Minimise Debt, Maximise Cash with Top Service
Top Service Limited
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39 episodes — long track record
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Recent Episodes
S1 April 2026 : 35 Years of Top Service - Construction Credit Management Update
Welcome to the April 2026 edition of the Minimize Debt, Maximize Cash podcast. Host Emma Reilly—Top Service CEO, Fellow of the Chartered Institute of Credit Management (CICM), and CICM Council…
S1 Dealing with Non-Payment: Recovering Retentions, "Ghosting" Clients & Using Future Work as Leverage
Register for our newsletter for regular updates of events and webinars. https://www.top-service.co.uk/contact-us/ (newsletter link at bottom of page) "I've done the work, so why aren't they paying?"…
S1 Construction Contracts: Non-Payment Clauses, Suspension Rights & Common Excuses
Register for our newsletter for regular updates of events and webinars. https://www.top-service.co.uk/contact-us/ (newsletter link at bottom of page) "If I don't sign it, I can't start work on…
S1 Collecting Construction Retentions: Proven Strategies, Insolvency Surprises & Using "Future Work" as Leverage
Register for our newsletter for regular updates of events and webinars. https://www.top-service.co.uk/contact-us/ (newsletter link at bottom of page) Retentions are often written off as "lost…
S1 Trends in Retentions and Construction Contracts with Simon Howell-Tarmac and Giuseppe Parla-Menzies
Register for our newsletter for regular updates of events and webinars. https://www.top-service.co.uk/contact-us/ (newsletter link at bottom of page) In this episode of Minimise Debt, Maximise Cash,…
S1 March 2026 : Volume Down, Insolvencies Up - Construction Credit Management Update
Welcome to the March 2026 edition of the Minimize Debt, Maximize Cash podcast. Host Emma Reilly—Top Service CEO, Fellow of the Chartered Institute of Credit Management (CICM), and CICM Council…
S1 20 Years of Top Service: Career Insights & The #1 Credit Rule with Shelley Tatlow
Register for our newsletter for regular updates of events and webinars. https://www.top-service.co.uk/contact-us/ (newsletter link at bottom of page) In this special anniversary episode, Emma…
S1 5 Golden Rules for Credit Management with Simon Howell-Tarmac, Jade Owen-Perry, Luke Sculthorpe-CICM and Jonathan Ward-National Timber Group
Register for our newsletter for regular updates of events and webinars. https://www.top-service.co.uk/contact-us/ (newsletter link at bottom of page) In this final installment of the "At the…
S1 Combatting Construction Fraud: Impersonation Scams & "Deep Fakes" with Simon Howell -Tarmac, Jonathan Ward-National Timber Group, Jade Owen-EHSmith and Luke Sculthorpre - CICM
Register for our newsletter for regular updates of events and webinars. https://www.top-service.co.uk/contact-us/ (newsletter link at bottom of page) Fraud is evolving, and the construction industry…
S1 The £1 Million Warning: How Early Credit Intelligence Saved Construction Firms - February 2026 Construction Credit Management Update
As we move into 2026, the UK construction sector continues to operate in a uniquely challenging environment. Join Emma Reilly, CEO of Top Service and fellow of the Chartered Institute of Credit…
S1 Construction Debt Collection with Jade Owen - Perry, Simon Howell-Tarmac and Luke Sculthorpe-CICM
Register for our newsletter for regular updates of events and webinars. https://www.top-service.co.uk/contact-us/ (newsletter link at bottom of page) In this episode of Minimise Debt, Maximise Cash,…
S1 Handling Pressure to Provide Credit with Jonathan Ward-National Timber Group,Simon Howell-Tarmac and Luke Sculthorpe-CICM
Register for our newsletter for regular updates of events and webinars. https://www.top-service.co.uk/contact-us/ (newsletter link at bottom of page) In this episode of Minimise Debt, Maximise Cash,…
S1 Construction Contracts and Payment Terms with Jonathan Ward and Simon Howell
Episode Notes Register for our newsletter for regular updates of events and webinars. https://www.top-service.co.uk/contact-us/ (newsletter link at bottom of page) Kick off 2026 with critical…
S1 Sector Slowdown and Collection Difficulty - January 2026 Construction Credit Management Update
Welcome to the first episode of 2026! Join host Emma Reilly, CEO of Top Service, Fellow of the Chartered Institute of Credit Management (CICM), and CICM Council Advisory Member, for an essential…
S1 December 2025 Construction Credit Management Update - Construction Cash Flow Tightens and the Rise of Fraud
Top Service CEO Emma Reiily delivers crucial insights in this month's construction industry update, featuring a major announcement and critical market warnings. 🥇 Top Service is a British Credit…
S1 Managing Credit at Christmas by Emma Reilly
As the construction industry gears up for the Christmas shutdown, credit managers face one of the most challenging times of the year. In this episode of Minimise Debt, Maximise Cash with Top Service,…
S1 The History of Top Service by Lisa Cardus
In this episode of "Minimise Debt, Maximise Cash with Top Service," founder and current Executive Chair, Lisa Cardus, discusses the history of Top Service and how it became a premier credit reference…
S1 FAQs: Debt Collection or Pre-Litigation? AND What is Retention of Title ad can I use it?
0:00 In this FAQ episode of "Minimise Debt, Maximise Cash with Top Service," the team addresses two frequently asked questions. 00:34 Should I choose debt collection or litigation? Top Service…
S1 November 2025 Construction Credit Management Update - Volatility and Insolvency Remain High
In this episode of Minimise Debt, Maximise Cash with Top Service, hear the latest construction credit management update from Top Service CEO Emma Riley, the recently awarded Credit Professional of…
S1 FAQs: Why do Credit reports differ? AND Will using a Debt collection agency hurt my Business relationships
In this FAQ-focused episode of "Minimise Debt, Maximise Cash with Top Service," two common questions are addressed by members of the Top Service team. (00:34) Why Credit Reports from Different…
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