IT'S a Tech Podcast
NYS Office of Information Technology Services
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About This Podcast
The “IT’S a Tech Podcast” is an engaging conversation about the game-changing technology solutions being advanced by the state’s Office of Information Technology Services. Learn how we make IT happen for more than 50 state agencies and over 20 million New Yorkers.
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Recent Episodes
IT'S a Tech Podcast Firewall Chat: Beekeeper Program, featuring Michele Jones, DCT
Summer is on the horizon, warm weather has finally arrived, and our listeners have probably already seen a bee or two in their gardens. Honeybees are crucial not only to the environment but also to…
S2E16 Episode 16: Accessibility for All
In part two of our multi-part series on customer experience, we’re focusing on accessibility, especially when it comes to online services. This coming May 21 is the 15th anniversary of Global…
S2E15 Episode 15: Customer Experience in NYS
Increased efficiency. Shorter wait times. Clearer guidelines. Better online experiences. Enhanced equity. Getting New Yorkers what they need from their state government agencies as smoothly as…
IT'S a Tech Podcast Firewall Chat: DMV DRIVES, featuring Andrea Rohan, DCT
Welcome to the first IT’S a Tech Podcast firewall chat! This shortform series will allow us to focus on specific people, projects and progress that are moving technology forward for New York State…
S2E14 Episode 14: Doing Business with ITS
Procurement. It’s a word that is often mentioned in relation to state government. We’ve referred to it more than once on this very podcast. Governor Kathy Hochul has talked about improving customer…
S2E13 Episode 13: AI in New York State
Over the past few years, generative artificial intelligence, or AI, has been incorporated into a variety of programs and tools, inspiring some to ask what tasks could be streamlined and improved…
S2E12 Episode 12: ITS on the Rise
It’s 2026, and the future is bright! We are all ready for new beginnings, new challenges and new wins this year.ITS has gone through a number of changes over the past two plus years, including a…
S1E11 Episode 11: Best of Season One
2025 is drawing to a close, and at this time of year, many of us are reflecting on how we got to this moment in time. What did we set out to do? What have we accomplished? What does the future…
S1E10 Episode 10: Training and Mentorship
Professional development. Upskilling. Training. Mentorship. Whatever you call it, it all adds up to growing the abilities of workers and investing in a talented workforce, which in turn means…
S1E9 Episode 9: New York Business Express
It's no secret that successful businesses are crucial to a thriving state economy. New York has a variety of programs designed to encourage and support small businesses (for example, the “Taste of…
S1E8 Episode 8: Tales from the State Fair
Real New Yorkers know that the Great New York State Fair isn’t all deep-fried treats and concerts! For almost 200 years, the fair has showcased the best that New York has to offer, from farm-fresh…
S1E7 Episode 7: How Evolving Technology Changes the Practice of Law
Gone are the days of rooms filled with dusty legal tomes and yellowing binders. Like most industries, the legal profession has gone digital, streamlining tasks and making information sharing easier…
S1E6 Episode 6: Defeating the Blue Screen of Death; The Global IT Outage, One Year Later
On July 19, 2024, a faulty software update by cybersecurity company Crowdstrike took down millions of Microsoft Windows operating systems all over the world. It caused computers to crash and lock,…
S1E5 Episode 5: CISO Blue Team
All indicators show that cybercrime is definitely on the rise. People spend more time online than ever before, and new technologies and techniques are creating more possibilities for criminals to…
S1E4 Episode 4: Operational Excellence
At ITS, empowering leaders from all sectors of the organization is crucial to our agency’s success. Our workforce is made up of diverse professionals with different levels of experience who bring a…
S1E3 Episode 3: Human-Centered Design
How does ITS approach and configure online spaces where the public interacts with New York State agencies and make that experience better? Listen to the latest episode of the “ITS a Tech Podcast,”…
S1E2 Episode 2: Executive Budget, featuring Kelly Morrissey, CFO
It’s a new year, and ITS is continuing to grow and change in positive ways that will benefit all New Yorkers. The digital needs of the state are evolving, and ITS is working hard to meet that…
S1E1 Episode 1: CISO Red Team
Our topic this week is cybersecurity. By way of context, ITS is charged with protecting the State’s systems from cyber intrusion and attack. The threats we face today are more numerous, more…
Frequently Asked Questions
IT'S a Tech Podcast has published 18 episodes since September 2024, covering topics in Technology.
IT'S a Tech Podcast is currently highly active with new episodes monthly. Average episode length is 20m.
