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8 recent episodes with transcripts
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Recent Episodes
Human-Centered HR Practices That Reduce Burnout and Improve Resident Care
What makes healthcare leadership more than just a role?In this episode of Hearts of Excellence, host Chelsey Gheyara sits down with Sarah Schacher, Chief Human Resources Officer at Majestic Care and…
How Senior Living Communities Create Memorable Experiences for Residents
What makes long-term care more than just a job?In this episode of Hearts of Excellence, host Chelsey Gheyara and Majestic Care CEO Paul Pruitt sit down with two leaders in the senior living industry,…
Where Nursing Gets Personal: Life in Long-Term Care
What makes long-term care more than just a job?In this episode of Hearts of Excellence, host Chelsey Gheyara sits down with Payton Nienaber, Director of Nursing Services at Majestic Care of Newburgh.…
How Great Healthcare Leaders Balance Patient Care and Business Operations
How do you carry the heart of patient care into leadership and operations?In this episode of Hearts of Excellence, hosts Chelsey Gheyara and Paul Pruitt sit down with Brittany See, Enterprise…
How Empathy Changes Healthcare
How do you truly show care beyond their medical diagnosis?In this episode of Hearts of Excellence, host Chelsey Gheyara sits down with Dr. Adrienne Boissy, Chief Medical Officer at Qualtrics,…
From Being Cared For to Caring Forward with Jerald Cosey
How can a life change when you show someone in need real, genuine care?In this episode of Hearts of Excellence, host Chelsey Gheyara is joined by Jerald Cosey, an independent consultant and the…
Why Empathy Shapes Stronger Care Teams
In this episode of Hearts of Excellence, we are joined by Gregg Fuller, Senior Executive Director at Majestic Care. With over two decades of experience, Gregg reflects on his journey from being a CNA…
Listening, Leading, and Leaving No One Behind
What does it mean to lead with both heart and clinical precision?In this episode of Hearts of Excellence, host Chelsey Gheyara sits down with Dr. Robert Russell, Chief Medical Officer at Majestic…
Using Observation and Empathy to Improve Patient Outcomes
Excellence in long-term care can begin when someone is willing to challenge norms.In this episode, host Chelsey Gheyara is joined by Majestic Care’s CEO, Paul Pruitt, and Jeannie Sage, an…
When Leaders Lead with Heart, People Follow with Purpose
What if the key to excellent resident care isn’t just better systems but better support for the people who provide it? In this episode, you’ll hear how leadership rooted in empathy can transform…
This is Hearts of Excellence
Most people think they know what a nursing home is, but they’ve never heard the voices inside.Welcome to Hearts of Excellence, the podcast that opens the door to real stories of care, compassion, and…
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