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S3E25 Ep 25 - Beach Cleanups, Costco Cards & AI: Jesus Garcia on Leading with Heart in the Age of AI
What does it look like when a credit union doubles in size, and doubles down on its people at the same time? Jesus Garcia, Chief Experience Officer at OceanAir Federal Credit Union in Oxnard,…
S3E24 Ep 24 - CEO Casey Bacon: 35 Years in Credit Unions, Now Using AI to Serve the Underserved
What happens when a credit union CEO has done nearly every job in the building, from teller to IT director to the corner office? You get a perspective on AI that's equal parts grounded, optimistic,…
S3E23 Ep 23 - "Be Skeptical of AI... Then Let It Challenge You": CTO Justin Cresswell on Human x AI
What if the biggest thing holding your organization back from AI isn't the technology, it's the fear of getting it wrong?In this episode of Human x AI with Ashish Garg, we sit down with Justin, Chief…
S3E22 Ep 22 - Texans CU EVP Mike McWethy on Why AI Makes Human Connection More Important, Not Less
What if AI isn’t here to replace people, but to completely change how work gets done?In this episode of Human x AI, Mike McWethy (EVP, Texans Credit Union) breaks down what’s actually happening as AI…
S3E21 Ep 21 - The AI Economy Will Run on Heart & Soul, APL FCU CEO David Woodruff
Artificial Intelligence is getting smarter every day. But what happens when machines can think faster than humans?In this episode of Human x AI, David Woodruff, CEO of APL Federal Credit Union,…
S3E20 Ep 20 - Vantage West's Rob Hoyle on Why AI Makes Us Better at People Helping People
Is AI a technology story or a workforce revolution? In this episode of Human x AI, Eltropy CEO Ashish Garg sits down with Rob Hoyle, Chief People & Technology Officer at Vantage West CU, to…
S2E19 Ep 19 - Predicting Member Needs Before They Happen: OnPath CEO on AI & Human Connection
Jared Freeman, President & CEO of OnPath CU shares a practical and human-centered approach to AI. In this candid conversation, he reveals how AI is helping his team at OnPath Credit Union…
S2E19 Ep 17 - “Not on My Watch”: CEO Dan Sutton on Why AI Won’t Replace Humans at Kemba Credit Union
What does real leadership look like in the age of AI? Dan Sutton, President & CEO of Kemba Credit Union, makes it clear: “Not on my watch.” No employee at Kemba will lose their job to AI.In this…
S2E10 Ep 18 - AI Needs Ancient Intelligence: Incluya CEO on Fixing Bias in Fintech
Vyjayanthi Vadrevu, founder of Incluya and applied cultural anthropologist, explores a powerful question: Can AI truly understand humans? She explains why today’s AI systems often reflect a narrow,…
S2E7 Ep 16 - AI Cadets to AI Wizards: BCU CEO On Building a Fearless AI Culture
From launching credit score education products to building AI learning programs that take employees from “AI Cadet” to “AI Wizard,” Bhavna, Chief Digital Officer at Baxter Credit Union, shares how…
Ep 15 - Enabling Dreams in an AI World: Wisdom from a Credit Union Pioneer
In this episode of Human x AI, we sit down with Bob Morgan, CIO at PrimeWay FCU, a trailblazing innovator in the credit union movement. From onboarding Eltropy early to shaping AI adoption at…
S2E5 Ep 14 - Seattle Credit Union CFO on Trust, Culture & the Calculator Moment
What happens when a self-described AI “outlier” leads finance at a community institution? Michael Cruz, CFO of Seattle Credit Union, explores how artificial intelligence is reshaping financial…
S2E4 EP 13 - Beat AI Fear with Knowledge, CUNA Strategic Services President on AI & Humans
Barb Lowman, President of CUNA Strategic Services, shares why understanding AI before jumping in is critical for credit unions, boards, and employees alike. From early education with boards to…
S2E3 Ep 12 - Trust, Timing, and Tech: How InTouch Credit Union Masters AI Without Blind Faith
Kent Lugrand, President & CEO of InTouch Credit Union, calls himself an AI “tweener” — not a skeptic, not a zealot, but a leader leaning in with intention. In this compelling episode of Human x…
S2E2 Ep 12 - AI as Banking’s GPS: Sundeep Kapur on Credit Unions’ Strategic Edge
Sundeep Kapur, Founder of Digital Credence believes AI in credit unions doesn’t need to be intimidating, it just needs to be useful. As a founder and a technology educator working with multiple…
S2E1 Ep 11 - Don’t Stick Your Head in the Sand: Financial Plus CU CEO on Winning in the AI Era
What happens when AI stops assisting, and starts acting? Brad Bergmooser, President & CEO of Financial Plus Credit Union, delivers a bold take on the next frontier: agentic AI. From automating…
S1E10 Ep 10 - Solving the Human Moment: Gestalt CRO on When AI Must Hand Off to People
Aaron Smith, CRO of Gestalt, is an AI super-believer who built his own investing app without writing code, but he’s also the first to say there are moments when only a human will do. In this…
S1E9 Ep 9 - When Human Intuition Beats AI: Sound Credit Union’s AI Story
AI can handle repetitive tasks, speed up processes, and answer routine questions, but it can’t replicate human intuition, empathy, or the ability to see a member as a person. In this episode of Human…
S1E8 Ep 8 - Real-Time Audits, Zero Job Loss: Kitsap CU CEO on AI That Empowers People
Kitsap Credit Union CEO Shawn Gilfedder believes AI isn’t here to replace humans, it’s here to elevate them. From cutting a 24-hour internal audit process down to near-real-time checks, to reviewing…
S1E7 Ep 7 - Bots Do the Numbers, Humans Do The Trust: Horizon Credit Union Puts Humans Back at the Heart of Banking
Horizon Credit Union COO Mark Neumann cuts through the AI noise with a simple truth: bots should handle the numbers so humans can handle the trust. In this grounded and deeply human conversation,…
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Human x AI: Unscripted has published 26 episodes since November 2025, covering topics in Technology.
Human x AI: Unscripted is currently sporadic with new episodes every few days. Average episode length is 14m.
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