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S5E89 Medical Record Maestro: Reimagining CDI in the Age of AI and the Longitudinal Record
We need a “human in the loop” in mid-revenue cycle work, experts say. What they fail to answer is the more interesting question: Where in the loop, exactly?Back-end AI fact-checker? Front-end query…
S5E88 The Downgrade Era: How Payers Are Changing the Game with (My) Richelle Marting
Payers are constantly shifting tactics to find new and creative ways to do their favorite thing: Not pay claims. And if you can’t deny? Downgrade! We’re seeing a lot of new patterns and tactics on…
S5E87 ChatGPT to Chart Review: AI use cases in the mid-revenue cycle and beyond
AI feels like a bubble. A bubble that keeps expanding until it fills the entire room—including the Off the Record podcast studio. I remain bullish about some aspects of this game-changing…
S5E86 Beyond the Dashboard: Tiara Minor on Mentorship and Meaningful CDI Leadership
In a day and age where we’re too often looking in the mirror and focused on our own problems and successes, Tiara Minor is all about empowering others. As the Director of CDI for University of Miami…
S5E85 Risk Adjustment Reality Check: What’s Working—and What Isn’t
This year has been something of a reckoning for Medicare Advantage. Senator Grassley’s scathing report of UHG’s risk adjustment practices, and the Kaiser $556 million settlement to resolve False…
S5E84 A reckoning for Medicare Advantage: Inside the Kaiser case with Mary Inman and Liz Soltan
Medicare Advantage is undergoing a reckoning ... and that reckoning is coming from within. In January Kaiser Permanente affiliates agreed to pay $556 million to resolve allegations that it violated…
S5E83 From Encephalopathy to Edema: Talking chart review with Dr. Tarman Aziz
I’m consistently surprised at how few CDI or IP coding professionals talk about their most basic job function. The very reason they are hired, and what most do for eight hours a day: I'm talking…
S5E82 From Risk to Revenue Clarity: How One Health System Transformed OP CDI Performance
And we’re off! The first episode of #OTR of 2026, From Risk to Revenue Clarity: How One Health System Transformed OP CDI Performance.I continue to beat the drum of outpatient CDI because I believe in…
S4E81 Closing out 2025 with its biggest story: Artificial intelligence
Here we are, our last episode of Off the Record this year. I hope you’ve had a great 2025. Just my voice today. I’m ending with a solocast, a reading/summary of a paper about the biggest news story…
S4E80 Outpatient OG: Amy Campbell on Pre-Visit Reviews, Pet Peeves, and People Management
Outpatient CDI is still in its pioneer-”ish” stage. Why do I say that? Per the most recent ACDIS survey data, only 31% of respondents indicated their organization had a dedicated OP CDI…
S4E79 From Resistance to Results: Provider engagement from the front lines
No matter how great your CDI program is—its spectacular workflow, outstanding chart review team, on-point KPIs, shiny new AI tools—nothing works if you don’t have engaged physicians. It still all…
S4E78 Coaching Clinicians, Convincing Crowds: Susanna Baddiel on Delivering Impactful Presentations
Fans of Off the Record may recall my recent episode with Chris Petrilli, Director of Revenue Cycle of Operations at NYU Langone, who joined me to discuss his experience delivering a TEDx Talk on…
S4E77 Documentation with a Pulse: Erin Kreider on ethics, CDI advocacy, and ambient listening
Erin Kreider gives me hope for the future of the CDI profession. That’s a pretty positive first impression for someone I recently met. Why do I say this? Erin is a newly-minted clinician who returned…
S4E76 The ROI of Outpatient CDI
Many healthcare organizations know they need an outpatient CDI program, but are tripped up by the most fundamental question: What is the expected return on investment after a considerable upfront…
S4E75 Retiring, But Not Quietly: Fran Jurcak on Tech, Tenacity, and CDI Truths
If you’ve been in the CDI space for any length of time you probably know the name Fran Jurcak. After a memorable stint as an ER/trauma nurse, CDI and then consulting, Fran made an impact in ACDIS,…
S4E74 Rethinking Rankings: A Smarter Approach to Hospital Quality with Cheryl Manchenton
Cheryl Manchenton and I go back a long way—I once took a ride from a Las Vegas casino to the airport with her after an ACDIS conference well over a decade ago. And I’ve learned over the years she…
S4E73 From NYU to TEDx: Chris Petrilli on Tech, Trust, and the Future of Healthcare
Some of us dream of being able to say, “Thank you for Coming to my Ted Talk.” Others wilt at the thought of getting on stage to deliver not just a lecture on a complicated or sensitive topic, but a…
S4E72 From Coding to Cabo: Following your bliss with Melanie Kiss, travel entrepreneur
I don’t know this with certainty, but I probably have more than one listener dreaming of starting their own business, in the mid-revenue or elsewhere. Others might be content in their current roles…
S4E71 Code Red: Aligning Risk Adjustment with CMS’s New Audit Mandate
For this week’s episode I’m bringing you something a little different, but of such importance that I had to share it with my Off the Record audience: The massive audit expansion of Medicare Advantage…
S4E70 Anybody Listening? Ambient AI and the Future of Documentation with Dr. David Canes
In 1990 the heavy metal band Queensryche asked its listeners, “Is there anybody listening?”, a lament for not being heard in a world of overstimulation, noise and artificially. In healthcare in…
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Off the Record with Brian Murphy has published 89 episodes since August 2022, covering topics in Business, Careers.
Off the Record with Brian Murphy is currently highly active with new episodes every 2 weeks. Average episode length is 52m.
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