Episodes 21
Avg. Duration 24m
Activity Dormant
Since May 2025
Latest Episode Sep 2025

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Schedule
Weekly
Format
Episodic
Consistency
100%
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feeds.simplecast.com

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About This Podcast

We are at a moment of tremendous change – a change in the way we live, work and relate to one another. We are living in the fourth industrial revolution. The demand for human-centered innovation goes hand in hand with the extraordinary technological advances taking place/available today. With this new chapter in human development, are you or your business ready to step into an inclusive, human-centered future? Welcome to Human-Centered Innovation with Lisa Marceau and Kristine Merz, a podcast that empowers you to find your voice, embrace a range of perspectives, and create meaningful change. An experienced business executive, Lisa Marceau is an expert in leading diverse teams and in guiding collaborations between research and technology. She is a thought leader focused on addressing the profound changes in health, related to the digital native generations. By both understanding the emerging health and healthcare challenges and listening to what digital generations want, she creates meaningful change by addressing important questions about how we will engage with, and modify, healthcare in concept and in practice. Her perspective and research focus are built on over 25 years of conducting and supporting health services and clinical research and producing evidence-based digital tools and programs. Her extensive experience is enhanced by leadership in strategic growth, organizational change, innovative approaches, and operations management. Kristine Merz has a passion for helping clients at significant points of change. Her unique approach entails centering human voices and lived experiences to create clarity, define purpose, and determine a clear path forward. As an entrepreneur and founder of Orange Square, she is on a mission to make brands meaningful by using proven tools that center the audience at every step in the process. She believes in defining value from a customer point of view and in combining research, design, and visualization to create shared understanding and meaning. With a focus on healthcare and education, Orange Square builds business value by creating and managing integrated brand experiences across all touchpoints. A graduate of the Rhode Island School of Design, Kristine is eager to partner and grow with clients with complex problems who are driven by purpose. With the unprecedented changes we are facing, a lot is at stake for both business and employees. Get that clarity so you can identify the right problem and not solve the wrong one. Tune in to Human-Centered Innovation with Lisa and Kristine and discover how you can accelerate the right way to move forward.

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Recent Episodes

The Big Merge: Navigating The Complexities Of Multi-Company Mergers With Juli Leonard – Part 1

Sep 24, 2025 23m

We’ve heard a lot of discussions on the impact of mergers and acquisitions but the vast majority of those would involve two companies. What happens when in a really big merge – one that involves,…

The Big Merge: Navigating The Complexities Of Multi-Company Mergers With Juli Leonard – Part 2

Sep 17, 2025 20m

This is Part 2 of Lisa and Kristine’s conversation with Juli Leonard on multi-company mergers. In Part 1 we heard about importance of a well-defined integration plan, the role of leadership in…

Internal And External Communication - Communicating The Change Of One Brand Going Away. How The Two Become One.

Sep 10, 2025 29m

Undergoing a brand change is a complicated and tedious process. Without proper internal and external communication, everything will become messy and people with be left in the dark. Lisa Marceau and…

Using Competition To Start To Define Your Brand Strategy In A Merger

Sep 03, 2025 21m

A brand strategy often begins with designing the logo or determining the target audience. But sometimes, it is a good idea to use competition as a starting point. Lisa Marceau and Kristine Merz…

A Human-Centered Approach To Redefining Services In A Merger

Aug 27, 2025 24m

When companies merge in the acquisition process, it is more than just two entities coming together. These companies carry with them the people in that transition, and often, the people aspect gets…

Two Brands Become One

Aug 20, 2025 28m

Starting a brand requires a strategy and clarity, but when two brands become one, it is essential to think about rebranding because it creates an impact on both companies. Lisa Marceau and Kristine…

Establishing Organizational Clarity Will Magnify Your Brand

Aug 13, 2025 22m

Company values. Mission and vision. Competitive strategy. Brand challenges. These are all familiar terms to employees, employers, and anyone involved in organizations. But how deep really is your…

A Rebrand Case Study In Four Parts: Exploring New Markets Part II

Aug 06, 2025 25m

Rebranding is a marketing strategy that is important in any business. Continuing the previous episode’s discussion, Lisa Marceau and Kristine Merz dive into the process of creating the NERI rebrand…

A Rebrand Case Study In Four Parts: Exploring New Markets Part I

Jul 30, 2025 24m

It’s normal to shift your focus and rebrand as a company - in fact, it’s often necessary for growth over time. Many big companies like Dropbox or Uber underwent rebranding. Whether it was a fresh…

A Rebrand Case Study In Four Parts: Transforming Brand Identity Part II

Jul 23, 2025 37m

In our previous episode, Kristine Merz and Lisa Marceau talked about their first meeting during the rebrand of NERI in 2004. Today, they continue their deep dive into what a company needs to do for a…

A Rebrand Case Study In Four Parts: Transforming Brand Identity Part I

Jul 16, 2025 29m

Rebranding and evolving a brand identity to something new isn’t an easy task. Lisa Marceau and Kristine Merz talk about their first meeting during the rebranding of the New England Research…

The Human In Human-Centered Research And Brand Strategy

Jul 09, 2025 25m

People need to find the "human" in human-centered research. They are so focused on the "doing" part of their hypothesis that they forget about the participant. Let them participate more. Listen to…

Understanding Brand Identity Through Organizational Clarity

Jul 02, 2025 20m

Building your brand identity can be a difficult task. Maybe it’s time to consider taking a human-centered approach towards your brand identity? Lisa Marceau and Kristine Merz discuss their approach…

Finding Your Chocolate And Peanut Butter

Jun 25, 2025 12m

An approach to problem-solving that involves the human perspective in all steps of the process, human-centered innovation is steadily gaining traction in the work environment. But how do you achieve…

The Importance Of Knowing Where You’re Going

Jun 18, 2025 14m

Before pursuing a goal, you must first determine why you want to achieve it. The same goes with research and science; before you can appreciate the results, you must first know the importance of…

Understanding What Brand Structure Means In An Acquisition

Jun 11, 2025 22m

Having a brand is foundational for any business. But how many organizations make an effort to establish a brand structure? In this episode, Lisa Marceau and Kristine Merz define and break down brand…

Getting It Right The First Time - Whether It’s Your First Or Last Merger/Acquisition

Jun 04, 2025 24m

Whether it is your first or last acquisition, understanding all the layers affected is essential to a successful venture. Mergers and acquisitions are the most disruptive thing any organization can…

Leadership In Merger/Acquisitions: Managing Disruptive Change At Every Level

May 28, 2025 15m

An acquisition is when one company purchases another one outright. In contrast, a merger is a combination of two firms that subsequently forms a new legal entity under the banner of one corporate…

Human-Centered Innovation: Research Meets Design

May 21, 2025 27m

Research and design can come across as two very different fields of discipline. It can be a real challenge to reconcile them in such a way that good design is achieved without disrespecting the…

The Importance Of Research To Our Lives And In Human-Centered Innovation And Design

May 14, 2025 26m

We often overlook the importance of research in shaping everything from what we eat, to how we interact, and of course how we approach health. For millennia, research has been the thread that has…

Frequently Asked Questions

How many episodes does Human-Centered Innovation have?

Human-Centered Innovation has published 21 episodes since May 2025, covering topics in Business, Entrepreneurship.

Is Human-Centered Innovation still active?

Human-Centered Innovation is currently dormant with new episodes weekly. Average episode length is 24m.

How do I contact Human-Centered Innovation for sponsorship or guest appearances?

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