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The Evolution of Order Management
In this episode of Retail & Consumer Pulse by WNS, Part of Capgemini, Paul Morrison, Head of WNS Retail and Consumer Practice in Europe, speaks with Abhishek Joshi, Director, Supply Chain…
AI at the Core: 5 Forces Driving Finance Transformation in Retail & CPG
In this episode of Retail & Consumer Pulse by WNS, Paul Morrison speaks with Tom Klein, Exec VP for Finance & Accounting, about the five forces transforming the CFO agenda. They unpack smart…
How Agentic AI is Powering the Next Era of Retail & CPG Operations
In this episode of Retail and Consumer Pulse, Paul Morrison, head of WNS Retail and Consumer Practice in Europe, speaks with Vin Kumar, AI Enablement & Digital Operations Leader at The Hackett…
GBS in Consumer Goods: From Cost Efficiency to AI-powered Growth
In this episode of Retail and Consumer Pulse, Amiya Kagalwala, GBS & BPO leader at Deloitte, joins Paul Morrison, leader of the WNS Retail and Consumer Practice in Europe, to explore how GBS is…
Private Equity x CPG: Mastering the Top and Bottom Lines
In this episode of the WNS Podcast, Michael Mitterer, Chief Growth Officer, Manufacturing, Retail and Consumer Goods, Europe, joins host Paul Morrison to unpack how private equity firms are…
Next level Revenue Growth – How AI and Analytics are changing the game for Consumer Goods
How can consumer goods companies grow revenue in a world of inflation, shifting consumer behavior, and squeezed margins? In this episode, Paul Morrison and Dorotea Baljević dive into the…
Agentic AI in Retail Transformation: Featuring Paul Morrison and Leigh Varnham
Agentic AI is the next big thing in retail disruption. But what does it mean for brands? Paul Morrison and Leigh Varnham break it all down in the latest episode of Retail and Consumer Pulse,…
AI and Post-purchase Optimization - Featuring Paul Morrison and SJ Grabiec
Can AI and human intuition coexist to create exceptional retail experiences? In this episode of Retail and Consumer Pulse, Paul Morrison and SJ Grabiec, Global Head of Customer Experience at…
Navigating Retail and Consumer Analytics
Analytics is where efficiency meets effectiveness. In this episode, Paul Morrison, WNS' Retail and CPG Practice Lead (Europe) and Gautam Singh, Global Head of Data, Analytics and AI, discuss the…
Procurement in CPG - Lessons from the Front Line - Featuring Paul Morrison and Daniel G. Wilson
Procurement is evolving rapidly, driven by technology, sustainability demands and global challenges. In this episode of Retail and Consumer Pulse, Daniel G. Wilson, Head of Indirect Procurement –…
The Retail AI opportunity - Featuring Paul Morrison and Richard Lim
Gen AI is poised to transform the retail landscape, reshaping everything from supply chains to customer service. In this episode, Paul Morrison, WNS' Retail and CPG Practice Lead (Europe) and Richard…
AI in Supplier Management - Featuring Paul Morrison and Michael Tracy
What does the future hold for supplier management in the era of AI? In this episode, Paul Morrison, WNS' Practice Lead (Europe), Manufacturing, Retail and Consumer Goods, and Michael Tracy, Senior VP…
Plug-And-Play CPG - Featuring Paul Morrison and Jason Evans
What is Plug-And-Play CPG? Why does it matter and how to make it easier to achieve? In this episode, Paul Morrison, WNS Retail and CPG Practice Lead Europe chats with Jason Evans, Senior VP, WNS…
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Retail and Consumer Pulse has published 13 episodes since July 2024, covering topics in Technology.
Retail and Consumer Pulse is currently highly active with new episodes every 2 months. Average episode length is 35m.
