Ops I did it again by Out of Pocket

Alex Dou

English Business Entrepreneurship Management Technology

Apple Podcasts Website RSS

Episodes 15

Avg. Duration 52m

Activity Highly Active

Apple Rating ★ 5.0 (5)

Since Nov 2023

Latest Episode May 2026

Outreach Signals

Open to Sponsors

Publishing Details

Schedule

Every 2 Weeks

Format

Episodic

Consistency

93%

Hosting

feeds.simplecast.com

Contact & Outreach

About This Podcast

A limited series podcast by Out-of-Pocket, hosted by Alex Dou. Each episode is a post-mortem on a product or feature that didn't work the way it was supposed to. The goal: an encyclopedia of known failures so the next generation of builders can skip the mistakes we've already made and fail at something new.

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Recent Episodes

S2E5 Provider Directory: The Feature That Eats Roadmaps with Misha Nasrollahzadeh + Grant Veldhuis

May 15, 2026 1h 9m

Grant Veldhuis (software engineer at Thatch, former Ribbon Health) and Misha Nasrollahzadeh (co-founder and CEO of Joyce Health, formerly Castlight Health and Ribbon Health) have both spent…

S2E4 Predicting the Future (risk stratification) with Shay Sayed

Apr 29, 2026 1h 28m

What we cover Risk stratification is ranking patients by probability of an adverse outcome. Traditional indices like the Charlson Comorbidity Index use clinician-designed scoring systems. ML-based…

S2E3 $400 CAC, $100 MSRP: why it’s so hard to build hardware, with Erynn Petersen

Apr 15, 2026 1h 3m

What we cover Your hardware margin is grocery-store thin. Founders coming from software expect 80% margins. Hardware is more like 5%. Grocery stores run at 3%. Getting to even nominally profitable…

S2E2 Ignore brokers at your own risk. Antagonize them at your ruin. Build a health plan with Nick Soman

Apr 01, 2026 54m

What we cover Start with brokers, not against them. The typical "tech disruption" approach frames brokers as rent-seeking middlemen. Nick's counterargument: Brokers fill a trust role that no…

S2E1 PROs, UX/UI Design for trials, and the nocebo effect | Paul Wicks, PhD

Mar 18, 2026 45m

The episode moves through three connected ideas. First: clinical trials have a UX problem. One in five trials recruits zero patients. Half under-recruit. Paul's early work was understanding why – and…

S1E8 How Photon Used Automations to Change E-Prescriptions | Michael Rado, CPO, Co-Founder, Photon Health

Mar 28, 2024 34m

In this episode of Ops I Did It Again, Michael Rado (aka Rado), Co-Founder and CPO at Photon Health joins the thinksquad aka Danielle and Nikhil to break down how they built and scaled products to…

S1E7 Digital Health Ops: A Playbook for Every Growth Stage | Rahul Agarwal, COO Medplum

Mar 18, 2024 43m

On this episode of Ops I Did it Again, Rahul Agarwal (COO of Medplum) joins Danielle to share his digital health operations playbook. The “hero’s journey” playbook breaks down pro tips and gotchas…

S1E6 Building Differentiated Patient Experiences | Kerem Ozkay, COO and Ayo Omojola CPO, Carbon Health

Feb 29, 2024 1h 6m

In this episode of Ops I Did It Again, Kerem Ozkay (Chief Operating Officer) and Ayo Omojola (Chief Product Officer) from Carbon Health join the thinksquad aka Danielle and Nikhil, to discuss how…

S1E5 How Thyme Care Scales Care Teams | Nate Brown, VP Market Operations

Feb 06, 2024 35m

Nate Brown joins the Thinksquad, aka Danielle and Nikhil, to share lessons learned from scaling a 90 person care team in 3 years at Thyme Care.We break down their organizational design, recruiting…

S1E4 Aledade’s Patient Engagement Playbook | Douglas Streat, COO Aledade Care Solutions

Jan 11, 2024 39m

In this episode of Ops I Did It Again, Douglas Streat, COO of Aledade Care Solutions, joins the thinksquad, Danielle and Nikhil to unpack how they built patient engagement strategies to support over…

S1 Holiday Special: 12 Tactical Healthcare Ops Tips

Dec 28, 2023 39m Bonus

This episode is sponsored by Out of Pocket, because no one is prouder of us than us: https://www.outofpocket.health/You should also check out our courses, including ones taught by yours truly (How to…

S1E3 Real Gen AI Use Cases in Healthcare | Matthew Woo, Co-Founder & Product at Summer Health

Dec 19, 2023 52m

Matthew Woo, Co Founder and Head of Product at Summer Health joins the thinksquad, aka Danielle and Nikhil to unpack how Summer Health builds an AI first company. He breaks down how they think…

S1E2 How House Rx Builds Product | Denali Cahoon & Mina Iskarous

Dec 07, 2023 42m

They share their lessons learned and core principles that made the build happen so quickly. We go deeper into interview tips, building flexibility in product and frameworks to ensure alignment along…

S1E1 Text your patients | Ajay Haryani, MD

Nov 30, 2023 57m

In this episode, he shares his clinical and operational playbook for executing on the channel effectively and even laughs at Nikhil’s jokes. We go deeper into how they measure value, track SLAs and…

S1 Introducing Ops I did it again

Nov 20, 2023 1m Trailer

Introducing Ops I did it again, a limited series podcast by Out-of-Pocket, hosted by Danielle Poreh and Nikhil Krishnan. We interview builders in healthcare operators breaking the mold (aka solving…

Frequently Asked Questions

How many episodes does Ops I did it again by Out of Pocket have?

Ops I did it again by Out of Pocket has published 15 episodes since November 2023, covering topics in Business, Entrepreneurship.

Is Ops I did it again by Out of Pocket still active?

Ops I did it again by Out of Pocket is currently highly active with new episodes every 2 weeks. Average episode length is 52m.

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