McKinsey on Consumer and Retail
McKinsey Retail & Consumer Goods
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From dashboards to decisions: Empowering merchants with agentic AI
Agentic AI can automate routine work and improve merchandising decisions at scale. What does it take to translate potential into performance?See www.mckinsey.com/privacy-policy for privacy information
Rethinking restaurant success
Union Square Hospitality Group’s Chip Wade and John Ragan share their perspectives on customer experience, restaurant technology, and the future of dining.See www.mckinsey.com/privacy-policy for…
How today’s consumers are spending their time and money
What are the trends shaping consumer sentiment and behavior in 2025—and what are the implications for brands and retailers?See www.mckinsey.com/privacy-policy for privacy information
Holiday shopping 2025: US consumers hunt for early deals
They’re concerned about inflation and looking for value, so US consumers are changing their shopping habits this holiday season. Here’s what that means for retailers and consumer goods companies.See…
A close look at the global beauty industry in 2025
We asked 15,000 consumers and 100-plus executives for their perspectives on today’s beauty market. In this episode, we highlight the themes that emerged from our research. See…
How the sporting goods industry can turn uncertainty into opportunity
The authors of a new report, Sporting Goods 2025, explore key themes that will shape the market and highlight consumer trends that could represent paths to growth.See www.mckinsey.com/privacy-policy…
Portfolio and performance: Priorities for CPG leaders
The consumer goods industry, once an investor darling, has underperformed in recent years. Companies can prioritize six actions to simultaneously revive revenue growth and cut costs.See…
Luxury retail is about ‘emotions, not transactions’
The physical shopping experience matters more than ever, says Value Retail founder Scott Malkin, whose company owns some of the world’s best-performing luxury shopping destinations.See…
How product design can yield ‘triple wins’: Growth, margin, and sustainability
Some consumer companies have simultaneously increased sales, cut costs, and reduced carbon emissions. Their secret? Paying closer attention to the design of their products and packaging.See…
The art and science of reducing retail shrink
Retailers need a data-informed, collaborative, store-by-store approach to combat shrink. The payoff: higher profits and better customer experience.See www.mckinsey.com/privacy-policy for privacy…
Holiday shopping in 2023: ‘It started early and will end late’
In search of the best deals, US consumers are spreading out their spending across several months this holiday season. Here’s what that means for retailers.See www.mckinsey.com/privacy-policy for…
How to do a ‘retail reset’: Priorities for retail leaders
The most successful retailers will be those that undergo a full reset—by harnessing new technology, creating ecosystems, engaging their workforce, and investing in private brands.See…
Consumers are spending on sustainable consumer goods: Highlights from new research
Which sustainability attributes matter most at the point of sale? Do consumers pay attention to sustainability claims? A new report from McKinsey and NielsenIQ provides answers.See…
Purposeful growth in retail: Perspectives from two former Nike execs
What does purposeful growth look like in the retail sector? Christiana Shi and Stuart Hogue, former senior leaders at Nike, speak with McKinsey’s Brian Gregg about the company’s formula for serving…
‘Let’s not just rely on data’: Holt Renfrew’s Anne Pitcher on the future of retail
The department-store veteran explains how retailers can become more consumer-centric, experiential, sustainable, and diverse than they’ve ever been.See www.mckinsey.com/privacy-policy for privacy…
The state of grocery retail around the world
Read more > Listen to the podcast (duration: 25:07) > A survey of 30,000+ consumers and 100+ grocery CEOs reveals the challenges—and opportunities—that grocery retailers face today.See…
How Europe’s CPG leaders can navigate inflation
Read more > Listen to the podcast (duration: 22:07) > With inflation persisting, consumer-packaged-goods manufacturers can’t rely on the strategies that got them through the past two…
The ‘Great Attrition’ in frontline retail—and what retailers can do about it
Read more > Listen to the podcast (duration: 25:52) > New research reveals which aspects of the employee experience matter most to US frontline retail workers. Retailers must pay attention…
Black beauty brands and consumers: Where do we go from here?
Read more > Listen to the podcast (duration: 28:32) > Ulta Beauty CEO Dave Kimbell and two McKinsey senior partners discuss how to better support Black brands and serve Black consumers.See…
Are personalized vitamins the future of wellness?
Read more > Listen to the podcast (duration: 22:59) > The CEOs of two vitamin companies, HUM Nutrition and Vous Vitamin, discuss the biggest trends in consumer health and wellness.See…
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McKinsey on Consumer and Retail has published 41 episodes since July 2020, covering topics in Business, Business News.
McKinsey on Consumer and Retail is currently active with new episodes monthly. Average episode length is 25m.
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