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Recent Episodes
Mastering Admin and Prep: Fixed vs Slack Tasks
In this episode, we get a bit geeky about admin and prep — the work that keeps your business running, from opening the site and stock takes to food prep and line cleaning. The key point? These tasks…
Reviving the Village Pub: A Third Space with Hamish Stoddart
In our newest podcast episode, we shine a light on something close to the heart of our industry: the village pub and its role as the last remaining “third space” in many communities. Hamish Stoddart…
The Art of Balancing Teams in Hospitality with Hamish Stoddart
To kick-start the new year, we’re talking about the real art of balancing teams — the brilliant administrators, the big‑energy people‑people, and why you almost never find both in one human being. We…
Passion to Profit: Sustainability in Hospitality with Hamish Stoddard
In this episode, Hamish shares his journey from farming in Kenya to leading sustainability efforts in UK hospitality. Discover why going green isn’t just good for the planet – it’s good for business.…
How Service and Culture Built a Pub Empire with Hamish Stoddart
What makes hospitality truly world-class? In this episode, we sit down with Hamish Stoddart, co-founder of Peach Pubs, to uncover the secrets behind creating unforgettable guest experiences. From…
Maximising Productivity with Slack Tasks
This episode is all about slack – one of our favourite topics which is all about how to make the most of quiet moments on shift. In a world where the fully wrapped cost of the current NLW is £16.10…
Learning Better in Hospitality with Sideways
If you’re in hospitality, chances are you’ve heard of Sideways – the video-based training platform that’s shaking up the industry. If you haven’t, today’s your lucky day. We’ve just dropped a podcast…
Running the Best Shift
Do you remember where you were in Christmas 2007? Richard does – he was in the thick of it at All Bar One Brindley Place, running one of the busiest shifts of his life and chasing a record-breaking…
The Tipping Point with Tipjar
The Tipping Point with TIPJAR’s Dan Hawkie “Happy teams, happy customers, happy sales. It’s how it works.” – Dan Hawkie on the Service-Profit Chain Want to drive stronger performance to improve guest…
Operational Excellence for Stronger Margins
Join hospitality experts Gareth Thomas and Tom Marshall for a special episode on increasing margins with operational excellence. Recorded during our live webinar event, Gareth and Tom break down how…
Tackling Staff Availability in Hospitality
Scheduling a hospitality workforce isn’t easy, especially when demand is unpredictable. Have you ever scheduled someone who wasn’t actually available, because their availability was anecdotal, not…
Passing a Payroll Investigation
You have to be confident in your systems and processes to deliver for your business and the people in it. Today’s episode proves that exact point – join Alastair and guest Sam as they discuss a…
Frequently Asked Questions
RAW has published 10 episodes since September 2025, covering topics in Business, Management.
RAW is currently highly active with new episodes every 2 weeks. Average episode length is 14m.
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