if your next best decision wasn’t a guess—but a calculation?In this episode of Hard Refresh, hosts Caden Hutchens and Karina Neff are joined by Tim Moriarty, Co-Founder of Data Insights…
S1E23 Inside the VEO Movement | E24 – Hard Refresh – An ISSA Podcast
🎤 In this special episode of Hard Refresh, Caden and Karina pause the usual format—no guest, no Two Truths & a Lie—to talk candidly about one of the most meaningful initiatives tohit the…
S1E23 The Power of IoT in Facility Services | E23 – Hard Refresh – An ISSA Podcast
📶 In this episode of Hard Refresh, hosts Caden Hutchens and Karina Neff sit down with John Kunzier, CEO and President of Invisible Sun Technology, to explore how IoT is reshaping janitorial…
S1E22 Flipping the Script on Tech Friction | E22 – Hard Refresh – An ISSA Podcast
💡In this episode of Hard Refresh, host Caden Hutchens is flying solo and sitting down with the powerhouse behind WootRecruit and Sell Convert Clean—Libby DeLucien. From scaling residential cleaning…
S1E20 From Acid to AI: 60 Years of Cleaning Innovation | E20 – Hard Refresh – An ISSA Podcast
🧹 What does six decades in the cleaning industry teach you? In this episode of Hard Refresh, host Caden Hutchens and co-host Karina Neff sit down with Ron Segura, President of Segura & Associates…
S1E19 Biometrics, Buy-In & Behavioral Change | E19 – Hard Refresh – An ISSA Podcast
🧠 In this episode of Hard Refresh, hosts Caden Hutchens and Karina Neff sit down with Josh Vesely from Findd to dig deep into what it actually takes to roll out biometric tech in the janitorial…
S1E18 Cut Through the Chaos | E18 – Hard Refresh – An ISSA Podcast
🧠 What does it take to scale a janitorial business without drowning in fires, friction, and failed tech?In this episode of Hard Refresh, host Caden Hutchens sits down with Michelle Audas, CEO of…
S1E17 Beyond the Bid: Rethinking RFPs, Culture & Value | E17 – Hard Refresh – An ISSA Podcast
💼 In the third and final mini episode recorded live at ISSA’s Business Growth Strategies conference, Hard Refresh co-host Caden Hutchens sits down with Billy McGrail and Michael Staver of KleenMark…
S1E16 The Power of Organic Growth | E16 – Hard Refresh – An ISSA Podcast
💡 In the second mini episode recorded onsite at the ISSA Business Growth Strategies conference, Hard Refresh co-host Caden Hutchens sits down with Luis da Costa, founder of Modular Concepts, to…
S1E15 From Perfectionism to Progress | E15 – Hard Refresh – An ISSA Podcast
💥 We’re live from the ISSA Business GrowthStrategies conference with the first of three special mini episodes! Co-hosts Karina Neff and Caden Hutchens sit down with Channing Johnson, President of KP…
S1E14 Scaling Smarter | E14 – Hard Refresh – Live from ISSA’s Business Growth Strategies
We hit record live from the floor at ISSA’s 2025 BusinessGrowth Strategies Conference in Chicago! In this special edition of HardRefresh, co-hosts Karina Neff and Caden Hutchens talkbusiness…
S1E13 Inventing the Future of Restrooms | E13 – Hard Refresh – An ISSA Podcast
🚽 Toilet talk—elevated. In this episode of Hard Refresh, hosts Karina Neff and Caden Hutchens dive deep (pun intended) into bathroom tech and brand psychology with Rob Poleki, Founder & CEO of…
S1E10 The Robot Revolution: AI, Autonomy & the Future of Cleaning | E12 – Hard Refresh – An ISSA Podcast
🤖 It’s the most requested topic we’ve everhad—and we finally deliver! In this episode of Hard Refresh, hosts Karina Neff and Caden Hutchens welcome David Pinn, CEO of Brain Corp, for a deep dive into…
S1E11 Funded or Fumbled? VC Meets Janitorial | E11 – Hard Refresh – An ISSA Podcast
💰 Ever wonder what it takes to get real venture capital in the cleaning industry? In this episode of Hard Refresh, co-hosts Karina Neff and Caden Hutchens sit down with Brian Snow, Managing Partner…
S1E10 Build or Buy? The Software Crossroads | E10 – Hard Refresh – An ISSA Podcast
💻 As AI accelerates software development, more cleaning industry leaders are asking: Should we build our own software or buy off the shelf? In this episode, co-hosts Karina Neff and Caden Hutchens…
S1E5 More Software, More Problems? | E9 – Hard Refresh – An ISSA Podcast
💡 In this episode of Hard Refresh, hosts Karina Neff and Caden Hutchens sit down with George Boutsalis, President of Impact Cleaning Services, to explore the double-edged sword of software overload…
Frequently Asked Questions
Hard Refresh | An ISSA Podcast has published 29 episodes since March 2025, covering topics in Technology.
Hard Refresh | An ISSA Podcast is currently dormant with new episodes weekly. Average episode length is 34m.
Sign up on Grep.FM to access contact details for Hard Refresh | An ISSA Podcast, including email and social media links.
