Oh, Shift! Where AI Meets SaaS Leaders
Rick Watson
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We Are Moving!
Hi everyone! We have some exciting news. Over the last year, Oh Shift! has been the place where AI meets SaaS leaders. We want to streamline your listening experience. Instead of checking two…
From Best-Kept Secrets to AI Operating System: How OneStock Is Industrializing Agents
Welcome to the ninth episode of Oh, Shift!: Agentic Software Leader Series, where we cut through the hype and have candid conversations with software leaders navigating the seismic shift of the AI…
From Code to Outcomes: Yotpo’s Tomer Tagrin on Authentic AI, Agents, and Trust
“Change isn’t painful—resistance is. Today, Yotpo co-founder Tomer Tagrin shares how his teams ship outcomes over code, why 70% of support tickets are now deflected by AI, and how to keep…
The QA Mindset That Companies Need To Adopt For The AI Future with Jason Cottrell
Welcome to the seventh episode of Oh, Shift!: Agentic Software Leader Series, where we cut through the hype and have candid conversations with software leaders navigating the seismic shift of the AI…
How Elastic Path Uses Paved and Unpaved Roads To Grow AI Adoption with Bryan House
In this episode, host Rick Watson talks with:Bryan House, CEO of Elastic Path, discusses AI's transformative impact on commerce. OpenAI's instant checkout exemplifies AI's shift toward directly…
Agentic Merchandising and AI Native Startups with Vinod Kumar
In this episode, host Rick Watson talks with:Vinod Kumar, CEO of Syntheum AI and formerly Head of Global Business Insights & Growth at Demandware/Salesforce CommerceCloud. He shares insights on…
Empathetic Usage of AI Ensures Less Complexity and More Efficiency - With Alex Sayyah
In this episode, host Rick Watson talks with:Alex Sayyah, CEO of Aleran Software, a B2B ecommerce platform tailored for industrial manufacturers, discusses the company's pivot from serving sales…
How BetterCommerce Ended Siloed Information with Vikram Saxena
In this episode, host Rick Watson talks with:Vikram Saxena, the Founder of BetterCommerce, a modular, composable B2B e-commerce platform designed for small to medium-sized businesses. Saxena has also…
The Future is Less If Then And More Prompts, Agents, and MCP - A SVP Looks to the Future
In this episode, host Rick Watson talks with:Shailesh Kumar, SVP of Engineering at Salesforce, is the Head of Engineering for Salesforce Commerce & Retail Cloud. He previously served as SVP and…
AI Adoption: From Skepticism to Evangelism - Lessons from a Tech CTO
In this inaugural episode, host Rick Watson talks with:John Shao, Co-founder and CTO of Pipe17, a fast-growing player in the e-commerce order management space. John shares his journey from being an…
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Oh, Shift! Where AI Meets SaaS Leaders has published 10 episodes since September 2025, covering topics in Business, News.
Oh, Shift! Where AI Meets SaaS Leaders is currently moderate with new episodes monthly. Average episode length is 38m.
