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About This Podcast
Join Vasu Prathipati, CEO and Co-Founder of MaestroQA, as he interviews top industry leaders to uncover what sets exceptional leadership apart from the average. Tune in for insightful conversations and actionable takeaways from the best in the business.
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Recent Episodes
The Untapped Power of Conversation Data: A Conversation with Chano Fernandez, Former CEO of Workday
Conversations with customers have always been a critical source of insight. But until recently, most of that knowledge was trapped—unstructured, unanalyzed, and underutilized.In this episode, Chano…
Mastering Quality Through Knowledge Management with Rick Nucci, CEO of Guru
It’s one thing to have knowledge. It’s another to actually use it to improve quality across the board. That’s where most teams get stuck.In this session, Rick Nucci, CEO of Guru, and Vasu Prathipati,…
The Future of Customer Communication is Built on Quality: Insights from Dan O'Connell, CEO of Front
Dan O’Connell, CEO of Front, and Vasu Prathipati, CEO of MaestroQA, are tackling a critical question: What separates companies that truly deliver exceptional customer experiences from those that just…
How Quality is Shaping the Future of Customer Success: A Conversation with Nick Mehta, CEO of Gainsight
In this episode, Nick Mehta, CEO of Gainsight and the visionary behind the Customer Success movement, joins Vasu Prathipati, CEO and Co-Founder of MaestroQA, for an unfiltered conversation on why…
How a Culture of Quality Fuels the Subscription Economy: Insights from Zuora’s CEO, Founder of the Subscription Economy
In this episode, Tien Tzuo, the CEO and Co-Founder of Zuora — and the pioneer behind the Subscription Economy — joins Vasu Prathipati, CEO of MaestroQA, for an exclusive conversation about how a…
Unlock a Culture of Quality: Insights from a Billion-Dollar CEO
In this podcast, Godard Abel, co-founder and CEO of G2 and creator of two cloud pioneers acquired by Oracle and Salesforce, joins Vasu Prathipati, CEO of MaestroQA, to explore why fostering a Culture…
Beyond the Dashboard: How QA Unlocks Hidden Insights
Why does the CEO of a $2B company believe QA beats dashboards? Listen as Auren Hoffman, Chairman of SafeGraph and former CEO of LiveRamp (acquired for $310M), explains why top leaders are turning to…
Why CEO of Bettercloud Didn't Trust Dashboards: How QA Was Mission-Critical to His Success
In this podcast, David Politis, former CEO of BetterCloud, who sold his company for $1B, and Vasu Prathipati, CEO & Co-Founder of MaestroQA, reveal the hidden risks of trusting dashboards…
Navigating Legal Risks When Using AI in Call Centers
Protect Your QA, CX, and Customer Support Teams from Lawsuit Threats, Bias, and Compliance Issues. Join Vasu Prathipati, CEO and Co-Founder of MaestroQA, along with guest expert Stacey Chiu from…
Why Leaders Are Failing: Lacking Details in CX Can Cost You Customers
Are you really in touch with what’s happening on the frontlines of your customer interactions? Most leaders aren’t—and it’s costing them big.In this podcast, Loren Padelford, CRO of Slice and former…
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Quality Time has published 10 episodes since October 2024, covering topics in Technology.
Quality Time is currently declining with new episodes every 2 months. Average episode length is 51m.
