Members First Mindset

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Credit Unions First

English Business Management Non-Profit

Apple Podcasts Website RSS

Episodes 13

Avg. Duration 28m

Activity Highly Active

Apple Rating ★ 5.0 (2)

Since Nov 2023

Latest Episode Mar 2026

Publishing Details

Schedule

Every 2 Months

Format

Episodic

Hosting

rss.libsyn.com

Contact & Outreach

About This Podcast

Dive into Members First Mindset where hosts Dan Daggett, Chief Strategy Officer of Credit Unions First and Melanie Munsey, Chief Executive Officer, uncover Credit Union industry insights. They tackle trends, policies, and tech advancements, delivering sharp analysis with a members-first approach. It's not just talk; it's about enhancing Credit Union member satisfaction. Join Dan and Mel for an insider's look at the Credit Union world, where they're not shy about asking hard-hitting questions. It's a podcast with a purpose—a blueprint for member-focused success.

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Recent Episodes

How Credit Unions First Is Fixing What's Broken in Insurance Products

Mar 16, 2026 39m

In this special episode of Members First Mindset, Joshua Barclay (host of Grow Your Credit Union) takes over hosting duties to dive deep into Credit Unions First — the CUSO behind the podcast. Joshua…

Shouldn't Every Decision Be About the Member?

Oct 22, 2025 22m

Join Dan Daggett and Melanie Munsey as they sit down with Tansley Stearns, CEO of Community Financial Credit Union and recent inductee into the Herstory Exhibit at America's Credit Union Museum. This…

How Are Credit Unions Doing Managing Uninsured Collateral Losses?

Sep 11, 2025 26m

The uninsured driver crisis is creating catastrophic exposure for credit union auto portfolios across America. In the latest episode of the Members First Mindset podcast, hosts Dan Daggett, Chief…

The Power of Branding and Marketing With the CUSO M3 Group

Sep 02, 2025 30m

Building a powerful brand starts with understanding who you serve and why you exist. In the latest episode of the Members First Mindset podcast, hosts Dan Daggett, Chief Strategy Officer at Credit…

Mission-Driven CUSOs: Members Mobile, Reseda Group, and FI SAFE

Jul 21, 2025 35m

Host Dan Daggett, Chief Strategy Officer of Credit Unions First, is joined by guest co-host Emily Jorgensen, Manager of Training and Development at Credit Unions First, for a conversation with two…

Reimagining Credit Unions: NACUSO's Roadmap for Collaboration and Growth

Jan 27, 2025 34m

In this episode of Members First Mindset, hosts Dan Daggett and Melanie Munsey welcome Adam Lee, Head of Innovation at NACUSO and Ronaldo Hardy, Former President, NACUSO to discuss the future of…

Blanket LSI is a Win-Win for Member Experience and Credit Union Growth

Oct 29, 2024 20m

In this follow-up episode of Member's First Mindset, host Dan Daggett, Chief Strategy Officer, Credit Unions First and guest co-host Jon Jorgenson, Co-Founder, Credit Unions First continue the…

Even If A Business Decision Is Legal, Is It Ethical?

Aug 12, 2024 31m

Join Dan and Mel as they talk about business ethics with industry leader Mike Kelly, President and CEO of TeamOnUp. In this episode, you'll learn about: The challenges credit unions face in making…

The Passion Behind The Credit Union Movement

Jun 03, 2024 30m

In this episode Dan and Mel are joined by Jennifer Audette, CEO of Polam Federal Credit Union, and Stephanie Smith, Executive Director of America's Credit Union Museum to discuss the rich history and…

NCUA's 2024 Supervisory Priorities: Part 2

Mar 26, 2024 18m

Join Dan and Mel in the second installment of our series on the NCUA's 2024 Supervisory Priorities, featuring special guest Tyler Gray from Lenders Compliance Technology. In this episode, we delve…

NUCA's 2024 Supervisory Priorities: Part 1

Mar 25, 2024 21m

In our third episode of the 'Members First Mindset' podcast, Dan and Mel bring on Pam Easley, Chief Risk Officer of Akuvo, and Steve Castagna, Chief Revenue Officer of Akuvo to discuss the NCUA's…

What Can Be Done to Preserve Our Credit Unions?

Jan 03, 2024 23m

Join Dan and Mel as they dive into a profound discussion on the future of credit unions with guest Denise Wymore, marketing manager for small credit unions, at Zest.AI. In this episode you can expect…

S1E1 Is Your Collateral Protection Program Hurting Your Members?

Nov 02, 2023 32m

Join Dan and Mel as they talk about the benefits of Blanket LSI over Force-Placed CPI and interview Ashley and Jeremy of AMOCO to talk about their experience switching from Force-Placed to LSI.

Frequently Asked Questions

How many episodes does Members First Mindset have?

Members First Mindset has published 13 episodes since November 2023, covering topics in Business, Management.

Is Members First Mindset still active?

Members First Mindset is currently highly active with new episodes every 2 months. Average episode length is 28m.

How do I contact Members First Mindset for sponsorship or guest appearances?