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Recent Episodes
S2E1 No BS Sales Conversation with Walker McKay
Season 2 kicks off with a conversation between host Eric Smith and sales coach and author Walker McKay, diving deep into what effective, modern sales really look like—especially in the textile rental…
S1E10 How to Hire Great Route Service Representatives with Nancy Roberts
In this episode of Laundry Talks we discussed the challenges of hiring and retaining top-performing route service representatives (RSRs) in the textile rental industry. Host Eric Smith interviews…
S1E9 Securing the Legacy: A Financial Planner talks Essential Succession Planning Strategies for Textile Rental Companies
In episode 9 of Laundry Talks, we're excited to welcome TJ Acerra, the President and Founder of Avail Wealth Group, as our special guest. We'll explore succession planning strategies, employee…
S1E8 A new generation takes over and expands beyond a single plant with Colin Wetlaufer
In Episode 8, we're joined by special guest Colin Wetlaufer, president of City Clean & Simple, a family-owned textile rental company, to discuss the history and growth of the company, which has…
S1E7 Future-Proofing your Textile Rental Business with Joe Ricci of TRSA
In Episode 7, we're joined by Joe Ricci, President and CEO of the Textile Rental Services Association (TRSA) to talk about how the Textile Rental Industry continues to grow and evolve. What are the…
S1E6 Importance of Peer Groups with Kasey Wahl, Matt Vacca, Currie Gilbert & Levi Nix
One of the great things about our industry is the willingness of operators and suppliers to work together, collaborate, and share information. Our newest episode focuses on this topic! We're joined…
S1E5 Expand or Build: What happens when you outgrow your textile rental facility? with Arrow Linen
In Episode 5: Expand or Build: What happens when you outgrow your textile rental facility? Our host, Eric Smith, brings two generations of Textile Rental Operators to answer the question on how to…
Best Practices for Managing Price Increases with Judy Krenz and Melissa Busch
In this episode of Laundry Talks, Eric Smith interviews two industry veterans, Judy Krenz and Melissa Busch from Phelps Uniform Services. Price increases are a reality in every business, but how…
S1E3 Coaching: The Value of Formal Route Check-In Processes With Dana Horne
In this episode of the Laundry Talks podcast, the host, Eric Smith, interviews Dana Horne, the General Manager of CTC, a mixed textile rental operator based in Clinton, OK. Dana got her start in the…
S1E2 Evolution Of Technology In The Laundry Industry: Part 2 with Becky Hughes
Don’t miss out on part two of the very first episode of “Laundry Talks” – Evolution of Technology in the Laundry Industry! In the second part of this podcast, we are joined by Becky Hughes, president…
S1E1 Evolution of Technology in the Laundry Industry with Guest Barry Smith
Calling all textile rental professionals! Get ready for an exciting new podcast, "Laundry Talks." In our debut episode, we have industry veteran Barry Smith, who helped pioneer computerized billing…
Frequently Asked Questions
Laundry Talks By TEXO has published 11 episodes since June 2023, covering topics in Business, Management.
Laundry Talks By TEXO is currently highly active with new episodes quarterly. Average episode length is 37m.
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