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S2E18 Are you ready for Digital Product Passports?
Digital Product Passports will soon be mandatory for many goods being sold in the EU. But what exactly are they? Why are they needed? And what benefits can they bring for retailers, brands and…
S2E17 Why are big merchants boarding the SoftPOS train?
Why are bigger merchants becoming more interested in SoftPOS? How are they using it? What benefits does it bring for them? And are consumers happy to pay this way? Find out the answers from David…
S2E16 Will DCC simplify Hugh and David's trip to Eurovision?
In this episode, our guest Hugh McCarthy (Business Development Manager for eCommerce at Worldline) helps David imagine a trip to watch the Eurovision song contest, and how Dynamic Currency Conversion…
S2E16 What will take merchants by surprise in 2025?
What will merchants have to tackle in 2025? What will they have to start preparing for? And what payment related trends might take them by surprise? Find out the answers from Mark McMurtrie…
S2E15 What solutions are small local merchants looking for?
Why is local commerce important? What challenges are smaller retailers facing? What solutions can help them and what support do they need? In this episode we find out the answers from Sunil Rongala…
S2E14 Tech4Good: Can roundup donations make a difference?
How do roundup donations work? Why do consumers want to donate in this way? And what benefits can it bring for merchants? Find out the answers to all this and more from Cesc Carbó (Director of…
S2E13 Will people make offline payments with the Digital Euro?
The current proposals for the Digital Euro include the facility to make payments completely offline. But why is this feature important? How will it be implemented? And how can the challenges of…
S2E12 What will the Digital Euro mean for banks and merchants?
The European Central Bank has started the preparation phase for a potential Digital Euro, but what might it look like? When will it be launched? What benefits could it bring? And what will the impact…
S2E11 How can we make payments greener?
What is the carbon footprint of a digital payment? How does it compare to cash? How can it be reduced and what action does this require from merchants, banks and regulators? Find out in this…
S2E10 Will augmented reality transform how we shop?
What is meant by augmented reality, virtual reality and extended reality? How are these technologies being used by merchants? And what will this mean for payments? We get answers to all these…
S2E9 Ethical AI: What do banks and merchants need to know?
AI is increasingly entering our everyday lives, but what ethical questions does this raise? What does it mean for how AI systems should be built? What regulatory changes are impacting this area? And…
S2E8 Will digital identity be used by everyone?
With eIDAS2, soon every EU citizen will have access to an EU-wide digital identity wallet. What benefits will this bring for merchants and consumers? What are some of the potential hurdles with…
S2E9 What are the driving forces of payment innovation?
What are the longer-term overarching shifts in the drivers of the payment industry? How will these changes impact merchants and consumers? And what are the essential ingredients for any successful…
S2E6 What has 2023 told us about how people want to pay?
What key developments in payments did we see in 2023? What impact will they have this year? And what action do merchants need to take as a result? Find out the answers from Mark McMurtrie (an…
S2E5 Are merchants missing out on alternative commerce?
What is alt-commerce? What are current examples of it? Are there regional differences? What threats and opportunities does it create for merchants? And what do they need to do now to take advantage…
S2E4 The end of paper receipts?
What benefits do digital receipts offer to consumers and merchants? What are the challenges with implementing them? And what exciting new developments are on the horizon? Find out the answers to all…
S2E3 Which payment trends matter most to merchants?
How people shop continues to change. Whether it’s new channels like chat commerce, new models like subscription of rental, or whole new classes of sellers like content creators. But which long-term…
S2E2 What will be the big changes in banking?
What will banking look like in 10-20 years’ time? What will be the big changes and how will these impact banks, merchants, and consumers? We find out the answers from Rik Coeckelbergs, (Founder and…
S2E1 Are you ready for Digital Identity?
Digital identity is gaining momentum. What do you need to do to be ready for this change? What use cases will it enable? What does it mean for banks, retailers and consumers? We cover all this and…
S1E9 Are fraudsters getting smarter?
What impact does fraud have on businesses and individuals? How is fraud changing? And what advances are on the horizon for fraud detection and prevention? We get answers to all these questions and…
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Navigating Digital Payments has published 46 episodes since January 2022, covering topics in Technology.
Navigating Digital Payments is currently sporadic with new episodes monthly. Average episode length is 30m.
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