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About This Podcast
ON AIR is the no. 1 podcast for HVAC professionals or anyone interested in the stories, successes, and future of the heating and cooling industry and the pursuit of perfect air in the home. With over 65 years of combined experience, hosts Dave Chatmon and Doug Smiley of global energy-efficient climate-control solutions leader Lennox International talk with leaders in the HVAC field, expert contractors, and dedicated employees about the art, science, and future of perfect air.
By accessing this Podcast, you acknowledge that the entire contents of this Podcast are the property of Lennox International Inc. or one of its affiliates (collectively, “Lennox”) and are protected under U.S. and international copyright and trademark laws. Except as otherwise provided herein, your use of this Podcast and the information contained in the Podcast are for personal or other educational purposes only. No other use, including, without limitation, reproduction, retransmission, or editing, of this Podcast may be made without the prior written consent of Lennox.
All information made available on this Podcast is for general informational purposes only, and any reliance on such information is done at your own risk. This Podcast should not be considered professional advice. By accessing this Podcast, you acknowledge that Lennox makes no warranty, guarantee or representation as to the accuracy or sufficiency of the information featured in this Podcast. The views expressed by guests are their own, and their appearance on this Podcast does not imply an endorsement of them or any entity they represent. Views and opinions expressed by Lennox employees are those of the employees and do not necessarily reflect the view of Lennox.
LENNOX EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY OR RESPONSIBILITY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES ARISING OUT OF ANY INDIVIDUAL'S USE OR INABILITY TO USE THIS PODCAST OR THE INFORMATION PRESENTED IN THIS PODCAST.
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Recent Episodes
S5E104 The Need for Speed: Rethinking Lead Generation and Management for Dealers
In this episode of Lennox ON AIR, Doug and Dave sit down with dealer Richard Dorman (Rite Way Heating, Cooling, and Plumbing) and DM Sean Dinel to break down why speed to lead has become a defining…
S5E103 Vetted, Tested, Trusted: How Preferred Vendors Move Your Business Forward
Vote for Dave Chatmon for ACHR NEWS HVAC Legend All-Star Award by May 29!In this episode of Lennox ON AIR, Doug and Dave sit down with Jennifer Fink (Manager, Field Marketing) and Valerie Mastalka…
S5E1 Lennox ON CALL: What to Ask Before You Take the Job
Before you take that first HVAC job, slow down. In this kick-off episode of Lennox ON CALL, DM Nick Galanis and FTC Anthony Vitale talk through the real questions every tech should ask an…
S5E102 From the Field, For the Field: Introducing Lennox ON CALL
Recorded live at Lennox Vision Tech, this episode marks the official launch of Lennox ON CALL, a new podcast created to amplify the voice of the HVAC technician. Joining Dave and Doug on the Lennox…
S5E101 Teaching While Troubleshooting: How Tech Support Builds Better Techs
In this episode of Lennox ON AIR, Dave and Doug go behind the scenes with two critical roles that keep the field moving: the Inside Technical Consultant (ITC) and the Field Technical Consultant…
S5E100 What's Your Sizzle Factor? Building a Career That Stands Out
In this episode of Lennox ON AIR, Doug and Dave are joined by talent acquisition expert Jed Gifford to break down what it really means to treat your career like a business—not just in theory, but in…
S5E99 Lead Your Way: Introverts Redefining What Leadership Looks Like
In this special International Women’s Day episode of Lennox ON AIR, Valerie Mastalka hosts a candid conversation at Lennox headquarters with Lanessa Bannister, Vimukta Talwar, and Betty Ungerman on…
S5E98 From Vision Tech to Top Tech: A Friends & Family Success Story
In this episode of Lennox ON AIR, Dave Chatmon and Doug Smiley sit down with dealer Mike Guillen of Hope Heating and Cooling to share the remarkable story that began at Lennox Vision Tech and grew…
S5E97 Building Trust at Scale: How Strategic America Helps Dealers Win
In this episode of Lennox ON AIR, Dave and Doug visit Strategic America in Des Moines to hear how a cold call 45 years ago grew into a national marketing partnership supporting thousands of Lennox…
S5E96 Whole‑Home Solutions: The Strategy Behind Bell Brothers’ Service Expansion
In this episode of Lennox ON AIR, Doug and Dave head to Des Moines to visit Bell Brothers and explore how a 70‑year HVAC company expanded into true whole‑home service. They sit down with President…
S5E95 Inside the Lennox Marshalltown Factory: 130 Years of Craftsmanship
In this episode of Lennox ON AIR, Doug and Dave visit the Lennox Marshalltown factory to explore the people, history, and culture that have shaped Lennox for more than a century. They sit down with…
S5E94 Why Trust Beats Tactics: Inside the Hope Heating Business Model
In this episode of Lennox ON AIR, Dave Chatmon and Doug Smiley sit down with Mike Guillen, owner of Hope Heating and Cooling, to explore how he built one of the fastest-growing HVAC businesses from…
S5E93 2026 and Beyond: Lennox Product Leaders Share What’s Coming
In this episode of Lennox ON AIR, Joe and Dave sit down with Tim Brizendine, Vice President of Product Management, and his team to pull back the curtain on what’s next for Lennox innovation. From…
S4E92 The Heart of HVAC: Service, Community, and Impact
In this episode of Lennox ON AIR, Joe and Dave sit down with Betty Ungerman—Vice President, Deputy General Counsel, and Chief Ethics and Compliance Officer at LII Corporate—to explore how dealers…
S4E91 From Parts to Partnership: The Value of Lennox Stores
In this episode of Lennox ON AIR, Joe and Dave sit down with Erica Lucas and Daryl Tucker, two leaders shaping the future of Lennox Stores. From the early days of limited access to today’s…
S4E90 Closing the Gap: How Training Solves What’s Holding You Back
In this episode of Lennox ON AIR, Joe and Dave sit down with Jonathan Saunders, Manager of Dealer Training for Lennox Learning Solutions, to talk about the next generation of dealer training. From…
S4E89 Driven to Win: Lanessa Bannister on Leadership and What’s Next for Lennox
In this episode of Lennox ON AIR, Joe and Dave sit down once again with Lanessa Bannister, Vice President and General Manager of Lennox Residential. Lanessa shares her journey from VP of Sales and…
S4E88 Changing Lives: Inside the BuildATech Friends and Family Program
In this episode of ON AIR, hosts Joe Jones and Dave Chatmon are joined by Technical Training Manager Doug Smiley to explore how the BuildATech Friends and Family program is transforming lives and…
S4E87 Breaking Barriers: How Lennox LIVE Helps Your Business Grow
In this episode of ON AIR, hosts Joe Jones and Dave Chatmon sit down with Patty Arellano Tolotta, VP of Marketing at Lennox Residential, and Leah Allison, Sr. Manager of Training Development, to…
S4E86 The Learning Curve: What It Takes to Break into Add-On Replacement
In this episode of ON AIR, we sit down with Ed Lietz of 911 Mechanical and Alicia Thomson, Lennox Territory Manager, to explore what it takes to transition from residential new construction into the…
Frequently Asked Questions
ON AIR has published 105 episodes since September 2022, covering topics in Business, Education.
ON AIR is currently highly active with new episodes every 2 weeks. Average episode length is 48m.
Sign up on Grep.FM to access contact details for ON AIR, including email and social media links.
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