NSCHBC Edge Podcast
National Society of Certified Healthcare Business Consultants (NSCHBC)
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Building a Conducive Telehealth Virtual Space
A commonly cited concern regarding Telehealth utilization is that it may not provide an equivalent experience—or may even offer an inferior one—for both patients and providers, due to the absence of…
HHS Transparency
HHS and CMS will use its statutory authority to control unnecessary increases in the volume of covered outpatient department services to align payments for certain services delivered in hospitals and…
Legalese vs. Best Practices in Healthcare
Healthcare attorneys can encourage physicians to adopt best practices without defaulting to legal statutes by focusing on clinical quality, risk management, efficiency, and peer-benchmarking. By…
Healthcare Marketing – What Does That Mean Actually?
Many medical practices hire marketing firms — but the why isn’t always clear. Are you promoting new services, trying to attract more patients, or working to strengthen trust within your existing…
No Surprises Act for 2026
The No Surprises Act (NSA) continues in 2026, protecting patients from surprise bills for emergency care and certain out-of-network services, with key developments involving extended enforcement…
Healthcare Consultant Challenges
Healthcare consultants face challenges including managing client expectations and internal pressures like competition and staffing shortages, navigating complex client needs, and staying ahead of…
What the Government Reopening Means for Medical Practices
This week on the Edge Podcast, our host and NSCHBC member Terry Fletcher, will give our listeners, a few updates for your medical practices that came out of the 43-day government shutdown that ended…
Financial Agreements with Patients for a Healthy RCM
When securing the patient’s share of cost for medical services, what is the minimum that should be done, and should this also be taught to back-office staff not just f/o or billing? How does the NSA…
Environments Matter! What companies can do to retain top talent long term
This month on the Edge Podcast, Terry welcomes NSCHBC member Janet Velazquez of JV Practice Solutions for a timely discussion on what it really takes to retain top talent in today’s healthcare…
Which is more important to a practice's success: collection or production?
Production represents the services rendered and the value created by a dental and/or medical practice. Without adequate production, there wouldn't be anything to collect, regardless of how efficient…
AI in RCM: Will Coders and Billers Be Replaced?
Automating medical coding presents significant challenges due to the intricate nature of health information management, particularly medical records, which form the bedrock of healthcare coding and…
Strategic Planning for Medical and Dental Practices
In this episode of the Edge Podcast, Terry and her guest, NSCHBC member and consultant Joe Lessard, discuss how to advise clients on critical business decisions for medical and dental practices. They…
Saving your revenue from ADRs
In the context of medical and/or dental insurance, ADR refers to Additional Documentation Request. This is a request from an insurance payer (like Medicare) for additional records to support a claim.…
Outsourced Billing vs. In-House Billing Revisited
In-house billing offers enhanced internal control and potential return on investment but entails higher costs and staffing challenges. Conversely, outsourcing is cost-effective, transparent, and…
6 Steps to Hiring a Consultant
On this edition of the Edge Podcast, Terry welcomes Healthcare Compliance Consultant, Stephanie Allard. The hosts discuss objectives when hiring an external consultant, such as budgets, objectives,…
Dental vs. Medical: Is it the same thing for reimbursement?
Are Dental Billing and Medical Billing the Same Thing?Terry Fletcher discusses the similarities, differences, and where crossover between dental and medical billing.Tune in for advice that can…
Remote vs. In-Person Workers: What is More Efficient?
This month on the NSCHBC Edge Podcast, Terry welcomes back, NSCHBC member, Merikay Hunt CHBC, to discuss the pros and cons of a remote versus in-person versus hybrid workforce. When comparing…
51 How to spot or find suspected theft in a medical or dental practice
On today’s NSCHBC Edge Podcast, Terry speaks with healthcare attorney and fellow NSCHBC member, Ericka Adler, to identify suspected theft in a medical practice. Terry and Ericka discuss how to…
Should Medical Practices have CPAs or Bookkeepers?
CPA versus bookkeeper: what is the role comparison in Healthcare, and medical practices? What does a physician or a physician practice need and why?A bookkeeper, although helpful for day-to-day…
ASC vs OBL: How to choose for your practice?
In this episode of the NSCHBC Edge podcast, Terry welcomes back David Zetter of Zetter Healthcare to discuss Ambulatory Surgery Centers (ASCs) versus Office Based Labs (OBLs).Topics of discussion…
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NSCHBC Edge Podcast has published 68 episodes since October 2020, covering topics in Business, Health & Fitness.
NSCHBC Edge Podcast is currently highly active with new episodes monthly. Average episode length is 30m.
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