Keep it AI - ServiceNow
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Join us to explore the future of ServiceNow Agentic AI, cloud innovation, and IT automation. Each episode features actionable insights, expert perspectives from technology leaders, and strategic advice to empower your business transformation. Stay ahead, informed, and ready to drive innovation.
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Recent Episodes
Agentic AI workflows for AIOps
In this episode, we explore the transformative impact of agentic AI frameworks on IT operations and AIOps with Rani Tzur, Director Product Management. Discover how agentic AI can enhance…
Accenture's Approach to AIOps & GenAI
Join Usman Sindhu as he sits down with Accenture's Bryan Locke to discuss the evolution of AIOps, the role of Generative AI in IT operations, and how Accenture is optimizing observability,…
Leap into the automation future: How GenAI is enabling self-healing IT
In this episode, Usman Sindhu and Ram Devanathan unpack the power of GenAI-driven automation, explaining how AI can analyze historical incidents, cluster issues, and recommend optimized resolution…
ServiceNow's agentic AI framework explained: What you need to know
In this episode, we explore how ServiceNow’s Agentic AI / AI Agent framework is revolutionizing enterprise workflows. Joined by Victor Chen, Outbound Product Manager at ServiceNow, we dive into how…
Creating an agentic AI framework for observability
In this episode, we'll discuss the practical applications of Agentic AI in IT operations. You will learn how various observability AI agents can interact to solve specific use cases. Reach out to us…
AIOps Continual Improvement
Jason Smith, Director of Outbound Product Management, ITOM, discusses the steps to measure AIOps as a product and an offering. Hear him explain specific metrics and success indicators to help with…
Getting ready for the AIOps project
In this episode, we discuss how to get started on your AIOps journey. Learn from Alexander and Akif as they share the tips and tricks to build an AIOps team, get sponsorship, and start your first use…
The role of Generative AI in AIOps
Join Madhuri Manikonda from the Digital Technologies and Rani Tzur to what is new in AIOps and how is Generative AI helping to improve resolution efforts. Hear about the new Now Assist for ITOM…
S2E20 Microsoft Azure Cloud talk with Miguel Meza
In this episode, hear from Miguel Meza as we discuss the cloud trends. We focus on how Microsoft customers are adopting Azure and what are some of the best practices. Go here…
S2E19 On the heels of cloud adoption
The technology landscape is constantly changing. I sat down with Josh Goldstein, VP of Product Strategy at ServiceNow, to learn what he’s hearing from customers about cloud adoption.See…
S2E18 2022 CIO Priorities Part 2
This is part 2 of the CIO priorities podcast with Khalid Kark where we’re discussing emergence of Service. Download this 5 priorities infographic to get actionable guidance.See…
S2E17 2022 CIO Priorities Part 1
In this first episode of 2022, we start by talking CIO priorities with Khalid Kark. We’ll recap 2021 in part 1 and where CIOs are heading in 2022. Stay tuned for part 2, where we’ll talk about the…
S2E16 Intelligent data correlation in AIOps
In this episode, Karlis Peterson and Matt Morris join to continue the AIOPs discussion and get deeper into different use cases to reduce event noise utilizing correlation techniques. Also, check out…
S2E15 What is Observability?
Forrest Knight joined us this week to discuss customer challenges around application delivery and how Lightstep solves it via Observability. And, check out this excellent overview of Lightstep by…
S2E14 ROI of AIOps
Do you struggle to understand the ROI of AIOps? Gab Menachem, Senior Director, Product Management, shares the quantified benefits of the ServiceNow AIOps solution. Download this report to learn…
S2E13 What is Predictive AIOps
Hear what is beyond AIOps. Gab Menachem, Senior Director, Product Management, shares customer journeys into AIOps and beyond. He talks about Predictive AIOps, becoming proactive in finding issues and…
S2E12 Episode 12: The state of DevOps and SRE industry with Tameem
In this episode, I sat down with Tameem Hourani at RapDev to discuss the state of DevOps and the SRE industry. Hear how the industry is progressing and how to solve everyday challenges. See…
S2E11 Episode 11: ServiceNow IT’s Cloud Migration Journey
In this episode, Venkat Lakshminarayanan, Sr Dir at Now on Now IT Infrastructure and Ops, shares ServiceNow IT’s cloud migration journey. Also check out Now on Now page for a wealth of best…
S1E10 Episode 10: AIOps at Accenture
Brian Lock, Manager, Global IT Enterprise Services, joins us from Accenture this week to talk about AIOps journey. He shares how to become an agile, intelligent, and resilient IT organization.See…
S1E9 Episode 9: Introducing Service Graph connectors
This week, let's learn what's the Service Graph Connector Program. Hear, from Odin Olson, Sr. Director, Technology Alliances, about customer benefits and how to get involved if you're a partner. See…
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Keep it AI - ServiceNow has published 28 episodes since May 2020, covering topics in News, Tech News.
Keep it AI - ServiceNow is currently dormant with new episodes monthly. Average episode length is 15m.
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