Inside Information

Inside Information

Hosted by Laura McGowan | A Tweddle Group Presentation | Produced, Written & Edited by Joe Frezza & Laura McGowan | Audio Engineered by Meredith Davidson

Episodes 12
Avg. Duration 28m
Activity Highly Active
Apple Rating 5.0 (1)
Since Dec 2025
Latest Episode Apr 2026

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Publishing Details

Schedule
Every 2 Weeks
Format
Episodic
Consistency
79%
Hosting
feeds.transistor.fm

Contact & Outreach

About This Podcast

Product information: it's the place where humans and technology meet. Could better product information, better customer support and better service information create a new level of end-user experience AND improve our businesses in the process? Join Laura McGowan for Inside Information--everything you ever wanted to know about product information, but were afraid to ask.

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Recent Episodes

Marco De Angelis & Deanna Morlupi | ERP/PLM Integrations and the Auto-Updating Parts Catalog

Apr 30, 2026 30m

10. Marco De Angelis & Deanna Morlupi | ERP/PLM Integrations and the Auto-Updating Parts CatalogWhat if your electronic parts catalog updated itself, accurately and automatically, within hours of…

The Future of In-Cabin Experience with Sara Sargent

Apr 08, 2026 32m

09. The Future of In-Cabin Experience with Sara Sargent (InCabin, AutoSens)What is the future of in-cabin experience?And who better to answer that question than Sara Sargent? Sara entered the world…

Ron DiCarlantonio | Cognitive Workload, AI Assistants and the Provable ROI of Better Fleet Driver Experience

Mar 25, 2026 37m

08. Ron DiCarlantonio (iNago) | Cognitive Workload, AI Assistants and the Provable ROI of Better Fleet Driver ExperienceRon DiCarlantonio is the President and Founder of iNago. He also played an…

AI-Forward, the Right Way | Garrett Ekstrom (CRIMSON Agency) and Gary Ragland

Mar 11, 2026 35m

07. AI Forward, the Right Way | Garrett Ekstrom (CRIMSON Agency) and Gary RaglandWhat's the difference between true AI transformation and empty buzzword recklessness? AI has incredible potential, but…

Roberto Coccoluto | Building a Better Electronic Parts Catalog

Feb 25, 2026 21m

06. Roberto Coccoluto | Building a Better Electronic Parts CatalogHow much money gets left on the table when an Electronic Parts Catalog is outdated or hard to use?Why is it still so difficult for…

Interviewing AVA | Rob Wiseman

Feb 11, 2026 24m

05. Interviewing AVA | Rob WisemanIf you had a direct line into your car's brain, would you use it? What if it could tell you about an important recall? What if it knew which family member was behind…

What IS Product Information?

Jan 28, 2026 18m

So, what do you do when you need to understand a product or piece of technology better?Do you look things up when there's a problem? Put in a call to phone support? Or do you just wing it, fiddle…

Field Service Europe, Part 2: Lena | Timefold | Claude Vanbeveren

Jan 14, 2026 31m

Field service is a cost center, right? You're battling downtime, handling logistics, managing warranty repairs, and that can be expensive.But does it have to be that way? We attended one of the…

Field Service Europe, Part 1: Charlie McNiff

Dec 30, 2025 19m

02. Field Service Europe 2025, Part 1 | Charlie McNiffWhat is the state of field service in 2025? While the industry's digital transformation is, arguably, still underway—here comes AI to shuffle the…

Developing In-Vehicle AI: Adrienne Simowski | Consumer Interviews

Dec 17, 2025 28m

01. Adrienne Simowski | Developing In-Vehicle AI | Consumer InterviewsWhat if your car could talk to you? What if it could tell exactly what that warning light means, and what to do with it next?…

Inside Information - Series Teaser #2

Dec 08, 2025 1m Trailer

Product support material often makes or breaks our relationship to a brand. Join Host Laura McGowan for a deep dive into the world of help desk call centers, cutting-edge AI diagnostics and dueling…

Inside Information - Series Teaser #1

Dec 08, 2025 1m Trailer

INSIDE INFORMATION: Everything you ever wanted to know about product support information, but were afraid to ask. Coming Soon, wherever you get your podcasts.

Frequently Asked Questions

How many episodes does Inside Information have?

Inside Information has published 12 episodes since December 2025, covering topics in Business, Management.

Is Inside Information still active?

Inside Information is currently highly active with new episodes every 2 weeks. Average episode length is 28m.

How do I contact Inside Information for sponsorship or guest appearances?

Sign up on Grep.FM to access contact details for Inside Information, including email and social media links.

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