Mailin’ It! - The Official USPS Podcast
United States Postal Service
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From Waste to Worth: How USPS Powers the Circular Economy
When a package arrives at your door, it’s easy to focus on what’s inside rather than what it’s shipped in—but the United States Postal Service is working to change that. In this episode, our hosts…
Your Questions Answered
What actually happens after you drop a letter in a blue collection box or click “ship” on a package? And why does tracking sometimes look confusing even when everything is moving as it should? In…
No Mail, Low Morale: The 6888’s Courage to Deliver
In the midst of World War II, a massive mail backlog threatened to cut off news and hope for millions of American soldiers. With morale at a low point, the mission fell to the 6888th Central Postal…
Under the Hood of USPS: Automation, Innovation and AI
What tech goes into powering a modern delivery network? Go beyond the iconic mail truck and into the world of technology-driven logistics and robotics at the postal service. Join the Mailin’ It! team…
The Spy Who Delivered: Elizabeth Van Lew’s Secret Postal Legacy
In the capital of the Confederacy, wealthy socialite Elizabeth Van Lew had a secret. She was one of the Union’s most effective spymasters. From her family’s antebellum mansion in Richmond, Van…
A Banner Year for Stamps: The 2026 Lineup
What if you could hold a piece of the American story in the palm of your hand? In 2026, you can. This episode of Mailin’ It! takes you inside one of the most exciting stamp lineups in a generation—a…
Voice Clones & Phony Texts: Artificial Intelligence Fraud
In an era where technology is advancing at a breathtaking pace, so are the methods of those who seek to exploit it. This episode of Mailin’ It! pulls back the curtain on the darker side of artificial…
Fraud, Forgery, and a Dead Man in Sherman Oaks
A neighbor goes missing. A stranger moves into his home. A web of forged documents untangles as the U.S Postal Inspection Service helps uncover the true story behind a shocking missing person…
Letters Home: The Great Migration and the Power of Connection
Historian Jim Bruns discusses the Postal Service’s role in the Great Migration, a decades-long movement that saw millions of Black Americans leave the rural South for cities in the North in search of…
Behind the Scenes of Peak Shipping Season
In this episode, host Jeff Marino is joined by guests Elvin Mercado and Isaac Cronkhite to discuss how the Postal Service is prepared to deliver during its busiest time of year. Tune in for a deep…
Direct Effect: Training the Next Generation of Marketers
In this episode of Mailin’ It!, hosts Karla Kirby and Jeff Marino explore how the next generation of marketers is discovering the impact of direct mail through the USPS Direct Effect program. They…
Evolving eCommerce Shipping Solutions
In this episode of Mailin’ It!, hosts Karla Kirby and Jeff Marino jump into the fast-paced world of e-commerce shipping with guest Heather Maday, Senior Director of Sales Enablement at the US Postal…
A Conversation with New Postmaster General David Steiner
The Postal Service is entering a new chapter under 76th Postmaster General David Steiner. In this conversation, he joins Mailin’ It! to talk about what lies ahead. Steiner discusses his background…
The Innovation Behind Safe Mail Delivery
Every day, millions of letters and packages move safely across the country. But what does it take to keep America’s mail secure? In this episode, our hosts are joined by Buck Buckley, Special…
Exposing a $6 Million Mail Order Allergy Testing Scam – A USPIS True Crime Story
Uncover the true story behind a $6 million mail-order scam with hosts Karla Kirby and Jeff Marino, joined by Inspector Greg Ghiozzi of the U.S. Postal Inspection Service. Together, they reveal how a…
Transforming the Retail Experience
Director of Retail Operations, Tracy Raymond, and Senior Director of Delivery and Retail Technology, Bob Dixon, join us to discuss the Postal Service's plans to modernize hundreds of its retail…
USPS 250 Years of Collecting Mail
To kickoff celebrating the Postal Service’s 250th anniversary, Karla Kirby and Jeff Marino are joined by Jim Bruns, expert in postal history and former Director of the National Postal Museum.…
Before Disaster Strikes: Behind the Scenes of USPS National Preparedness
USPS Director of National Preparedness, Rae Ann Haight, joins us to discuss the comprehensive and dynamic preparedness program designed to safeguard mail operations against any type of disruption.…
How Rural Free Delivery Changed America
USPS Historian Steve Kochersperger joins us to discuss the origins and lasting impact of rural free delivery—an initiative that began in 1896 to bring mail directly to farm families across the U.S.…
Creating The 2025 Stamp Collection
We’re taking a deep dive into the exciting world of 2025 USPS stamps! Join special guests Lisa Bobb-Semple, USPS Stamp Services Director, and Daniel Piazza, Curator of Philately at the Smithsonian…
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