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Recent Episodes
Marketplace Taxation Compliance — An Overview
In this episode of Bulletproof Your Marketplace, Jeremy dives into the critical topic of marketplace taxation with Nick Furtwengler, senior tax manager at Miller Cooper. Nick brings over 14 years of…
Managing Risk — Insurance Policies and Program Design
In this episode of Bulletproof Your Marketplace, Jeremy Gottschalk dives into one of the most critical yet often misunderstood aspects of scaling digital platforms: insurance program and policy…
Managing (the Inevitable) Incidents, Threats, Claims, and Crises
In this episode of Bulletproof Your Marketplace, Jeremy Gottschalk—author of the book and host of the podcast—sits down with Jimmy Toy, Chief Legal Officer at Articor Group, parent company of…
Trust and Safety — Creating Your Own Best Practices
In this episode of Bulletproof Your Marketplace, we explore one of the most pressing challenges facing digital platforms today: trust and safety. Joining us is Anna Pogreb, Senior Risk Strategist…
Trust and Safety — Creating Your Own Best Practices
In this episode of Bulletproof Your Marketplace Podcast, host Jeremy Gottschalk welcomes Jeff Sakasegawa, Trust and Safety Architect at Persona, who draws on over 15 years of experience for a deep…
Data Privacy and Data Security — Policies and Practices
In this episode of Bulletproof Your Marketplace, Jeremy Gottschalk sits down with seasoned legal counsel Krishan Thakker to unpack how user contracts and robust privacy practices can act as liability…
User Contracts as Liability Shields — Terms of Use
In this episode of Bulletproof Your Marketplace, Jeremy sits down with attorney Krishan Thakker to explore the critical role of Terms of Use as liability shields. With over 15 years of experience…
How CDA Section 230 Protects Your Platform
In this episode of the Marketplace Risk Platforms Podcast x Bulletproof Your Marketplace, Jeremy is joined by risk and regulatory compliance expert Yee Carter to unpack the importance — and potential…
Bridging the Technical Knowledge Gap in the Field of Trust & Safety
In the latest episode of the Platform Podcast, Alexios Mantzarlis, Director of the newly created Security, Trust and Safety Initiative at Cornell Tech (SETS) discusses his motivation for joining…
AI-Driven Trust & Safety: How CX Leaders Navigate Risks and Enhance Customer Experience
In this episode of the Platform Podcast, Cotera Founder Ibby Syed and Paige Zachs, Head of Operations and Customer at Coterie, explore the intersection of AI and customer experience (CX) in trust…
Metrics to Mental Health: Tackling Trust & Safety's Challenges
Measuring the impact of trust & safety initiatives is more and more crucial to securing funding and demonstrating value for them. But how do you go about that? And, what happens when you are…
Navigating Law Enforcement Response and Engagement
In this episode, we sit down with Kristin Kupiec, Associate Manager of Community Response at DoorDash, to explore the intricate dynamics between platforms and law enforcement. This conversation dives…
Trust & Safety's Evolution and Impact
Once merely an afterthought, trust & safety has quickly evolved from a peripheral function to become one of the most critical and central functions in technology today - and for good reason. The…
AI's Impact on Fraud
AI's Impact on Fraud by Marketplace Risk
Product Counsel's Role in Marketplace Development
For marketplace startups and early-stage tech platforms, lawyers can often seem out of reach due to resource constraints. But, there are significant risks when developing your product that good…
Getting St*ff Done - Why Lean is Best
All too often platforms focus on VC investment to drive hyper-growth, which usually leads to bloated organizations (and in recent times, layoffs). But what if platforms focused on running a lean…
Content Moderation Evolution from Humans to AI
Artificial intelligence seems to be pervading every aspect of our lives - it certainly consumes social media and news feeds. And while AI certainly has many benefits, it also brings some challenges -…
Addressing Cyber Risks: Trends, Advice & Solutions
Everyone is at risk of having their information compromised - especially in a world where data is so valuable. If you are a tech company, such a compromise could devastate your business. But there…
Marketplace Regulations
California's new high-volume marketplace seller bill. Illinois' junk fee bill (and any other federal action / states with junk fee bills as they impact platforms) Privacy legislation (federal and…
Platform Integrity: The Need for Cross-Functional Collaboration
In order for a platform to succeed, it must have integrity. But what does this mean in practice? In the case of Wolt, it's a cross-functional, holistic focus on the entire community they serve from…
Frequently Asked Questions
Marketplace Risk Platform Podcast has published 119 episodes since June 202, covering topics in Technology.
Marketplace Risk Platform Podcast is currently dormant with new episodes every 2 weeks. Average episode length is 28m.
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