Inside Tech Comm with Zohra Mutabanna
Zohra Mutabanna
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58 episodes for longitudinal research
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Inside Tech Comm is a show for anyone interested in learning more about technical communication. It will also be of interest to those who are new to the field or career-switchers exploring creative ways to expand their horizon. You can write to me at [email protected]. I would love to hear from you.
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Recent Episodes
S7E4 S7E4 Claiming Space In Systems Not Built For You with Kae Kronthaler-Williams
We explore how to navigate bias, claim space, and thrive in systems not built for women and minorities. Kae Williams shares practical ways to build influence, handle microaggressions, and reach…
S7E3 S7E3 Who Owns Ideas When Machines Learn From Us with Julie Trelstad
We ask Julie Trostad how authors can protect their work in an AI-first world and where ethics, law, and new licensing models meet. From content fingerprinting to smarter metadata, we map practical…
S7E2 S7E2 People Squared: Reinventing Work With AI with Monica Marquez
The AI tools arrived, the dashboards lit up, and the ROI… didn’t. Monica Marquez of Flipwork unpacks what actually drives meaningful adoption—and what kills it. The short answer: people and process,…
S7E1 S7E1 When Your Bot Writes Poetry For Execs with Chuck Nealis
We kick off the new season by breaking down the “contractor mindset” for writing prompts — the key to getting AI to deliver to spec, not with unnecessary “flair.”Chuck Nealis joins us to explore how…
S6E5 S6E5 Smart Metatagging Tips for a Path to AI-ready Content with Regina and Max
We unpack how structured content and metadata make AI useful, reliable, and traceable across complex organizations. Regina and Max join us to connect strategy and tech, from RAG fundamentals to…
S6E4 S6E4 Audio Synthesis in AI: Breaking Down Barriers with Manny Silva
Manny graces our show once more to share insights on audio synthesis, a technology that has evolved far beyond robotic voices into sophisticated AI systems. It has made documentation more accessible…
S6E3 S6E3 Beyond Documentation: Building Knowledge Systems for AI with Kartika Raman
What happens when AI meets technical writing? It's not the end of the profession—it's an evolution that opens exciting new possibilities for skilled communicators.Kartika Raman, Lead Technical Writer…
S6E2 S6E2 Resume Robots and Chatbot Interviews: Surviving the AI Hiring Maze with Jack Molisani
Jack Molisani returns to discuss how technical communication careers are evolving with generative AI. He shares practical advice for navigating the changing landscape with pro tips in this era of…
S6E1 S6E1 Empowering Technical Writers Through Agentic AI: A Conversation with Manny Silva
Kicking off our season, Manny Silva discusses how agentic AI is transforming technical documentation workflows and explains why human expertise remains essential despite technological advancements.…
S5E10 The Future of Technical Documentation in the AI Era with Selvaraaju Murugesan
As a content creator, you may wonder how your role will evolve with AI on the scene. Are you excited or concerned? Either way, this is a must-listen episode to learn and pivot. Join us as Selvaraaju…
S5E9 S5E9 Expert Tips for Effective Technical Editing with Kim Campbell
Kim Campbell, who wears many hats, joins me on this latest episode to unlock the secrets behind effective technical editing. Kim and I explore the fundamentals of technical editing, highlighting its…
S5E8 S5E8 Reimagining a Unified Content Experience for Customer Success with Scott Abel
Unlock the secrets of a unified content experience for enhanced customer satisfaction with Scott Abel. Known as the Content Wrangler, Scott takes us through his journey from journalism to becoming a…
S5E7 S5E7 Enhancing Tech Writing Workflows with Markdown and AI with Christopher Ward
Are traditional documentation formats holding you back? Join us as Christopher Ward offers a unique perspective on the future of technical communication. Discover how Markdown, with its…
S5E6 S5E6 Using Collaborative Techniques for Prioritizing Content with Robert Mills
As content creators, we are constantly at the edge of our seats as we try to juggle multiple content deliverables. How do we strategize and manage stakeholder expectations? Robert Mills, the founder…
S5E5 S5E5 Mastering AI-enhanced Content Creation using Retrieval-Augmented Generation (RAG) with Manny Silva
Can outdated training data and hallucinations in large language models (LLMs) hold back your AI projects? Manny Silva joins us to uncover Retrieval Augmented Generation (RAG), a technique that…
S5E4 S5E4 Mastering Project Management as Content Creators with Kieran Morgan
Kieran Morgan and I connected to discuss how to manage projects and priorities as technical communicators, particularly in agile environments. With Kieran's vast experience in operations and…
S5E3 S5E3 Regulated Content: Enhance Compliance and Collaboration with Quark Software
Curious about the publishing requirements and nitty-gritty of regulated content? Just one compliance slip can mean lost time and dollars. Tune in to this episode to discover how Quark Software can…
S5E2 S5E2 Innovative Tool To Keep Docs in Sync with Your Product with Manny Silva
As technical communicators, this challenge most likely resonates with you -- how do you keep docs in sync with your product? In the words of Manny Silva, "When product updates are frequent and user…
S5E1 S5E1 Redefining Note-Taking and the Art of Knowledge Organization with Jorge Arango
The humble notes serve a larger purpose - be they a simple list, recipes, or essential information we jot down for later recall and planning. We sit down with Jorge Arango, the coauthor of…
S4E11 S4E11 Glimpse into the Future of Technical Writing with AI with Caity Cronkhite
Prepare to step into the future of technical writing as we explore the ground-breaking intersection of AI and technical communication with Caity Cronkhite, CEO of GoodWords. As an entrepreneur and…
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