Journey to Success: CX Conversations Podcast by Raymie Corpuel and Sue Yendell

Episodes 5

Avg. Duration 35m

Activity Active

Since Jul 2024

Latest Episode Jul 2025

Publishing Details

Schedule

Semi-Annually

Format

Episodic

Hosting

feeds.captivate.fm

About This Podcast

Journey to Success: CX Conversations - Your Guide to Customer Experience and Success Whether you're just starting your career or a seasoned professional aiming to stay ahead of industry trends, Journey to Success: CX Conversations is your essential resource for everything related to Customer Experience (CX) and Customer Success (CS). Designed for individuals at every stage of their professional journey, our podcast provides a wealth of information and guidance to help you navigate the complexities of the customer-centric business world. Our Commitment We are committed to equipping you with the tools, knowledge, and inspiration needed to excel in your role and make a significant impact in your organization. Here’s how we do it: Comprehensive Coverage: We explore all facets of CX and CS, ensuring you gain a well-rounded understanding of the field. Expert Insights: Gain insights from industry leaders and experts who share their experiences, best practices, and strategies. Practical Advice: Each episode is packed with actionable tips and strategies that you can implement immediately to improve customer interactions and drive success. Continuous Learning: Stay updated on the latest trends and developments in the industry, ensuring you're always informed and prepared to adapt to changes. Inspiration and Motivation: Be inspired to reach new heights in your career with motivational stories and advice that encourage you to push your boundaries and achieve your professional goals. Join us on Journey to Success: CX Conversations and empower yourself with the knowledge and inspiration to thrive in the ever-evolving world of customer experience and success. Tune in to our latest episodes and start your journey to success today!

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Recent Episodes

S1E4 CX and Voice of the Customer with guest Donna Martino

Jul 01, 2025 48m

1 4 CX and Voice of the Customer with guest Donna Martino In this episode....we sit down with industry veteran Donna Martino to explore the evolving world of Customer Experience (CX). With a…

S1E3 Terms, Acronyms, Roles Oh My!

Nov 05, 2024 34m

1 3 Terms, Acronyms, Roles Oh My! In this episode....we dive into the complexities of customer-facing roles, unraveling the distinctions and overlaps between terms like "Customer Care," "Customer…

S1E2 How do you define a Customer?

Aug 13, 2024 33m Transcript

1 2 How do you define a Customer? In this episode....CUSTOMER'You keep using that word, I do not think it means what you think it means....' (Thanks Inigo Montoya)In this episode of Journey to…

S1E1 Our Why's

Jul 30, 2024 27m Transcript

1 1 Our Why's In our first episode of the "Journey to Success: CX Conversations" podcast, we finally embark on a project we've dreamt about for over a decade. We'll delve into our personal and…

Journey to Success: CX Conversations Trailer

Jul 04, 2024 0m Trailer

`Welcome to the Journey to Success: CX Conversations podcast. I’m Raymie and I’m Sue, join us as we share what we’ve learned about Customer Experience and Customer Success over decades in the…