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Support, 1H 2025
While we were building AI features into the software with Product Detail Supercharger, we were also training our own AI to help handle your software questions! Try it out in uLearn today or directly…
What's new in Support? Q4 2024
What's new in support over the past quarter? VP of Global Support Services Brooke Ryan tells us about what's going on behind the scenes with your software support. We talk about advancements in…
What's new in L&D? Q4 2024
How is the Learning & Development team working to help to ensure users are getting documentation and support they need to use Point of Rental software effectively? Bianca Nieto, our L&D…
What's new in Syrinx 365? Q4 2024
What's new with Syrinx 365? Join product manager Matt Foster with the highlights from late 2024, including many new ways to organise and view your data more efficiently.
What's new in Elite? Q4 2024
What has the Elite team been cooking up over the final quarter of 2024? What's on the stove for early 2025? We talked with Product Manager John Wooten to get the details on new tools and how they'll…
What's new in support? Q3 2024
Join Brooke and Brian at the International Conference 24 (IC24) as they delve into the major highlights and achievements in the customer support world during Q3 2024. (00:25) - Q3 2024 Support Team…
What's New in Elite? 2025 Product Roadmap From IC24
Instead of a regular Quarter Notes update, this quarter you'll get a sneak peek at one of our sessions from #IC24; our product roadmap for the next year. James Morley, Point of Rental's SVP of…
What's new in Support? Q2 2024
What's up in Point of Rental support? Global Director of Customer Support Brooke Ryan checks in and lets us know about new management in Support in the US and UK, direct interactions with customers,…
What's new in Syrinx (365)? Q2 2024
We missed out on recording for Q1! This Syrinx Quarter Notes session covers the top Syrinx developments from the entire first half of 2024 - primarily the release of the newest version of Syrinx -…
What's new in Essentials? Q2 2024
What's new with Essentials in Q2? Product Manager John Wooten tells us about new eSign capabilities to handle multiple renters, enhanced reporting features, and the ability to create a membership…
What's new in L&D? Q2 2024
Learning & Development's Bianca Nieto shares advancements in Point of Rental's L&D team over the past few months! Learn about our new team member, expanded documentation access for support…
What's new in Elite? Q2 2024
Product Manager John Wooten keeps you up-to-date on the biggest features we implemented in Elite in Q2 2024, like the Record360 integration and the addition of QuikLink and Ready Tag. He also…
What's new in Essentials? Q1 2024
What's new in Essentials this quarter? The big news is the improved web storefront that's resulted in lower cart abandonment, higher conversions, and more money for Essentials users that are taking…
What's new in Elite? Q1 2024
Big things are happening with Elite! In Q1 we added lots of availability functionality, designed to make it easier for you to see what you have available (and when) in fewer screens. We also added…
What's new in support? Q1 2024
Global Director of Support Brooke Ryan goes through the improvements and enhancements being made in Point of Rental's support team to ensure Point of Rental users are getting the best possible…
December 2023 Quarter Notes: Support
Keep up with what's happening at Point of Rental - in the software and organization-wide - by hitting SUBSCRIBE. Follow us on LinkedIn:…
October 2023 Quarter Notes: L&D
Keep yourself in the know with Point of Rental by subscribing to Quarter Notes, either here on YouTube or on whatever podcast platform you use!In the meantime, we'll add Support and L&D notes to…
October 2023 Quarter Notes: Support
Hey everyone! We're revising our Quarter Notes publishing schedule to align better with our quarterly emails. We'll also be changing the format a bit to include all the mobile and ecommerce…
July 2023 Quarter Notes: Essentials
Subscribe to keep updated on what's happening with Point of Rental's software - now and in the near future! Point of Rental's product manager for Essentials, Brad Bell, recaps Q2 2023 developments…
July 2023 Quarter Notes: Mobile
Subscribe to keep updated on what's happening with Point of Rental's software - now and in the near future! Point of Rental's product manager for our mobile products, Martin Baugh, recaps Q2 2023…
Frequently Asked Questions
Quarter Notes has published 28 episodes since April 2023, covering topics in Technology.
Quarter Notes is currently sporadic with new episodes monthly. Average episode length is 8m.
